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Important: TSB Classic Plus Account - Paperless Correspondence now live !!

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  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 2 October 2014 at 12:09AM
    zzzt wrote: »
    But I didn't receive anything on 1st October, despite paying in £500.
    No-one has yet. It'll be paid very shortly*, and you'll see it in the morning if you've qualified.
    I assume it's paid monthly?
    Why assume anything? There's really no need to when your account T&Cs, and numerous other pages on their website, clearly state it's paid monthly.




    * Always paid on the 2nd working day of the month...which in reality is after the close of business overnight batch run on the 1st working day of the month.
  • Fortescue
    Fortescue Posts: 60 Forumite
    Sixth Anniversary 10 Posts
    edited 19 November 2014 at 1:51PM
    Rather than start a new thread, I thought that I would add a query to this one. Hope that's OK.

    I have two TSB Classic Plus accounts and have opted for paperless statements and correspondence for both.
    The first account was opened on 11th Oct and first deposit made on 17th Oct. The second account was opened on 19th Oct and first deposit made on 20th Oct.

    I am ready to deposit the required £500 which, I assume, will be required for each statement month rather than a calendar month. I assumed that I would have had a statement for the first account by now but there's been no Email notification and no sign of one when I log in.

    I rather get the impression that the statement is of a 'rolling' nature and doesn't reflect a defined period, eg: 17th Oct to 16th Nov.

    I'm used to downloading statements as pdf documents but suspect that account holders are required to generate their own. I've scoured the T&Cs but, try as I might, can't find any reference to the subject. I accept that I might be missing the obvious.

    If anyone would be kind enough to relate his or her experience in similar circumstances, I'd be very grateful .

    Thanks!
  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    The £500 monthly deposit is required calendar monthly. Normally interest is added on the first or second working day of the new month.


    If you have two TSB Classic Plus current accounts then you can simply transfer £500 from one TSB account to the other and then back again. You can do all of this within a few seconds each month, ie the £500 does not have to remain in the account for any length of time; it just has to show that it's actually been there at some point.


    They don't email to say when a statement is ready. It's a rolling statement affair.
  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It might be easier in the long run to set up a standing order from each account to the other, payable on the same day each month.

    As mentioned above, there is no separate monthly statement. I just save the account statement as a web page on the second working day of each month (after interest has been credited).
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • Steve_xx wrote: »
    The £500 monthly deposit is required calendar monthly. Normally interest is added on the first or second working day of the new month.


    If you have two TSB Classic Plus current accounts then you can simply transfer £500 from one TSB account to the other and then back again. You can do all of this within a few seconds each month, ie the £500 does not have to remain in the account for any length of time; it just has to show that it's actually been there at some point.


    They don't email to say when a statement is ready. It's a rolling statement affair.
    It might be easier in the long run to set up a standing order from each account to the other, payable on the same day each month.

    As mentioned above, there is no separate monthly statement. I just save the account statement as a web page on the second working day of each month (after interest has been credited).

    Thank you both for your replies. I shall set the ball rolling this afternoon.

    Thanks again,

    Fortescue
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