Wording this neg?

ivavoucher

Before giving negative feedback I would want to know:

How far the sender lives from the post office.
What car the sender has and how many miles per gallon. (it costs me nearly a fiver to drive to my post office)
Did they visit the post office or did they send a member of staff and if staff what hourly rate they are on.

Or I might just think, I paid a total of £xx and was happy to pay that and I got my item in a timely manner.

Good seller? in a perfect world they could have charged more for the item and less postage. but a neg under these circumstances seems very harsh.

soolin

ivavoucher wrote: »

Before giving negative feedback I would want to know:

How far the sender lives from the post office.
What car the sender has and how many miles per gallon. (it costs me nearly a fiver to drive to my post office)
Did they visit the post office or did they send a member of staff and if staff what hourly rate they are on.

Or I might just think, I paid a total of £xx and was happy to pay that and I got my item in a timely manner.

Good seller? in a perfect world they could have charged more for the item and less postage. but a neg under these circumstances seems very harsh.

Really, that's all the business of the buyer is it! It has never occurred to me that I need to only buy from sellers who live next door to a PO and who don't expect me to pay all their living costs.

I suspect that a seller who is blatantly loading their postage costs like this is not destined to last long on eBay as l would think that any stars or feedback left by the OP will be immaterial as enough other buyers will be hammering their stars by now.

I really thought most sellers had worked out the system by now and had realised how much damage a single low star can do.

kronenbourg

ivavoucher wrote: »

Before giving negative feedback I would want to know:

How far the sender lives from the post office.
What car the sender has and how many miles per gallon. (it costs me nearly a fiver to drive to my post office)

.

what do you drive a Hummer :rotfl:

mrcol1000

Postage charge was clearly listed. If you thought £6 was too high for item that would most likely be sent as a small packet or large letter then you should have brought elsewhere. You say the total cost was reasonable so if the seller had put the total price as the actual price and free delivery you would have been happy with this? It is quite obvious that the buyer is charging higher postage and a lower price at a misguided attempt to save on final fees. They are obviously oblivious to the fact the final fee is charged on the total price.

You choose to buy this item at the price. The postage charge is irrelevant. I really don't have time for people who seem to know how much it costs to post an item and think you should charge this. I offer "free" postage and load the actual price with postage charges most of the time to get around this. I never even used to charge that much for postage anyway. Maybe 30p or 40p on the stamp price for new quality packaging.

By all means leave a low star for postage charges but negative feedback should be given when there is a problem with the item or service NOT about something you knew full well before purchasing. The postage charge was made clear and you choose to purchase knowing this. You can not now leave a negative. If I was the seller I would be reporting you to Ebay for doing that and get the negative removed.

Okydoky25

I would expect proof of delivery if charging for courier service. Personally and I know I will get jumped on for this but I would be asking for that proof of delivery and letting the seller sweat for a bit!

Twisted_Cherry

Did you see the P&P cost when you bid / purchased the item?

If so then I cannot see why you are moaning about it, regardless of cost. You agreed to the P&P, if you considered it high, you should have queried it before you bid / purchased the item.

anotheruser

I wish all you guys would buy my items.
If I could say an item is costing £6 to post but it costs less than £1 all in then I'd sell everything I had to you guys!

Message the seller and ask why the value is £6 when it was a 2nd class stamp.
Alternatively if you don't really care for the seller, say it never arrived and get the whole lot back. Dishonest yes but hey, the seller was for charging £6!
Two wrongs don't make a right, but this is moneysavingexpert right?

pinkshoes

Why not just contact the seller:

Dear <seller>
I have paid £6 for postage and noticed it only cost you 69p to post, and it was sent 2nd class rather than with a courier. Could I have a refund of £4 please?

If they refuse, then just issue them with 1* for P&P charges.

I don't think a neg is necessary.

bxboards

pinkshoes wrote: »

Why not just contact the seller:

Dear <seller>
I have paid £6 for postage and noticed it only cost you 69p to post, and it was sent 2nd class rather than with a courier. Could I have a refund of £4 please?

If they refuse, then just issue them with 1* for P&P charges.

I don't think a neg is necessary.

I would reply with.

'Dear Buyer

Sorry you were not happy with the delivery charge, which was clearly displayed at the time of your bid.

You are welcome to return the item for a full refund. However as the delivery charge in the listing was clearly stated - and you agreed to this when placing your bid - no delivery charge refund will be issued

Please advise if you wish to return the item and I will issue a full refund on item return'.

If anyone tried to demand money back from me, I would on principle just tell them to send it back.

The effort people put into threads for this sort of pittance amazes me - it's barely worth anyone's time, for what £4? Some people are either desperate, or have no pride in themselves.

soolin

Regardless of what is a high overcharge and what people find acceptable I am surprised that sellers don't realise how simple it is to get selling restrictions. By all means charge what you like and we can all post on here and congratulate each other that we get our buyers to pay all our car running costs, shoe leather , shopping trips etc and be content that we know our 'rights' as we sit back and wave our selling accounts good bye.

3 low stars (1 or 2*) in any category for a small seller will almost certainly mean restriction or suspension. Can we please be aware of how real that limit is, and with many buyers happy to,leave low stars for frivolous reasons we really don't want to be pushing other buyers into leaving more.

https://forums.moneysavingexpert.com/discussion/4260911