Wording this neg?

Strapped

gollum007 wrote: »

Anyone happen to have any clever ideas for this?

I bought an item (Easily fits into a large letter, weight about 40g), with postage stated as 'Other Courier', £6.
The price combined with the postage was reasonable, if towards the bottom end of the range as I suspect that people were put off by the postage charge.

Turned up today posted 2nd Class PayPal postage (large letter- 69p). Needless to say, I'm a little ticked off. I wouldn't have been bothered if it had been sent first class or even signed for, but making well over a fiver on the postage (Even at first class rates- 90p) and sending it plain second class is taking the mickey.

Best I've come up with at the moment is a simple factual
'Charged £6 postage for 69p stamp'

Anyone think of anything better?

-Gollum

How about "Have a neg because I'm a t*at"?

techspec

soolin wrote: »

I have remained neutral on this conversation thread and merely pointing out that we are not the only people buying on ebay.

Your hypothetical situation suggests you are still misunderstanding how it works- What does it matter what I would do- are you saying I could be the only possible buyer of the item? You are happy therefore to reassure potential new sellers that they can charge what they like as a random person on an internet forum would not neg them?

So again then it appears that people believe that as long as none of us here would neg or mark down for high postage (and low stars are more damaging than a neg anyway) they are fine.

My position remains that it doesn't matter what we agree on this thread the reality is that many buyers do knock the stars for what they consider high postage. It is a foolish seller that ignores that and works instead on th enice warm fuzzy group hug they get on here reassuring them they can charge what they want.

But your looking at it purely from an Ebay perspective (not like u ) - and DSR's and Ebay account status.

People like me and Strapped are looking it from a decent, common sense and perspective sort of a view - where people have REAL problems - and Ebay is not God.

I think Strapped summed it up in just three words, for these sad pathetic people after something for nothing - GET A LIFE!!!

soolin

techspec wrote: »

But your looking at it purely from an Ebay perspective (not like u ) - and DSR's and Ebay account status.

People like me and Strapped are looking it from a decent, common sense and perspective sort of a view - where people have REAL problems - and Ebay is not God.

I think Strapped summed it up in just three words, for these sad pathetic people after something for nothing - GET A LIFE!!!

It is all down to advice- we know how hard it is to avoid poor stars for all sorts of reasons- why make it harder?

It does not matter what it logical or what is common sense, new sellers need to know the pitfalls. By all means charge everything as part of the p and p cost, but let us at least warn new sellers that they risk their account in doing so. As there is no real fee saving anymore, it seems daft to risk it. So basically to save lets say a 15p listing fee, they risk their entire account and the ability to make money on unwanted items for many years to come- hardly moneysaving.

techspec

Wings_of_Ambition wrote: »

I won an auction about 6 months ago - paid £15 postage. Item arrived and seller had paid £3. I opened an eBay case, said I wanted £10 back, allowing him £2 for the packaging. He said I made a lot of assumptions and offered £8. I declined, said I wanted £10. He paid. I think that was fair.

Don't let people rip you off. Only use feedback as a weapon once you've at least asked for a refund and they're being difficult. To all those saying that you agreed to pay the price when you bought it, well, you also agreed to receive it by courier. Plus, P&P is exactly that - Postage & Packing. An envelope and a 69p stamp, even with 10% added for fees, doesn't come to £6, so buyer is right to take issue with this. I'm also a seller - I charge what the postage costs, plus 10%. Never had any complaints.

An MSE board guide advocating extorsion?

You do realise, MSE stands for Money Saving Expert & not Money Scamming Expert?

If you'd tried it on with me you would have got a warning from Ebay about your future conduct.

Strapped

techspec wrote: »

But your looking at it purely from an Ebay perspective (not like u ) - and DSR's and Ebay account status.

People like me and Strapped are looking it from a decent, common sense and perspective sort of a view - where people have REAL problems - and Ebay is not God.

I think Strapped summed it up in just three words, for these sad pathetic people after something for nothing - GET A LIFE!!!

It wasn't me

But I do agree with the sentiment. As a business, my P&P stars are 5.0 because everything is "free" postage now. But I understand private sellers continuing to load the P&P costs when using free listing days. Which keeps the overall cost to the buyer lower. I am only irritated if they are a business posing as a private seller lol.

shirlls

I'm a private seller, just selling unwanted items when having a clearout.
I've had low stars for slightly overcharging on postage so now whenever I post an item I instantly send a refund if the postage is less than I quoted, I've only once been thanked for this. Thus, I don't expect to be overcharged for postage as a buyer.

Incidentally, I've just purchased an item for which I paid £2.99 postage. When it arrived it had a 2nd class large stamp on it. When I checked on the Royal Mail website this cost 69p.

I've messaged the seller saying I think I've been overcharged for postage.

Stoke

I'm very surprised at the general reaction of this thread. Postage charges are expected to be fair. The postage cost + the jiffy bag + effort/fuel. I can bet a few quid that it doesn't go over £2.

I would happily leave neg feedback for that.

marie-20

TBH I find some of the replies on here that are from sellers (and IMO relatively big 'small' businesses IYKWIM) quite astounding but I can not believe that most of you would actually treat your buyers with such disdain.

Whilst I believe that the buyer should contact the seller just to say basically 'Hi there, I have received my order - thank you. I just wanted to double check the postage as I paid £6 but the cost was a standard 2nd class large letter costing 69p - is this correct' or something similar prior to leaving a neg I believe that a postage mark up of 750% (approx) is ridiculous and shouldn't be left at that - I don't think I would neg though but I would wait for the sellers response. If there was no response or a really nasty and disdainful one then I'd consider a neg otherwise the worst would be a neutral with low stars for P&P.

I understand the argument that the buyer agreed to the price prior to the sale and I would generally agree but £5.31 overcharge is way too much on a postage charge of £6.

I also generally agree that in the end if the buyer purchased the item at the lowest cost inc P&P then they should be happy but since eBay changed the FVF structure this agrument is now pointless as the seller still pays the same amount of FVF's regardless of the item/P&P cost so why not just load the 'P&P' into the start price like most sellers do instead of annoying the buyer by showing such an overcharge?

The only sellers that 'could' get away with this kind of practice is the ones with a RM account as the 'stamps'/labels do not show a cost on them and therefore the buyer may well not be aware of the cost to the seller.

I, as a buyer, take into account the full purchase amount and would rarely question the postage element but at that overcharge percentage I may do. I would accept an overcharge of around £5 it the postage cost was ridiculously high, i.e. I am currently bidding on an item that has a courier cost of £49 so if the seller overcharged by £5.00 you wouldn't really 'notice' as it's around 10% of the P&P charged.

I think that any seller overcharging more than double the postage cost or £2 (which ever is lowest) is pushing it for the average buyer.

In this day and age buyers like to feel like they have got a bargain and showing that they haven't by overcharging on the P&P is not going to work for long. As a business seller there shouldn't be any need to as the listing fees are negligible to go from £5 to £10 for example and as a private seller why not just wait for a FLW (which happens ALL the time) and start the listing at a higher price and just charge the actual postage cost (or slightly less) and build it into the start price? That way the buyer feels like they have received a bargain and you even made a 'loss' on the postage (in their eyes) which encourages the bargain belief and improves the chance of higher feedback etc and you got the price that you wanted and then stops these stupid, pointless arguments, negs and at the end of the day the risk of loosing your eBay account for too many low stars.

gholmes724

Personally the most damning feedback I ever give is 'transaction completed'

King_Nothing

I've just had an ebay item delivered, paid £6 for delivery, but shock horror, the stamp only says £3, I'm outraged!!! Ohhh wait, no I'm not because I'm not a tight ****, I saw it was £6 postage before I agreed to buy it, if I didn't agree with the costs beforehand; I wouldn't have bought it, simple as. It's not some sort of trick where you can't see the costs before you buy it, they're written down clear as day.

People like some of those in here are the reason whenever I sell anything "buy it now" I load the postage cost onto the item, and state free postage, so that the !!!!!! can't complain about it.