Vodafone harrasment

diamonds

XPPLISSIT wrote: »

Vodafone - getting these calls too.

Left me a voicemail today in which the operator can be heard swearing, using the word "f*cking" - which was wonderful as I had my phone on loud speaker in front of my kids!

Dont delete it, call Ofcom record a complaint and then email V CEO about it, frankly they need to know how bad.

bignosepenney

Could someone from Vodafone please contact me - I too have been plagued with calls from 01709 765330.


On my final call - after some considerable time on the phone, I questioned why the caller couldn't give me a better package, one that was more aligned to the packages new customers were being offered - he hung up!!!!


I found the whole experience very intimidating and the Vodafone representative verged on aggressive.

mobilejunkie

Only if they're psychic. You need to follow the instructions on the top thread to contact them first so they know who you are.

longwalks1

Vodafone wrote: »

Hi Chewing_Walls,

I'm sorry to read about your dissatisfaction with the level of service you've received.

So I can get things looked into further, email me with your details via the link in our profile here?

All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me, quote the code WRT135 - MSE in the subject line.

Once sent, you'll receive an automated reply with a reference number. Post back with this and I’ll check I've received it.

Kind regards,

Lee

Social Media Comms

Vodafone UK

Lee, are you still working for Vodafone please? I'm close to cancelling 3 phone contracts with you guys due to calls from 01709 765330. My bill is on average £150 a month so will be happy to go elsewhere

Vodafone

britishboy wrote: »

Lee, are you still working for Vodafone please? I'm close to cancelling 3 phone contracts with you guys due to calls from 01709 765330. My bill is on average £150 a month so will be happy to go elsewhere

Hi britishboy,

Apologies for the delayed reply.

If you still need help with this, email us via the Contact us form here.

To access the form you'll need to enter the code WRT135.

As well as stating your query in the question box, please also quote "MSE Forum".

Once sent, you'll receive an automated reply with a reference number. Post it on here and we’ll check we’ve received it.

Kind regards,

Sarah

Social Media Operations

Vodafone UK

Amanda65

Just used the form to report constant calls over the past three days. Is it Vodafone or can I block the number? Am TPS registered so if not Vodafone then I will report the company.

Kess

The number is on Vodafone's official "Sales Team" list: http://support.vodafone.co.uk/Calls-texts-and-voicemail/Calls-from-Vodafone/38912113/Is-it-Vodafone-calling.htm

I've already moved to a different phone network, not least because of Vodafone's ridiculous sales tactics. You can try reporting Vodafone but they'll probably shrug it off.

ryan121

Guys depending on your phone it should be easy to simply block these calls. If you go to your call list there might be an option to block the number.

An easier way is to get an app called truecaller. People who use the app have created a massive list of spam numbers and you can simply block them all. You can also just block this single number if you like.