Unhappy With Postage Charged By Seller & Actual Postage Seller Paid

ballisticbrian

clonetrooper, just so you're not in the dark, this gets thrashed out on here once every couple of weeks, and it can start to go down hill rapidly with arguments for what constitutes postage and packing etc and various other rights and wrongs.

mrcol1000

theEnd wrote: »

Could be charging you for time, for a long drive to the post office, whatever.

You know the cost before you buy. Your bid (and others) will be lower to reflect this.

But if the seller charges that amount then you expect a service and packaging to be used to reflect that. This is not a case of it being a couple of quid difference, this is £8. The seller is not going to be on Ebay long doing this because the low seller stars are going to rightly get them kicked off.

FidgitsID

theclonetrooper wrote: »

Thats my point, I would not of minded paying [STRIKE]£40[/STRIKE] £30 including free postage for the item, its the way he seller has misrepresented his postage cost for the item.
It is not that he is a ebay "newbie" either, his feedback score is higher than mine & mine is over 1200, (100%+ BTW), I have in the past sold a lot of Lego where the weight & postage cost had a factor in the bids I received, if I had misrepresented my postage costs I bet the buyers would be straight on my case with neg feedback & trashing my sellers stars.

So with that much experience did you not suspect that the p&p was high even for a courier, so why bid in the first place.

FidgitsID

mrcol1000 wrote: »

But if the seller charges that amount then you expect a service and packaging to be used to reflect that.

No, actually what I expect is to get the item to my door, undamaged and as described, for what I paid in total which is what happened in this case.

When I buy stuff from shops and have it deliverd I dont get hung up on what bit is item cost and what bit is p&p its the total that matters.

I find it hard to understand why people waste time going on about this percived split between p&p & item cost :rotfl: buyers are paying for ALL the sellers costs no matter if they are shown or hidden in the "item cost"

FYI - I also use free post when I sell (on ebay) because I know ebay seem to have cornerd the market in stamp checkers who complain at anything over stamp price.

FidgitsID

My final thought on this, the only thing that has changed due to the many years of debate over ebay item cost / p&p cost is....

ebay now get a 10% fee on all p&p no matter if its shown as p&p or hidden in item cost, resonable or not.

And since sellers have to cover all costs that extra 10% is being paid for by buyers, so thats an improvment then :eek:

mrcol1000

FidgitsID wrote: »

No, actually what I expect is to get the item to my door, undamaged and as described, for what I paid in total which is what happened in this case.

When I buy stuff from shops and have it deliverd I dont get hung up on what bit is item cost and what bit is p&p its the total that matters.

I find it hard to understand why people waste time going on about this percived split between p&p & item cost :rotfl: buyers are paying for ALL the sellers costs no matter if they are shown or hidden in the "item cost"

FYI - I also use free post when I sell (on ebay) because I know ebay seem to have cornerd the market in stamp checkers who complain at anything over stamp price.

I would agree with you 100% if it was £2 or £3. I do not have time for people who moan because they were charged a couple of pound over the stamp price. I also always do free postage to avoid the people who do not seem to appreciate there is more to the cost than the stamp price.

However in this case, to overcharge by £8 and then used any old rubbish for packaging is very wrong and the seller deserves a negative.

Pierre_De_Grenoble

FidgitsID wrote: »

My final thought on this, the only thing that has changed due to the many years of debate over ebay item cost / p&p cost is....

ebay now get a 10% fee on all p&p no matter if its shown as p&p or hidden in item cost, resonable or not.

And since sellers have to cover all costs that extra 10% is being paid for by buyers, so thats an improvment then :eek:

spot on... ebay get more income, we get the DSR's.. nowt wrong with that...:rotfl:

jayvee93

I aren't bothered if the postage is maybe a few £ difference as they may not know the pricing of postage

But near enough £9 difference is a joke and when they stated it is that price because of the weight as if they had checked it out beforehand.

If it was myself I would complain to ebay for a partial refund on postage as it is a lot of difference.

mrs_sparrow

I see it as this. I see the total price of the item, including postage, and my max bid will be to reflect the cost of postage. Maybe they started it at £1 instead of £10 to attract more bidders - who knows - but the seller is withing their rights to do this now that eBay takes 10% on P&P.

As a buyer, the max price you pay is the max price including postage, if youa re happy with that price, pay it and be done with it. Had it a starting price of £15 and free postage, would you have bid?

I sell light things and heavier things, I have one postage charge and the lighter items are reduced in price and so it looks like I am charging a lot but I am not. If anyone emails me about it I simply explain this to them, they are usually still happy with the price and will buy. I might have lost a couple of stars on P&P but not many.

People get too het up on the postage cost - we all know by now that free postage is not really free, after all, don't we?

mrs_sparrow

As an aside note, the buyer could live in the Highlands or Nothern Ireland/Ireland where they have to pay more for couriers - however a family member could have been going on a trip and taken it with them to post from the PO instead save you waiting longer.

Who knows. If you bought the item for the price you are happy with, move on and enjoy your winnings. The higher postage price probably stopped other people from bidding on it too and so, overall, you probably got it cheaper.