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Bad customer service or just bad customers.

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  • Despite that fact that a lot of retail jobs require an understanding of logistics, data control, quick maths and many tend to be those just graduated from uni that have yet to find a suitable job in their studied field?

    Have you never just added an S on to something? That hardly makes someone uneducated, and you are actually making yourself look just that.

    Completely agree. Geerex has a very simplistic, short sighted view on things.
  • geerex
    geerex Posts: 785 Forumite
    No it's you who is this. The reason why is this. You are taking one or two things you've seen and casting it over a whole industry!

    Talk about being a bit lacking in intelligence!

    This reminds me of a shop I was working in back in 2006. All the people in it then were students after finishing university. One customer walked in, hearing a part conversation between staff of qualifications etc. This person seemed dumbfounded that everyone in the shop had a degree. The long and the short of it is what you're saying is complete rubbish.

    Often working in retail can depend on personal circumstances eg bringing up a family etc and only wanting part time hours. Yet you somehow seem to have come up with some rubbish that people choosing this to bring in an income for their own personal circumstances are somehow therefore uneducated!

    What part of "not all" don't you understand? You're being deliberately stupid.

    Anyway:

    Why are there so many people who are unable to spell the name of their workplace? Over the course of my working life (indeed, as a student in the early days as you allude to), I have encountered hundreds of such examples. Indeed, a cursory glance across this very forums confirms the same. So, if it's not poor education, why?
  • geerex
    geerex Posts: 785 Forumite
    edited 26 July 2014 at 8:06PM
    Despite that fact that a lot of retail jobs require an understanding of logistics, data control, quick maths and many tend to be those just graduated from uni that have yet to find a suitable job in their studied field?

    Have you never just added an S on to something? That hardly makes someone uneducated, and you are actually making yourself look just that.

    In many cases l, it's not just an additional "s". I have provided other examples.

    Don't you just hate these uneducated people that can actually spell? Idiots, the lot of them.
  • hgotsparkle
    hgotsparkle Posts: 1,282 Forumite
    geerex wrote: »
    In many cases l, it's not just an addition "s". I have provided other examples.

    Don't you just hate these uneducated people that can actually spell? Idiots, the lot of them.

    What...Mataland...?

    Maybe that person has a bit of a speech impediment?
    A friend of mine sounds as though he says 'udder' rather than 'other' but thats because he genuinely can't say the word and that doesn't make him an uneducated person.

    I can't say constabulary and I work in customer service/retail, have 2 degrees and studying for my third to get into accounting and bookkeeping, does that make me uneducated too?
  • geerex
    geerex Posts: 785 Forumite
    What...Mataland...?

    Maybe that person has a bit of a speech impediment?
    A friend of mine sounds as though he says 'udder' rather than 'other' but thats because he genuinely can't say the word and that doesn't make him an uneducated person.

    I can't say constabulary and I work in customer service/retail, have 2 degrees and studying for my third to get into accounting and bookkeeping, does that make me uneducated too?

    There's a difference between a speech impediment and a fundamental lack of understanding regarding how something should be said.

    I do wonder how you've managed to complete two degrees yet cannot grasp what "not all" means (hint, literally anything from 1 in the group all the way up to 99.99%).

    It's like pulling bloody teeth.
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    geerex wrote: »
    What part of "not all" don't you understand? You're being deliberately stupid.

    Anyway:

    Why are there so many people who are unable to spell the name of their workplace? Over the course of my working life (indeed, as a student in the early days as you allude to), I have encountered hundreds of such examples. Indeed, a cursory glance across this very forums confirms the same. So, if it's not poor education, why?

    Geerex - if you are going to criticise others for their poor grammar then please have the decency to check your own. The word highlighted in your quote should have been used without the letter s - singular rather than plural. Who looks stupid now :p
  • daytona0
    daytona0 Posts: 2,358 Forumite
    edited 26 July 2014 at 9:10PM
    I work in customer service/retail, have 2 degrees and studying for my third to get into accounting and bookkeeping, does that make me uneducated too?

    :rotfl::rotfl:


    Wait a second... you have 2 degrees, you work in retail and you are looking at doing a 3rd degree to get in accounting (heard about those NVQs they are doing these days?).... ? What the hell were the other 2 degrees 4? To broaden your horizon? As Matt Damon said in Good Will Hunting, "you dropped 150 grand on an education you could have gotten 4 a dollar 50 in late fines at the public library"

    Some people have more money than sense...
  • sillyvixen
    sillyvixen Posts: 3,642 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 26 July 2014 at 9:28PM
    you know those customer feed back surveys - where a customer is asked to give feedback on there visit to the company (may be rewarded with a entry into a prize drawer). well i had a customer on the phone the other day who had completed the survey on line 3 months ago and still was waiting for her feedback. did not get the point of the survey giving us feedback so as we could compare our performance with others in the company and learn where we could improve in the service we offer. she said whats the point of that - i assume she left a negative comment on an anonymous survey she would not get into conversation on any issues she had. how can we help then?
    Dogs return to eat their vomit, just as fools repeat their foolishness. There is no more hope for a fool than for someone who says, "i am really clever!"
  • pollypenny
    pollypenny Posts: 29,432 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why the big deal about Tesco/Tesco's?

    I've deliberately used an apostrophe, as many people would say, "I'm going to Tesco's' : the implication being 'to Tesco's store'.

    Good thing you haven't got anything more to worry about.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • bagpuss38
    bagpuss38 Posts: 705 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Being shouted at by a customer who came in at 11:40 pm on valentines and couldn't buy a card(sold out):wall:
    Abuse from customers at 5 pm on x mas eve for not having crackers, seafood sauce, the wrong kind of prawn (yep go figure), Christmas cards and even a tree.
    It only occurs every year lol.:huh::
    I'm always polite and have never really had bad issues with customers.
    my favorites are the elderly who tend to be lonely and love a good blether while you show them to an item.
    My pet peeve is people who allow their children to run around a shop.
    Nearly fell over quite a few,never mind mowing them down with a trolley.:cool:
    SIMPLY BE-££577.11:eek:
    Very BNPL - £353.00:o
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