ebay unpaid item case opened against me

prowla

Hermione_Granger wrote: »

Strange, seeing as how you have already stated that the £15 P&P charge was about right and even that the seller may be losing out for not charging enough.

Yes, I've now realised that that was incorrect (ie. another seller can ship two of them for less than half that amount), which is why I gave the update.

bsms1147

Were the new items also 99p?

campdave

prowla wrote: »

There is no belligerence in asking the following simple, polite, question:

I'm referring to your belligerence in this thread and refusing to acknowledge that had your question been asked before you placed your bid, as would have been polite (and not ignoring the fact the seller is not covering themselves in glory by ignoring your question), there would have been no need for this thread in the first place.

You somehow seem to think that you're in the right, and the seller is in the wrong for opening a non paying bidder case.

Anyhow, in much less time than you've spent on this thread, you could have requested the seller's details and phoned them and got an answer.

usefulmale

prowla wrote: »

I'm not quite sure why you think it would be appropriate for the seller to commit a criminal act to deal with an innocuous question about delivery of a 99p item; I guess it takes all types.

However, they would have to bring it to me to do that, so that would solve everything.

Is it a coffin? Thats the only thing of use to you when you have been beaten to death.

prowla

bsms1147 wrote: »

Were the new items also 99p?

No; coincidentally, they were £15 each.

bsms1147

prowla wrote: »

No; coincidentally, they were £15 each.

So you paid £36.78 for two (£18.39 each).

But won't pay £15.99 for one.




I see.

prowla

campdave wrote: »

I'm referring to your belligerence in this thread and refusing to acknowledge that had your question been asked before you placed your bid, as would have been polite (and not ignoring the fact the seller is not covering themselves in glory by ignoring your question), there would have been no need for this thread in the first place.

You somehow seem to think that you're in the right, and the seller is in the wrong for opening a non paying bidder case.

Anyhow, in much less time than you've spent on this thread, you could have requested the seller's details and phoned them and got an answer.

All I did was asked them a simple question, which is perfectly acceptable.

If you wish to refer to my staying with my position from post #1 as belligerent, then so be it. However, it's my money and time not yours and you don't have a stake in it.

Yes, you're right about the possibility of getting the seller's details; I'd simply sent them a message rather than looking up their phone number. I've requested that and should be receiving an email with the info.

Incidentally, on looking up the ebay help on this (http://pages.ebay.co.uk/help/buy/contact.html), I found the following note:

Note: Not all sellers accept questions before you buy an item, but all sellers will accept questions after you've bought an item.

Now, a lot of comments here have focused on the retrospective need to have contacted the seller before the auction ended in order to mutually agree a variance on the not-yet agreed agreement.

However, if it is the case that (a) is is acceptable policy to mutually agree variances, and (b) that it is acceptable policy for sellers not to accept queries before the auction end, then putting the two together , (a) + (b) implicitly means that it is acceptable policy to request a mutually agreeable variance after the auction has completed.

Therefore the assertion that ebay rules (written or unwritten) state that all such agreements must be made before the auction closes is factually incorrect.

prowla

bsms1147 wrote: »

So you paid £36.78 for two (£18.39 each).

But won't pay £15.99 for one.

I see.

Sellers are not allowed to overchage postage; 3x the amount is over-charging.

My point was not that I won't pay, but that I am practically going to drive past their door, and so would prefer to save my £15 if possible.

The £15 is not the seller's money; it is mine to pay for a service which is not needed.

prowla

SeduLOUs wrote: »

And if he HAD to converse with you eBay wouldn't have allowed him to file the claim.

He doesn't want to talk to you. He doesn't have to talk to you. He doesn't want to negotiate with you. He doesn't have to negotiate with you. He doesn't want you to collect the item -that's blindingly obvious.

You should uphold your side of the contract you agreed to and pay for the item as per the terms of the listing, but we all know you aren't going to.

You deserve the unpaid item strike, and I sincerely hope you learn a valuable lesson from this. If you have questions, ask before you bid. It's really not complicated.

Still here - I thought you'd given up yesterday?

You don't know what the seller is thinking.

Nor do I.

As has been mentioned, it is possible to set up an automatic unpaid item case (http://pages.ebay.co.uk/help/sell/unpaid-item-assistant.html) to be raised after a period of time (eg. 4 days); it is entirely possible that the seller has absolutely no idea that I've even sent them a message.

Further on the unpaid item assistant, looking at "http://tamebay.com/2010/04/ebay-uk-rolls-out-automatic-unpaid-item-disputes.html" it is a condition that "Sellers can only use the Unpaid Item Assistant on items that *only* accept PayPal as a payment method. Items that offer collection, or paper payments (cheques and POs) are not eligible. "; therefore if the (inexperienced) seller was offered the unpaid item assistant, then they might have thought that was a good idea and would not have then been able to offer collection.

likelyfran

prowla wrote: »

I'm glad you agree.

The fact that you think you can link those two posts, makes me question your grammar/reading comprehension as well as your sanity.

. . and your tenacity in this thread is now making me wonder if you're some kind of masochist who is loving all this a bit too much. Whip me! Whip me!
:rotfl: