New Lloyds Club current account

innovate

iAMaLONDONER wrote: »

I hope you're been flippant! The claim culture is causing real problems!

what sort of real problems does the 'claim culture' (whatever that may be) create? What exactly do you think is wrong with asking a company to delivery in accordance with their promises?

kar999

iAMaLONDONER wrote: »

I hope you're been flippant! The claim culture is causing real problems!

Then Lloyds should improve it's customer service not let it deteriorate like it has done since the king of poor customer service ex-Santander boss Antonio Horta-Osorio took over.

Both mine and the Missus's applications for Club Lloyds fell over from the start and they initially said it would take 14 days to fix until we formally complained and it was then finally fixed within the hour. They then screwed up handling a simple HMRC gross interest form for her.

Prior to that they irrepairably screwed up in branch the flag for the previous 4% bonus on vantage accounts. Someone somewhere in Lloyds changed my name from Mr to Mrs meaning I cannot ever get access to some of my accounts history....ever... even after it was put right. The tales of woes go on, all of which have required endless hours of phone calls, e-mails and visits to branches.

I'm not in favour of a compensation culture. I'm also not in favour or tolerant of woeful incompetence.

EDIT: I could leave Lloyds.. but their rates are worth milking!!

System

Can anyone give a link to where it actually lists the magazines available ?

I get emails urging me to chose, I follow the links for more details, but they just go round in circles without actually listing the magazines.

I imagine they will be ones I don't want - unlikely to be Practical Classics, or the magazines of the Triumph 2000 or Series II landrover owners clubs.

eskbanker

Clifford_Pope wrote: »

Can anyone give a link to where it actually lists the magazines available ?

See post 549 earlier in this thread: http://forums.moneysavingexpert.com/showpost.php?p=65284226&postcount=549

vouch0r

did any one else get interest today? just checked and received nothing , paid two DD ands met the 1.5k deposit last month

KTF

Will be paid tomorrow I imagine.

Milarky

vouch0r wrote: »

did any one else get interest today? just checked and received nothing , paid two DD ands met the 1.5k deposit last month

Well of course that's inevitable (the question I mean) It's not like people with Club accounts are vantage virgins , so haven't been querying for the last four years each month why, when the interest on them is applied at the end of the first working day of each month (and so only shows the next day with the previous day's date.....

(.. no it's: "where is my interest?..")

vouch0r

Milarky wrote: »

Well of course that's inevitable (the question I mean) It's not like people with Club accounts are vantage virgins , so haven't been querying for the last four years each month why, when the interest on them is applied at the end of the first working day of each month (and so only shows the next day with the previous day's date.....

(.. no it's: "where is my interest?..")

im not sure if this was a dig at me, but i have not had a vantage account or any account with lloyds/tsb.. its a question worth asking and hopefully now we all know whether new or old when interest is paid on this account.

butterflymum

vouch0r wrote: »

did any one else get interest today? just checked and received nothing , paid two DD ands met the 1.5k deposit last month

As per their terms, interest is calculated daily and paid monthly, at the end of the 1st working day of the month, so that is later today and therefore, as KTF has said, should be in account by tomorrow.

Edit: oops, crossed post, see it has already been answered

joe134

castle96 wrote: »

I have 3 x Vantage a/c, recycling the min £1000 per mth pay in.
As I can only have 1 x Club a/c, to fund the £1500 p/mth pay in requirement to Club,, I could change the other 2 Vantage in/outs to £1500, set up the 3rd £1500 to go to Club, then this would ?? be OK.
(I know leaving the other 2 Vantages at 1.5 isnt ideal, but this is getting complicated).

Re the direct debits. I have an account at Monmouth BS. What do I need to do to set up a direct debit (presume ask them for a form), but don't want toactually move any direct debts from elsewhere, just set up new one. Could this be for £1 say from Monmouth... who would I pay ... myself at any other Bank? That is then a direct debit, ,yes ?

Just reading todays MSE about Lloyds A/c, DD's, and it says that personal accounts mostly cannot be used, for DD set ups?
That's at odds to what's on here, Tesco et.al, have to be in someones name?
Am I misreading it.
I will be closing my 3 A/cs Vantage, in 1st July, @ 1.5%, looking at TSB, but, have 3 with them too, expecting the same as Lloyds;Bos too.;
I always use my Isa allowance, but Don't expect rates to be any good, just Rolled 2 over and added this years with Nationwide @ 2.05% fixed 2 years.not good, but, having all my isas, ex peps, toisas, it mounts up to a tidy amount tax free.all fixed.