TNC sent NTK but states cannot appeal???

Coupon-mad

da_rule wrote: »

There appears to be a bit more to this, as TNC are acting as enforcement agents, and are under no obligation to hear your appeal. It would appear that the actual Parking Charge Notice was issued by P4 Parking (who also trade as P4 Nighthawk). You mention that you received a ticket on your windscreen. Whilst most companies will then send a postal reminder they are under no obligation to do so, and unfortunately some don't. I would still appeal to Nighthawk, you could maybe claim that you received no notice, but this would mean telling a slight porky pie that you did not see the ticket on your windscreen.

But keepers are allowed to appeal to POPLA so there has to be a letter to keeper which allows this. We have seen this happen before with P4Parking and it's a right old faff to then force a POPLA code out of them for the keeper. As I said to the OP they should have followed the sticky advice and appealed as keeper, early.

Nameless

Coupon-mad wrote: »

Just follow the NEWBIES thread and send the first appeal letter anyway, to TNC and to P4Parking. Ideally, IMHO you should not have waited for the NTK or this lot, I do specifically name them in the NEWBIES thread as one to appeal (as keeper) when the windscreen ticket is first received. You now have more work ahead of you to get a POPLA code out of this lot, including a complaint to the BPA needed I suspect.

I weren't sure if it was in reference to P4 Nighthawk, now ive just learnt they trade under this name.

Nameless

Coupon-mad wrote: »

But keepers are allowed to appeal to POPLA so there has to be a letter to keeper which allows this. We have seen this happen before with P4Parking and it's a right old faff to then force a POPLA code out of them for the keeper. As I said to the OP they should have followed the sticky advice and appealed as keeper, early.

Should I still appeal to TNC stating the poor NTK sent, and also complain to BPA?

Or should I complain to Nighthawk? Can I still appeal to Nighthawk?

Coupon-mad

Just send the template first appeal to both.

Nameless

Guy I appreciate all your help. If someone could tell me the best recourse now. It says NTK but its more like a invoice reminder. It does not give any instructions to appeal, POPLA etc. From my reading NTK need to have certain information mentioned which this NTK does not???

ColliesCarer

Coupon-mad wrote: »

Just follow the NEWBIES thread and send the first appeal letter anyway, to TNC and to P4Parking.

P4 originally issued the windscreen notice.
I believe I'm correct in saying that under BPA guidelines, the process P4 should have followed is:

If p4 do not get a response from windscreen ticket then after 28 days they should issue a Ntk to the keeper.
The keeper should be given 28 days to appeal and if appeal refused should be given a POPLA code so an appeal can be lodged with POPLA if desired

P4 have not followed this and have passed it over to TNC instead.
TNC should have sent you an NtK giving you 28 days to appeal but they have tried to deny you this right.

So do as Coupon-mad has suggested and in addition report them to the BPA and DVLA for non-compliance as others have already advised.

(others much more knowledgeable than me can hopefully confirm this )

Nameless

Coupon-mad wrote: »

Just send the template first appeal to both.

Both= Nighthawk and TNC??

Should I also complain to BPA or DVLA?

Stroma

Appeal to both of them
Complain to both the bpa and dvla on the same email

da_rule

Nameless, when you submit your appeal to P4 they should give you a POPLA code which you will need when they reject your appeal.

Coupon-mad

Nameless wrote: »

Both= Nighthawk and TNC??

Yep.

Nameless wrote: »

Should I also complain to BPA or DVLA?

Not yet, see what drivel you get in response. Use the template first appeal in the NEWBIES thread.