Parking fine - no response to appeal yet..

taconite2

Coupon-mad wrote: »

That's why us regulars are here. Apparently we are 'zealots' and 'forum guru's' who are intent on scuppering PPC World's so called 'industry'!

And I say thank you in return!!!!!

Not sure of the BPA can do much but Ive requested DRPL stop texting me as part of their investigations.

taconite2

argh I got a reply from BPA...


"
Thank you for your email which was passed to us by Steve Clarke.

We have been in contact with the operator and they have provided a time-line of events as follows:

28/02/2014 - PCN issued.
28/02/2014 - Online appeal received.
01/03/2014 - Email sent refusing the appeal (copy attached).

4 text messages were then sent between 01/04/2014 and 17/04/2014. The matter then progressed to the debt recovery stage with the first letter being sent on 25/04/2014.

I have attached a copy of the email sent to you (along with the attachments) from the operator for your reference.

We do not find there has been a breach of The Code of Practice and therefore will not be investigating this matter further."


So they are claiming an e-mail was sent....great....

Interesting actually, the photo of my car has a date of 01/03/2014 on it, the car was caught on the 28/02/2014....! haha! Another excuse to tell them to go away?


Also the dates are wrong, DPRL were already sending me texts before they "progressed" to the debt recovery stage...


So what now? POPLA? They gave me a code. I did the checker tool but its out of date now...

taconite2

I can't seem to find much on this forum about missed POPLA deadlines.

Does not receiving the e-mail count as a good excuse?




Where does this leave me with DR+ wanting £180?

Redx

taconite2 wrote: »

I can't seem to find much on this forum about missed POPLA deadlines.

Does not receiving the e-mail count as a good excuse?

once a popla deadline is missed , thats it , no second chances , its a one time deal

excuses or no excuses , you are extremely unlikely to get another popla code from the PPC

taconite2 wrote: »

Where does this leave me with DR+ wanting £180?

already explained in post #14 and also post #4 of the NEWBIES sticky thread

taconite2

Ok thanks - was just having a mild panic with the whole POPLA deadline thing....

I'm kinda miffed by the whole thing, they didn't even send a notice to the keeper before going down the DR+ route! I def didn't receive this e-mail they claim, the BPA attached it to their reply......They could have made this up for all I know!

Redx

quite a few parking companies pass the back office stuff to people like DR+

I would have thought an NTK should go out by post, not email , but there is nothing ethical that I have seen in the way these companies do business , hence some of todays comments on pranksters website and by m lewis on here as well

all you can do now is wait for an LBC or court papers, then try to steer it to popla as an ADR which others have done with other companies

personally I wouldnt even bother to read anything by DR+ never mind post about it

taconite2

Redx wrote: »

quite a few parking companies pass the back office stuff to people like DR+

I would have thought an NTK should go out by post, not email , but there is nothing ethical that I have seen in the way these companies do business , hence some of todays comments on pranksters website and by m lewis on here as well

all you can do now is wait for an LBC or court papers, then try to steer it to popla as an ADR which others have done with other companies

personally I wouldnt even bother to read anything by DR+ never mind post about it

What counts as NTK? They only apparently responded to my appeal (according to BPA but I never got this) and 4 threatening text messages, followed by a letter from DR+. I mentioned in an earlier post they only got my details from the appeals form - not the DVLA..


Suppose I'll just look out for a LBC or court paper then :-(

nigelbb

To be valid a Notice To Keeper must be sent by post. It cannot be sent by email. The reason is simply that the DVLA sells the keeper details which include the name & postal address but not email.

taconite2

nigelbb wrote: »

To be valid a Notice To Keeper must be sent by post. It cannot be sent by email. The reason is simply that the DVLA sells the keeper details which include the name & postal address but not email.

Weird. Never got anything. Feel A bit cheated now they have pushed it this far without giving me a proper chance to reject it

Redx

maybe the problem here is that as he appealed the same day? as its a windscreen ticket he appealed from what I can see and they emailed a reply to his appeal, so maybe an NTK was never issued ?

seems to me that its the refusal and popla code generation by email that caused this confusion, which is one reason we advocate waiting for a written NTK , because in this case I dont see that the DVLA DATABASE was accessed due to the driver appealing online and the refusal sent by electronic communications

28/02/2014 - PCN issued.
28/02/2014 - Online appeal received.
01/03/2014 - Email sent refusing the appeal (copy attached).