Mis-selling of diesel cars

motorguy

scooterb wrote: »

DPF removal is illegal, and now is checked for at MOT, anyone who has removed there DPF now has another big bill coming up as of feb 2014.

*sigh*

Its not illegal - its not a crime.

For MOT they will check for the presence of the DPF box on the car. Thats all they can do.

"removing a dpf" generally involves taking it off the car, cutting a hole in the top of it, removing the guts of it, welding a plate back on and refitting it. Totally undetectable by looking at it on the car.

motorguy

scooterb wrote: »

So we have had the Mis-selling of ppi, do you think you would have a case for mis-selling of a car?

I would like to get other peoples views on buying a diesel car when you only drive short journeys.

I got the Mrs a mazda5 diesel as the mpg was good, unfortunately her driving is mostly in the town and as I have found out there is a thing called a DPF on the car and if you only do short town runs this will cost you a small fortune.

I wont go into all the faults I have had with this or the money it's cost me but after reading on the net it seems like a lot of other people have had the same mis-selling of there cars.

When I bought my car one of the main selling points that was pushed to me by the dealer was how good it was on fuel and how much MPG it would get, there was no mention of the DPF and how
if I wanted to not brake it I would need to drive up the motorway for about 40 mins above 60.

If anyone else has had the same issue please feel make a post and post your views

Thanks

Ah, good old blame culture britain! Its always someone elses fault isnt it?

You went in and asked for a diesel car, and the salesman sold you what you wanted.

Most people blindly want a diesel car when moreoften a petrol would suit their needs better, BUT people dont want to hear that, so they'll go and buy a diesel elsewhere rather than listen to sense and buy a petrol

force_ten

cant really see how you claim the car was mis-sold

yes the diesel particle filter is a problem for people that only use their car around town to the shops and taking the kids to school, doing this will block your filter and you will end up with a very big bill

the salesman pointed out to you what he thought were good selling points like high miles per gallon and low tax but he hardly mis-sold the car

if you didnt do your home work and look at the car you were buying then that is hardly the salesman fault

Retrogamer

I heard on the grapevine that VOSA are keen to see garages checking vehicle ECU's for remaps, or DPF tampering at MOT time. 10 years tops i hearf, and it's already in use in Germany.

scooterb

gilbert_and_sullivan wrote: »

Doesn't matter how to where you drive them they can still fill the sump with fuel, its a design with faults, end of.

You don't hear of Toyota/Honda/Kia/Hyundai/PSAgroups DPF's failing prematurely or the sumps filling with fuel due to failed regens, so hardly a case of misselling of Diesels, more a case of poor customer care when a maker fails to stand by their product.

Answer, vote with feet and wallet.

Plenty of other, often German makes proving none too reliable but no shortage of punters queueing up to throw more money at them for another new wheeled badge.

Good point here, never heard of a Toyota/honda/kia with this kind of fault, I should maybe look at this as a not fit for purpose instead of a mis-selling.

Thanks

motorguy

scooterb wrote: »

I understand that dealers wont tell you about things like tyres brakes etc, but if you go in and say "Hi I am looking for a car for the Mrs, she does the school run and goes to the shops alot" surely the sales man should say "oh you want this 1.4 petrol" not "this nice 2.0TDi sport will get you excellent MPG and lower tax and cost less to run"

I should of done my homework more I know this now and trust me I have done for me new car, I just think dealers should have staff selling products that fit the customers requirements, and not just selling what they can make more money on.

The salesman will be getting commission based on selling a "unit" not necessarily on selling a more expensive diesel over a petrol.

I would say if you were being honest, you went in looking for a diesel car. Extremely few people go in totally open to the fuel type.

Ultrasonic

scooterb wrote: »

DPF removal is illegal, and now is checked for at MOT, anyone who has removed there DPF now has another big bill coming up as of feb 2014.

I know about the change in the MOT rules, the point I was making was that DPFs aren't added to cars to improve mpg, they have the opposite effect.

But to be clear, I was not suggesting that you should remove the DPF from your wife's car.

scooterb

motorguy wrote: »

Ah, good old blame culture britain! Its always someone elses fault isnt it?

You went in and asked for a diesel car, and the salesman sold you what you wanted.

Most people blindly want a diesel car when moreoften a petrol would suit their needs better, BUT people dont want to hear that, so they'll go and buy a diesel elsewhere rather than listen to sense and buy a petrol

I didnt ask for a diesel I asked for a good car for the mrs to do the school run with room for the kids and the guy advised me a Mazda 5 diesel as it had good MPG and would be cheaper to run

bigjl

Try JLM dpf cleaner fluid. About £15/20 for a small bottle.

My Jag has been getting used a lot in traffic so few long runs.

Dpf light has been coming on so had to take it for a run every 250/280 miles.

Used JLM and it went 980miles. Though 80 of that was stuck in traffic from hell during the tube strike last week.

Dpfs are a pain. And Mazdas dpfs have a very iffy reputation.

But no i don't think you have a claim.

And you don't need to go that far my dpf light will reset at almost the exact same place when i clear it out. That run is about 25miles. Do it on my way home late at night and go past my house in a loop. Adds about 30mins to journey home.

Annoying but many in same boat.

Mine was much better before a faulty sensor meant i had to have a forced regen done by the dealer.

DUTR

scooterb wrote: »

I didnt ask for a diesel I asked for a good car for the mrs to do the school run with room for the kids and the guy advised me a Mazda 5 diesel as it had good MPG and would be cheaper to run

Cheaper to run than what?
As others have pointed out, you have to do your own homework as it is you that is paying for the vehicle.
You do have a good car, MPG is dependant upon driving style and conditions , diesels will give more mpg than the equivalent petrol engine size (but not power) .
It would also depend on what the dealership had in to offer you at the time.
At anytime until you placed the deposit, you could have gone away to have a think about it and ask questions before making a commitment.