Important: TSB Classic Plus Account - Paperless Correspondence now live !!

dicky73

Thanks for the info. All ticked now. Would never have known if not for this thread.

dicky73

Does the same need to be done for Halifax and Lloyds too?

innovate

already answered in post 13

butterflymum

B_G_B wrote: »

I remember seeing the need for paperless correspondence on application, before it was available. Having said that, i’m sure it would have passed me by without a nudge now that it is available.

Glad the 'nudge' worked. Hopefully it works for others too, or that TSB alert them to the requirement now needing action.

AbbieCadabra

i haven't been into this section of the forum for a few weeks so completely unaware of this until today. have just updated everything for our 4 accounts, once i found the somewhat hidden drop down section...

typistretired

Thanks to butterflymum and graham1 for alerting.

I think a lot of people would have missed this, if like me they just log in and out sorting out interest and moving money around. I do read terms and conditions but I would have expected to be alerted to the fact I could now select paperless correspondence, (as option was not available on opening the account) which I prefer anyway. Looking forward to Yorkshire Bank/Clydesdale doing the same.

Don't know why they could not have put a message in our inbox where they have put quite a few messages this month.

What date did everyone spot it?

fozziebeartoo

Thanks for pointing this out!!

Still cannot change mine or OH's.....just keep getting the msg:-

"There is a problem with some of the information you have submitted.
Please amend the fields highlighted below and re-submit this form."

........although nothing IS highlighted.

Any tips on what I am doing wrong (have all tick boxes ticked), tick to accept conditions and input the password but just goes back to the same error msg.......:o

typistretired

As butterflymum says in post 8 the easiest way to do it is to click on Your Inbox. Then click on manage preferences which is to the left of the screen with a blue arrow next to it.

fozziebeartoo

Thank you typistretired!

I was doing that yesterday but no go.

Left it overnight (in case website was busy) but still getting the same message today......

Any other tips on what I am clearly doing wrong????

typistretired wrote: »

As butterflymum says in post 8 the easiest way to do it is to click on Your Inbox. Then click on manage preferences which is to the left of the screen with a blue arrow next to it.

fozziebeartoo

:j

Switched to Chrome and it did it 1st time.

No success with IE.