EE.T-Mob.Orange. Change T&C From 26th March 2014

littlestar1974

Good morning,

I sent the email to OFCOM et al as requested, Random Curve, and have started receiving confirmations from recipients.

I have a quick question: I asked for a PAC code because that was what we were all doing. But I don;t actually need one or want to take my number with me. I already now have a different phone account with Three.

So, if I get a decision in my favour should I just cancel my Orange EE contract and will that start the process to me being compensated and refunded? Or do I actually HAVE to use my PAC and at least get a Pay-as-you-Go SIM to start the process - which seems a bit wasteful?

Thank you.

Savedotmoney

Today is the last day you can send your email to EE to challenge your price increase! Get it done!

I have just updated the website with a new layout and tidied the templates up as well. We have added new forums to the website so you can discuss your claim as well.

http://fightmobileincreases.com

Follow the steps, share it with your friends and family!

ClaretAnt

I was a bit of a latecomer to the T&C terms challenge, and am in the period where CISAS have acknowledged my application and waiting waiting for EE's defence. At the time of my initial email I also sent one saying that pending my objection to T&C's change, I also rejected the price increase, in a brief email using my own words.

Do you think I should send the formal 'template' email rejecting the price increase, and start going through that process in case my T&C case fails (which wouldn't surprise me as I did it in a bit of a rush, and it's possible I may not fully have taken into account changes in how EE have been responding)?

silverspoon77

I've submitted a complaint email to EE claiming material detriment and they have now suggested that I contact CISAS.

I notice that despite having received the letter from EE a couple of months ago there has still not been a price rise applied on my monthly bill. I presumed that this would have taken place by now, given that it hasn't I am therefore unable to take forward a case with CISAS which demonstrates that there has been any increase to me account and therefore I am in a limbo situation. Is anyone else in the same position?

GolfBravo

Not happy!

On the 16th had Ms [TEXT DELETED BY FORUM TEAM] appointed as my adjudicator.

Today I get this:

Further to our previous correspondence, we write to advise that the original appointed adjudicator is unable to make a decision in the above matter due to unforeseeable circumstances and therefore a substitute adjudicator has been appointed.

The parties are advised that [TEXT DELETED BY FORUM TEAM] has been appointed as adjudicator and that all of the case papers received have been forwarded for consideration.

:mad::eek::(

I immediately wrote to Cisas asking for a different adjudicator, claiming that I believe that [] could be biased in this particular case.

BallsMan

Savedotmoney wrote: »

Today is the last day you can send your email to EE to challenge your price increase! Get it done!

I have just updated the website with a new layout and tidied the templates up as well. We have added new forums to the website so you can discuss your claim as well.



Follow the steps, share it with your friends and family!

I have an ongoing claim re t&c change waiting for CISAS to appoint adjudicator.

Q Do I start another claim re price rise? or will it mess with my original claim

Samarkand

Well received my decision and i have won on one phone but no compensation. My other phone also with TMobile was rejected as they were apparently different terms.
Both post 2012, winner was feb 2013 & loser was August 2013.
Do i stand a chance on the price rise for my losing phone.
Adjudicator was Richard Stephens

Westwalian

[Removed by Forum Team] appointed as adjudicator...........wish me luck! 50/50 chance according to post #1803
x

RandomCurve

littlestar1974 wrote: »

Good morning,

I sent the email to OFCOM et al as requested, Random Curve, and have started receiving confirmations from recipients.

I have a quick question: I asked for a PAC code because that was what we were all doing. But I don;t actually need one or want to take my number with me. I already now have a different phone account with Three.

So, if I get a decision in my favour should I just cancel my Orange EE contract and will that start the process to me being compensated and refunded? Or do I actually HAVE to use my PAC and at least get a Pay-as-you-Go SIM to start the process - which seems a bit wasteful?

Thank you.

Just contact EE and ask them to close the account in accordance with the CISAS case - best to do this via email as the 150 guys won't have a clue.

RandomCurve

ClaretAnt wrote: »

I was a bit of a latecomer to the T&C terms challenge, and am in the period where CISAS have acknowledged my application and waiting waiting for EE's defence. At the time of my initial email I also sent one saying that pending my objection to T&C's change, I also rejected the price increase, in a brief email using my own words.

Do you think I should send the formal 'template' email rejecting the price increase, and start going through that process in case my T&C case fails (which wouldn't surprise me as I did it in a bit of a rush, and it's possible I may not fully have taken into account changes in how EE have been responding)?

As long as you have rejected it then that is okay.