Tax Credits Renewals - 2014

1111

busiscoming2 wrote: »

I renewed about the beginning of June by post, rang to check they had it and was told it would be processed on 31st July. Still haven't heard anything.

As you say it's usually done very quickly. Makes you worry doesn't it.

Yes it's more worrying when other peoples are being done quicker than ours, yet they give us no reason as to what could be holding it up.
I'm going to ring them again tomorrow see what they say now

KevinG

rahullrsc2 wrote: »

Hi, would like to know about the latest LIC Pension Plan rates. If anyone can share..

Hi, not sure what that has to do with Tax Credit renewals, you could try posting in the Pensions forum.
http://forums.moneysavingexpert.com/forumdisplay.php?f=19

hvcl

Hi I renewed by phone on 17th june had 2 extra payments of working tax credits today so looks like its been processed. My payments have gone up £20 does anyone know if it will get backdated from april

KevinG

hvcl wrote: »

Hi I renewed by phone on 17th june had 2 extra payments of working tax credits today so looks like its been processed. My payments have gone up £20 does anyone know if it will get backdated from april

If you have had extra payments and a £20 increase then any "backdating" has already happened - Tax Credits are assessed on a full year basis.

KevinG

KevinG wrote: »

Quick update - got my award notice while I was away last week, dated 31 July. I had renewed online on 24 June. They had ignored the income figure I entered on the renewal and just used the number they had originally from the employer, so I'm not sure what the point of doing it was. Consequently the income was overstated by over £4,000. Anyway, I called today and got through to a human being immediately after answering the voice prompts, no delay whatsoever. They had the figure I had entered online, but not the breakdown of how I got to it, which they don't ask for in any case! So I explained my figure and the records were updated and I should receive a new award notice within three weeks. So, a good service on the helpline, but a rubbish system.

And yesterday, I got a letter, telling me that they had received my annual declaration, telling me what it was and telling me that they had ignored it and would use the number they first thought of anyway! This was dated 30th July, the day before the award notice and long before my phone call. It ends "There may be genuine reasons why the amount of income you have given may not agree with the income amount shown on our records. For example, in line with our guidance, you may have deducted amounts such as ... etc." Which, of course, is exactly what I had done. It gives the number 0300 057 6587 to call to confirm the details, not the normal Tax Credits helpline. Anyway, the moral appears to be that there is absolutely no point in completing the annual declaration on paper or online and in future I will telephone.

1111

Well after 9 weeks of waiting mine has finally been dealt with awards was issued yesterday and one off payment due on Thursday.
So glad it's been sorted

rachie3103

finally got my amounts (i phoned them as i need the amounts asap instead of waiting god knows how long for the award notice!) and my tax credits are going down by 12p a week.:rotfl: no one off payment but i'm just happy i dont have an overpayment to pay off - it pays to keep them updated throughout the year i suppose

However, i changed my bank details whilst on the phone as i have switched banks, and was informed i may receive an extra payment, does anyone know why this is?

rachie3103

yes, the lady on the phone said that it was a one off payment and that if i receive it, the amount will be taken from my regular payments spread over the year. Thanks for your help blondebubbles xx

hvcl

Can anyone shed some light as to whether I would have been underpayed from 2012/13 are annual income was 13500 so have been receivin £35 a week wtc up to recently. After doing are annual declaration are annual income for 2013/14 was only 9700 yesterday I received 2 payments of £50 wtc think my review has just been prosses does this seem right am I due the extra £15s that havent been paid since april

caitjustso

blondebubbles wrote: »

If they have escalated it then something has been done.

Is there a timescale after its been escalated? Mine was 3 weeks ago, claim received 15 weeks ago?