Surly assisstant at millies cookies

moj1966

i understand that you are annoyed. I hate bad service, I mad ea complaint in my local TK MAXX Inverness to the manager.

He said if I could find him some good staff he would employ them on the spot.

lab-lover

moj1966 wrote: »

i understand that you are annoyed. I hate bad service, I mad ea complaint in my local TK MAXX Inverness to the manager.

He said if I could find him some good staff he would employ them on the spot.

thats refreshing, at least hes honest.

darwin-rover

moj1966 wrote: »

He said if I could find him some good staff he would employ them on the spot.

If you pay peanuts , you get monkeys .

I think the best thing to do if you get bad service is affirmitive action , vote with your feet .

lab-lover

eyelinerprincess wrote: »

You really have to have tough skin to venture in here, as there are trolls about.

There's really no excuse for the assistant's rudeness. I work in a busy shop with a thumping headache half the time because of kids crying, the heat in the shop, the general business of the shop, yet still manage a smile or a quick hello or chat to customers depending on how busy we are

good on you,i know its very hard at times working in shop, at least they are being rude to your face unlike some "trolls" as you say. good word actually, just how i imagine some people on here!

eyelinerprincess

Lol, you just have to learn to ignore the bad advice and take the good.

Garnet_Gem

lab - you were right to complain about the assistant's bad attitude. It's becoming rarer to find a nice smiley face at a till than a grumpy one. Before I get judged for this opinion, I work with the public in a customer service job so I know how rude some people are to staff.

lab-lover

Garnet_Gem wrote: »

lab - you were right to complain about the assistant's bad attitude. It's becoming rarer to find a nice smiley face at a till than a grumpy one. Before I get judged for this opinion, I work with the public in a customer service job so I know how rude some people are to staff.

have compained on their website but somehow dont think ill get any sort of apology from them.

DIRTY_CASH

Don't rise any further to this baiting! I would do the same. What's the point in having a customer service team if not to answer customer service enquiries. And who H*ll would ask for compensation because they were treated badly!! Some are way to cynical for their own good. The stroppy so and so needs a rocket up their *rse if they cant provide good customer service then they need to be picked up on it.

rosieben

I'm amazed at the responses to OP - this is the consumer vent board? Hello?????

I would take it up in writing OP. Poor customer service can only get poorer as long as people are prepared to put up with it. Presumably Millie's pay their people to look after customers. If there are no customers then there are plenty of jobs to be done behing the counter. I've worked in food sales quite recently and would have got sacked if I'd decided to read a mag whilst I was working.

Voting with your feet isnt enough - if the company dont know they have crap staff then they should be told!

dangeroussports

rosieben

This is a vent board.........hello......hello..hello...HELLO HELLLLLLLLLLO

Hello rosieben?