Mis-selling of diesel cars

scooterb

So we have had the Mis-selling of ppi, do you think you would have a case for mis-selling of a car?

I would like to get other peoples views on buying a diesel car when you only drive short journeys.

I got the Mrs a mazda5 diesel as the mpg was good, unfortunately her driving is mostly in the town and as I have found out there is a thing called a DPF on the car and if you only do short town runs this will cost you a small fortune.

I wont go into all the faults I have had with this or the money it's cost me but after reading on the net it seems like a lot of other people have had the same mis-selling of there cars.

When I bought my car one of the main selling points that was pushed to me by the dealer was how good it was on fuel and how much MPG it would get, there was no mention of the DPF and how
if I wanted to not brake it I would need to drive up the motorway for about 40 mins above 60.

If anyone else has had the same issue please feel make a post and post your views

Thanks

greatgimpo

Anybody told you about the DMF too?

scooterb

No please dont

Retrogamer

greatgimpo wrote: »

Anybody told you about the DMF too?

A lot of petrols use these as well these days so it's not always a diesel specific issue.

scooterb

I think the dealer should at least tell you about them instead of trying to sell you something that's no good for you.

Ultrasonic

scooterb wrote: »

If anyone else has had the same issue please feel make a post and post your views.

I haven't had this problem but I do have some sympathy with your point of view. As to whether there is any realistic chance of widespread mis-selling refunds, who knows. If you'd asked, I doubt many people would have predicted the bank payouts.

forgotmyname

They just mention the MPG and the TAX. Buyers tend not to listen to anything beyond that.

Count the number of posts where people are willing to spend £10k on a car because the tax if £100 less and does 5mpg more than their current car.

Without the DPF the car wont be so cheap to run.

Does a dealer tell you driving the car hard will wear the brakes and tyres out faster?

Same thing? You need to do your homework on what car your buying and any potential pitfalls. The samesman isnt going to point them out.

gilbert_and_sullivan

Doesn't matter how to where you drive them they can still fill the sump with fuel, its a design with faults, end of.

You don't hear of Toyota/Honda/Kia/Hyundai/PSAgroups DPF's failing prematurely or the sumps filling with fuel due to failed regens, so hardly a case of misselling of Diesels, more a case of poor customer care when a maker fails to stand by their product.

Answer, vote with feet and wallet.

Plenty of other, often German makes proving none too reliable but no shortage of punters queueing up to throw more money at them for another new wheeled badge.

Ultrasonic

forgotmyname wrote: »

Without the DPF the car wont be so cheap to run.

Plenty of people who have removed their DPFs would disagree... But it is of course the case that diesel cars with the performance that people want couldn't be sold without DPFs, so they are a necessary evil for cars offering the highest mpg figures.

scooterb

I understand that dealers wont tell you about things like tyres brakes etc, but if you go in and say "Hi I am looking for a car for the Mrs, she does the school run and goes to the shops alot" surely the sales man should say "oh you want this 1.4 petrol" not "this nice 2.0TDi sport will get you excellent MPG and lower tax and cost less to run"

I should of done my homework more I know this now and trust me I have done for me new car, I just think dealers should have staff selling products that fit the customers requirements, and not just selling what they can make more money on.

scooterb

Ultrasonic wrote: »

Plenty of people who have removed their DPFs would disagree... But it is of course the case that diesel cars with the performance that people want couldn't be sold without DPFs, so they are a necessary evil for cars offering the highest mpg figures.

DPF removal is illegal, and now is checked for at MOT, anyone who has removed there DPF now has another big bill coming up as of feb 2014.