complaint letter to tesco

stephen77

would love to read the daily mail headline if Tesco banned charity collectors. They get bad press as it is.

Tesco is anti-charity, would not go down well.


They would completely ignore the fact that it was customer complaint led.

skitler

its a joke thread


but I like the interaction some don't and take thing personal.


post 1 gives name and locality


post 3 spits the dummy for no reason.


perhaps by one of the regular artisans.

Soleil_lune

Have to admit, these charity collectors p1ss me off too, and I know for a fact that they get paid a fortune for every [STRIKE]mug[/STRIKE] person they sign up. The collectors don't give a rat's a$$ about said charity; they are there for the money, and the money only. And they are a menace.

My partner and I were exiting Tesco once, and there were two charity collectors (can't remember who they were collecting for,) and I was about 12-15 feet behind him as we were passing between them. They waved their paperwork and charity box in front of his face, and he said 'NO' and put his hand up. He was shortly out of earshot - I was not. One man said 'oooooh.... miserable b@stard' and stuck his two fingers up at him.

I went straight back in and asked to see the manager, and told him exactly what had happened, then went to fetch DH. The manager apologised profusely, gave us £20 Tesco vouchers, and said he would sort it. When we passed about half an hour later, the charity collectors had gone. To the best of my knowledge, they didn't come back at all.

It's not just Tesco though, Sainsburys have these pests as well. I was speaking to the pharmacist once (in Sainsburys,) about something personal and private, and this energy provider rep (from Southern Electric,) came out of the aisle and was standing 6 feet away from me, waiting for me to finish talking to the pharmacist! He was standing there in earshot, and accosted me as I was walking away. I actually said - very loudly - 'DO you mind?!' He started rambling about Southern Electric, and I said, 'I am trying to do my shopping, will you kindly leave me alone?' And he STILL wouldn't quit, so I walked away from him, and complained about him too. I make no apologies for complaining about these parasites. I will, every time. They are a menace. Luckily, I am not easily pushed around, but some people are. And this is what they are counting on.

I also loathe and despise these bloody packages coming through from certain charities, that give you a pen and a tablemat, and bookmark, etc, and then expect you to give something back to them. Well no. I'm not going to give my personal details and get spammed and hounded to death.

I know a poor old dear, a lady in her 70s who lives alone, who has signed up to 7 of these charities in the last year alone, as she feels so bad for them and so sorry for them. It's costing her at LEAST £45 a month, and she keeps getting asked to sign for more. Her daughter (my friend) has tried to stop her, but she won't stop as she is so gullible and easily taken in. And THIS is what they are hoping for - gullible people who believe all the guff they are told.

And my conscience is clean, as I and DH regularly give to charity shops, and I give through the bank to 3 charities of my choice. I don't owe anything to these annoying people.

omega888

I'm sorry to hear you've had such a bad experience. This is exactly why we need to complain to the companies involved. This behaviour is not acceptable and should stop immediately. I'm not even sure if any of the money really gets through to the end users I'm sure most of it gets swallowed up in "admin" costs etc

skitler

omega888 wrote: »

I'm not even sure if any of the money really gets through to the end users I'm sure most of it gets swallowed up in "admin" costs etc

like dealing with complaints:rotfl:

hugheskevi

Something I'd be interested in views about...

Recently the Sainsbury's store I shop in has taken to allowing local schools and groups to pack bags for customers. When this happens, they are at every till (ie cannot be avoided) and after declining their assistance just hover around waiting for the next customer as you pack shopping, which I find a little irritating (ie not enough to consider shopping elsewhere as a result, but something I'd prefer not to be there).

Recent groups have been a school rugby team collecting to fund an overseas tour on a couple of occasions and a cheer-leading group raising funds for general use. On one hand, these are not charitable groups and are collecting to fund activities which are purely for their own benefit. Against that, they are local groups and not paid charity collectors. They are providing a service some might appreciate, and it is voluntary.

Personally I dislike being bothered during shopping and consider these activities to be things which the participants should be funding themselves so would prefer they were not there, but interested in what others might think about the balance between supporting local groups and the shopping experience.

skitler

hugheskevi wrote: »

Something I'd be interested in views about...

Recently the Sainsbury's store I shop in has taken to allowing local schools and groups to pack bags for customers. When this happens, they are at every till (ie cannot be avoided) and after declining their assistance just hover around waiting for the next customer as you pack shopping, which I find a little irritating (ie not enough to consider shopping elsewhere as a result, but something I'd prefer not to be there).

Recent groups have been a school rugby team collecting to fund an overseas tour on a couple of occasions and a cheer-leading group raising funds for general use. On one hand, these are not charitable groups and are collecting to fund activities which are purely for their own benefit. Against that, they are local groups and not paid charity collectors. They are providing a service some might appreciate, and it is voluntary.

Personally I dislike being bothered during shopping and consider these activities to be things which the participants should be funding themselves so would prefer they were not there, but interested in what others might think about the balance between supporting local groups and the shopping experience.

what ever happened to the sponsored walk?


perhaps the kids then sue the school for the blisters!


to much goggle box and internet and games of the such.

GaryJones

I agree with you here. My local Tesco always has charities and salespeople at their doors, which incredibly frustrating when you're busy.

skitler

GaryJones wrote: »

I agree with you here. My local Tesco always has charities and salespeople at their doors, which incredibly frustrating when you're busy.

then stop loitering near the doors.


use a non local Tesco's


do your shopping online


do your shopping out of sellers / charity collectors hours Tesco are open 24hrs but the door dwellers arnt.


chose another supermarket, or is horse that irresistible


go self sufficient, like on the good life.


pretend your ill and get others to do your shopping


go to prison


its san-fairy ann to me, I shop at aldi.


these are a number of options you could choose from for all those that suffer this horrendous inconvienience.


or think of one yourself, if your not to busy.

omega888

I'm still very dubious about these charity collectors.....exactly how much are they "paid" and how much of the money actually goes to the good causes? Especially when it's a monthly direct debit