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ebay removed all the neg and neutral feedback i left over the last year

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Comments

  • chancesare_2
    chancesare_2 Posts: 1,788 Forumite
    OK, I will now ask politely to pick a sentence in this thread where i made a mistake either on grammar or punctuation , and please prove that this mistake made a HUGE difference to the sentence.

    waiting for your reply

    Thanks


    If you are being picky about items, you simply must expect your understanding of the descriptions to be scrutinised when your written word isn't without ambiguity itself.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    OK, I will now ask politely to pick a sentence in this thread where i made a mistake either on grammar or punctuation , and please prove that this mistake made a HUGE difference to the sentence.

    waiting for your reply

    Thanks

    I know this wasn't aimed at me, but the last post I quoted...

    Regardless of how well something is written it's easy to take text in different ways. Like the word huge - I read that as you yelling, whereas the chances are you wrote it to make a point of you not having any mistakes that make a big difference. Add that to any mistakes in grammar, punctuation or spelling and it's easy to end up misunderstanding people and - as this thread shows - can lead to insults, disagreements and arguments.
  • marie-20
    marie-20 Posts: 505 Forumite
    OK, I will now ask politely to pick a sentence in this thread where i made a mistake either on grammar or punctuation , and please prove that this mistake made a HUGE difference to the sentence.

    waiting for your reply

    Thanks

    I didn't say that you specifically had on this thread however I is a capital not a lower case letter. When you use a comma you do not put a space before only after. You also do not require a comma when using but, and so on

    The below is not easy to read due to the grammar:

    Just Sick , if the seller doesn't understand what i'm writing then he's simply an idiot and this must be the nature's problem not mine, I'm married to a british and i communicate with him and his family EASILY never had any problem nor someone said he didn't understand what I'm telling him ,unless as i said IDIOTS

    and because of the above and a few other bits and pieces that you have wrote I stated 'I often find that buyers with English as their 2nd, 3rd, etc language often mis-punctuate which makes their messages harder to read/understand and often come across as being rather rude'

    If I had time I would post a list of sentences which mean different things when the punctuation is incorrect but I have to run now to pick the kids up.
  • 30% is a lot.

    I know, I wasn't saying you did that or anything, just that buyers could potentially get away with a lot.

    I agree to a point about removing the feedback. I think there should be a warning first so buyers can see the problem and try and resolve it. They do need to make sure that bad buyers don't get away with leaving large amounts of bad feedback though, but at least you can appeal the decision.



    Ok, going on the whole English thing - the lack of full stops and a block of text does make this harder to understand lol.

    Anyway, other commitments are no excuse. If that's the case you're maybe buying more than you can handle. Either way that is not the sellers problem so it's unfair to neg them because you have other commitments. They don't know that.

    The feedback system is there for a reason. To show who you can trust to buy from. However, there are times when mistakes are made and corrected or the outcome is that you have a refund and the seller has the item back so you're no worse off.

    Some sellers deserve a negative for the transactions and buyers should be warned. For others, it's just one of them things and there's no real need to give a negative (especially if others have already left negatives). It's just a case of deciding whether it really was that big of a deal and whether buyers really need to be warned or whether it's one to just forget about.

    It's easy to find faults in things and leave negative feedback, but each time you do it is affecting someones business. Not every transaction will go perfectly but that doesn't mean it's that bad.

    I'm sorry but i don't know why i feel that you are being too ideal here !

    OK, if in all what i said before but you are still asking me to not give sellers a negative feedback, can i know, in your opinion, in which case do you feel that a seller deserve a negative feedback ??!
  • I know this wasn't aimed at me, but the last post I quoted...

    Regardless of how well something is written it's easy to take text in different ways. Like the word huge - I read that as you yelling, whereas the chances are you wrote it to make a point of you not having any mistakes that make a big difference. Add that to any mistakes in grammar, punctuation or spelling and it's easy to end up misunderstanding people and - as this thread shows - can lead to insults, disagreements and arguments.

    I agree, and this is one of the reasons why i hate the keyboard communication, the voice tone is important when speaking but at least for me, witing a word using capital letters is meant to highlight it while many others use capital letter as a yelling manner
  • marie-20 wrote: »
    I didn't say that you specifically had on this thread however I is a capital not a lower case letter. When you use a comma you do not put a space before only after. You also do not require a comma when using but, and so on

    The below is not easy to read due to the grammar:

    Just Sick , if the seller doesn't understand what i'm writing then he's simply an idiot and this must be the nature's problem not mine, I'm married to a british and i communicate with him and his family EASILY never had any problem nor someone said he didn't understand what I'm telling him ,unless as i said IDIOTS

    and because of the above and a few other bits and pieces that you have wrote I stated 'I often find that buyers with English as their 2nd, 3rd, etc language often mis-punctuate which makes their messages harder to read/understand and often come across as being rather rude'

    If I had time I would post a list of sentences which mean different things when the punctuation is incorrect but I have to run now to pick the kids up.

    You have now mentioned lower and uppercase letters, punctuation...etc but where is the HUGE difference that these mistakes has done to the sentence ?
  • chancesare_2
    chancesare_2 Posts: 1,788 Forumite
    You have now mentioned lower and uppercase letters, punctuation...etc but where is the HUGE difference that these mistakes has done to the sentence ?

    :wall: sometimes it is lost in translation.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    I'm sorry but i don't know why i feel that you are being too ideal here !

    OK, if in all what i said before but you are still asking me to not give sellers a negative feedback, can i know, in your opinion, in which case do you feel that a seller deserve a negative feedback ??!

    Ok, let's put it this way. You had all your negative feedback removed. Why? You have given a high percentage of negatives to sellers. No one else on this thread has anywhere near the amount of negatives you do.

    You claim you try and resolve things with the seller, give them chance to reply and so on.

    Based on that it suggests that you are giving negative feedback to sellers who, granted, may not be perfect but possibly have not done anything bad enough to deserve a negative.

    You may wait until cases are closed, you have a refund or whatever but you are still giving them negatives regardless of the outcome.

    That over many transactions has caused a large amount of negatives and flagged you up on the ebay system, causing ebay to react and remove the feedback.

    So all I'm saying is think before you leave feedback. Was it a simple mistake that was resolved by the seller? If so leave positive. Was it a simple mistake that ebay resolved? Maybe don't bother leaving feedback. Was it a horrible experience with a nasty seller who refused to help and constantly caused problems or left you out of pocket? Leave negative.

    People make mistakes. Some things are out of the sellers control (such as an item being lost in the post). Some sellers are better than others. That's just how it is. Sometimes things do not go as smoothly as you'd hope. That does not mean that you need to give a negative.

    To give an example, an item doesn't come and you get a refund. You leave negative because you don't have the item you paid for. I'd look at that and think it got lost in post, you were refunded, not the sellers fault and I'd still buy from them. So that's one negative that makes no difference to a buyer but adds to your neg count.

    A second example, you buy a new electrical item and it comes used with wires sticking out everywhere, clearly very dangerous. You message the seller and they're abusive and threatening. You have to escalate the case to ebay and send the item back at your cost. Perhaps one that's rather big/heavy.

    You leave factual feedback stating this experience. Buyers need to warned about a seller like that. It's not the way sellers should act. That feedback something I'd pay attention to. Depending on other feedback depends on how much a buyer will pay attention to it, but at the very least I wouldn't buy anything big/expensive off the seller.

    If you have many negatives for situations like the first example then they could be avoided (or at least some could).

    If someone has 200 feedback, for example, and has given no negative feedback then them giving a neg for the first example wouldn't matter. Might be ignored by buyers but it wouldn't affect their account. However, for you it does affect your account so you need to think whether it's really worth giving a neg.
  • Flyonthewall
    Flyonthewall Posts: 4,431 Forumite
    Ninth Anniversary 1,000 Posts
    I agree, and this is one of the reasons why i hate the keyboard communication, the voice tone is important when speaking but at least for me, witing a word using capital letters is meant to highlight it while many others use capital letter as a yelling manner

    To highlight something the better option is to use bold and/or underlined text rather than capitals. Otherwise if you want to highlight something and yell in the same comment it's just confusing.
  • gik
    gik Posts: 1,130 Forumite
    OP, your version of English is at times hard to understand. That's a fact...whatever you think.
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