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Unhappy With Postage Charged By Seller & Actual Postage Seller Paid

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Comments

  • plumface wrote: »
    Like it, like the price, pay the price, item is as described, you have got what you paid for so........................................................
    STOP MOANING ;)

    And....

    Give low stars on postage and packing if you think you have been ripped off for the postage costs.
  • mrs_sparrow
    mrs_sparrow Posts: 1,917 Forumite
    I *think* I have found the item in question and I think it is either a mistake from copying a listing or the seller listed it at a low starting price for interest because it clearly looks like it is worth much more to the right person. None of the other items they have for sale have a high price mark up on postage.
  • techspec
    techspec Posts: 4,464 Forumite
    And....

    Give low stars on postage and packing if you think you have been ripped off for the postage costs.

    Which count for nothing now - as they are no-longer included in assesments.

    Ebay dont care whats charged now they add fees to postage.

    The dumb buyers fell for it and now pay even more :p
  • FidgitsID
    FidgitsID Posts: 227 Forumite
    edited 24 July 2014 at 6:13AM
    And....

    Give low stars on postage and packing if you think you have been ripped off for the postage costs.

    ebay no longer use buyers opinions of "Postage and packaging charges" to [STRIKE]ban[/STRIKE] help seller to improve, ebay now take a 10% fee on p&p charges, Just a coinceience ?:rotfl:

    FYI, the star ratings a buyer leaves are no longer anonymous :) So leaving unwarented stars could result in the seller adding the buyer to his/her blocked list.
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    techspec wrote: »
    Which count for nothing now - as they are no-longer included in assesments.

    Ebay dont care whats charged now they add fees to postage.

    The dumb buyers fell for it and now pay even more :p

    Well these 'dumb buyers' will leave you 1* across the board.

    So it WILL COUNT
    Always open a case if your unhappy with a transaction :money:
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    edited 24 July 2014 at 6:17PM
    plumface wrote: »
    Like it, like the price, pay the price, item is as described, you have got what you paid for so........................................................
    STOP MOANING ;)


    They haven't got what they paid for though. They paid £12 postage, yet it was really £3.90

    That's BEING RIPPED OFF!!! :p
    Always open a case if your unhappy with a transaction :money:
  • DaveTheMus
    DaveTheMus Posts: 2,669 Forumite
    edited 24 July 2014 at 6:19PM
    I have just recently, (yesterday), received a item I won on ebay, won for £18.00 with £12.00 postage by "other courier" as the seller quote's "Items is heavy - hence postage cost".
    Fair enough, I place my bid, win item, pay straight away & wait for delivery.
    Item turns up yesterday, Royal Mail 2nd class signed for and the postage paid on the label is £3.90 :mad:.
    I stuck the box on my scales and it weighed in at just under 600 grams, I then opened it up to find the item, (a die-cast vehicle), exactly as described but wrapped in a load of scrunched up Tesco shopping bags and all inside a re-used HP hard drive box, (I am all in favor of recycling but not in favor of paying £8.10 for the privilege).
    Don't get me wrong I am very happy with the item its just the postage I am not amused with.

    I have messaged the seller, this is a copy of what I sent:-

    "I received the SPV yesterday & I am very pleased with the model, it is exactly as you described it.
    I am displeased with the excessive amount that you quoted for the postage charge, (£12.00), when it arrived by royal Mail 2nd class signed for with the postage amount on the label stating £3.90 I was not amused.
    Although the packaging was more than adequate for the item inside to be protected, (scrunched up Tesco's shopping bags & a reused HP hard drive box), I feel that the fact you over charged the postage by £8.10 to be unacceptable as the whole package weighed in at less than 6oo grams, (I wonder if the winner of your Fireball X15 model is thinking the same as me if he has already received it as you charged the same postage cost for that as well).
    Please be assured I am not seeking to return the SPV or trying to get a partial refund of the postage cost, I was fully aware of the postal charge when I made my bid I just didn't expect to see such a difference.
    Phill."
    I know that someone will say "Caveat Emptor", its not the item I'm unhappy with its just the postage, I will wait for the sellers reply before I leave my feedback.
    (BTW the seller sold another die-cast model similar to the one I won with the same postage charge but that sold for over £50, I wonder if he is as happy with the postage as I am ?)


    What if the seller lives in a rural location and has to drive 10 miles there and 10 mile back to post the item?

    What if the seller is housebound and has to pay someone to take the items to the post office for him?

    You agreed to the price, you where happy to pay the overall cost.....
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • ToThePoint
    ToThePoint Posts: 157 Forumite
    edited 24 July 2014 at 6:18PM
    DaveTheMus wrote: »
    What if the seller lives in a rural location and has to drive 10 miles there and 10 mile back to post the item?

    Not the buyers problem.

    You pay POSTAGE AND PACKING, it's not there to pay the sellers fuel costs etc.

    http://pages.ebay.co.uk/help/policies/selling-practices.html#postage
    Always open a case if your unhappy with a transaction :money:
  • FidgitsID
    FidgitsID Posts: 227 Forumite
    ToThePoint wrote: »
    Well these 'dumb buyers' will leave you 1* across the board.

    So it WILL COUNT

    That comment says far more about you than anything else, pity there does not seem to be "ignore user" for this forum.
  • DaveTheMus
    DaveTheMus Posts: 2,669 Forumite
    ToThePoint wrote: »
    Not the buyers problem.

    You pay POSTAGE AND PACKING, it's not there to pay the sellers fuel costs etc.

    http://pages.ebay.co.uk/help/policies/selling-practices.html#postage

    I pay the price the seller asks for if I'm happy to do so.....

    I prefer to accept responsibility for overpaying if, in hindsight, I have.....

    I don't cry over spilled milk, I don't like being treated like a child, if I'm suspicious of the postage charges I take this up with the seller before the transaction is complete.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
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