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Steps to take if you have been ripped-off by a copy-cat government website

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  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    You going to continue pumping out the same old rubbish, or are you actually going to start helping people in this thread, as I believe that was possibly your intention when you started it.

    Hello Rogue

    Categorically I would say 80% of misleading copycat ads have disappeared in the last 6 months. Their hard-earned Google page ranks has been demoted as well.

    Those rogue operators must now be weeping seeing their ads and websites removed from search results. I see that a "big help" towards consumers. Do you?:)

    Cheers
  • hpuse wrote: »
    Hello Rogue

    Categorically I would say 80% of misleading copycat ads have disappeared in the last 6 months. Their hard-earned Google page ranks has been demoted as well.

    Those rogue operators must now be weeping seeing their ads and websites removed from search results. I see that a "big help" towards consumers. Do you?:)

    Cheers

    Again, when are you going to start helping people in this thread that are actually seeking advice regarding letters/emails and phone calls they are receiving from these companies?

    Was that not the intention of this thread when you started it?

    PS - I dont believe for one moment you had any involvement with the Governments/Googles actions involving these companies.
  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker

    PS - I dont believe for one moment you had any involvement with the Governments/Googles actions involving these companies.

    Results and outcome matter.
    It helps the consumer from clicking a rogue website far better than fighting to recover money paid!.
  • Pollycat
    Pollycat Posts: 35,791 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    You going to continue pumping out the same old rubbish, or are you actually going to start helping people in this thread, as I believe that was possibly your intention when you started it.
    Again, when are you going to start helping people in this thread that are actually seeking advice regarding letters/emails and phone calls they are receiving from these companies?
    Hpuse
    Are you deliberately ignoring this question posed by powerful_Rogue?

    Do you have any intention at all to give real, helpful advice to people who are getting legal action letters?

    Do you even have any useful advice for them?
  • hpuse
    hpuse Posts: 1,161 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Pollycat wrote: »
    Hpuse
    Are you deliberately ignoring this question posed by powerful_Rogue?

    Do you have any intention at all to give real, helpful advice to people who are getting legal action letters?

    Do you even have any useful advice for them?


    "Legal action letters" , you are so mindful Pollycat.
    :rotfl:May I suggest, re-direct the question to a legal thread in MSE :A
  • Pollycat
    Pollycat Posts: 35,791 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    edited 16 January 2015 at 4:18PM
    hpuse wrote: »
    It helps the consumer from clicking a rogue website far better than fighting to recover money paid!.

    So you don't think the people who have already paid money to 'rogue websites' and want to recover their money deserve help at all?
    hpuse wrote: »
    "Legal action letters" , you are so mindful Pollycat.
    :rotfl:May I suggest, re-direct the question to a legal thread in MSE :A

    I guess your answer to powerful_Rogue's question is that "no, you are not going to start helping people with real advice".

    I expected nothing more from you.

    At least the people who found your thread in the mistaken belief it would give them help know now that you are useless as a source of help.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Congratulations - you had the 2000th post in this thread! (1 day after the thread's anniversary). :D

    This is the 2000th reply. ;)
  • Mar2505
    Mar2505 Posts: 19 Forumite
    edited 17 January 2015 at 5:50PM
    If anyone can help me I just received this Good Evening Mr

    It was decided based on a 4 to 1 vote in today's committee meeting that the only enforcement method of securing the £139.10 fee still due on your account is to issue Court Proceedings against you should the 14 day payment window expire without us receiving the funds from you.

    Once the window has expired I have been instructed by the committee to open a UK Services & Support Ltd vs Mr Me Court case where by we shall be claiming the £139.10 fee, reimbursement of the £25.00 Court Case fee and interest at the rate of 8.0% per annum as permitted by the Courts & Tribunal Service of England.

    Details of the Court Case Number, what documentation you need to file with the court and the hearing date where by a Judge will determine which party is legally in the wrong will be sent to you directly by the Courts in the post. With that being said I shall email you with the details of the case so that you have the maximum amount of time to seek advice, prepare a Defense or complete the admission form admitting that the £139.10 is due.

    A draft of our Claim has been sent in the post to you. It would be appreciated if you would reply using the FREE-POST envelope that we have included for you as we are still keen to resolve this matter without the assistance of the Courts if at all possible.

    Please accept this email as part of our "Pre-Action Conduct" (whats this?) required by the Ministry of Justice before a Claimant can issue proceedings against a Defendant. We consider that the emails, text messages and phone calls made to you along with these Pre-Action Conduct emails sent over the last seven days as providing you with more than enough time and notice to clear the balance of your account.

    Our company policy on settling matters that have come to this point are as follows...

    Settling Before Court Case has Been Opened - If you pay us the £139.10 before the 14 day period expires you will ONLY need to pay the £139.10 fee. You will not need to pay the £25 fee incurred for opening the case nor will we charge you the 8% interest that the Courts permit on monies that are overdue. Pay NOW via any of seven payment methods:

    Settling After Court Case has Been Opened - As opening the Court Case incurs a fee of £25.00 from that point on we will be claiming for at least £139.10 + £25.00 to cover our costs. The benefit of settling before Trial is that if full payment is received we can apply to the court to "Strike Out" our claim. This means the claim will be removed from the Court Registrar and because no Court Judgement (CCJ in England) has been entered by a District Judge it will not affect your credit score. Settling at this stage will cost you more as we require full reimbursement for the Court fee's incurred to date on this claim.

    Court Judgement Secured (CCJ) - If this matter continues all the way to Trial we will be requesting Judgement for the full £139.10 plus interest at 8% per year plus full reimbursement of the Court fee's incurred to date (by this stage there will be more Court fee's then the initial £25 incurred to open the case, as there is a fee for filling an Allocation Questionnaire and payment towards the Trial itself) as well as requesting payment to be made immediately. If a Court Judgement is registered against you it will appear on your Credit Report and may affect your ability to secure credit.

    If you are still not interested in settling this matter then you do not need to take any action at this stage and it would be highly recommended to secure free advice from the Cheltenham Citizens Advice Bureau (here>>) or contact your solicitors for professional advice on your consumer rights and responsibilities.


    If you would like to settle your account before irreversible additional fee's are added to your account tomorrow then you can pay us by any of the following seven payment methods

    Kind Regards

    Charles Mercer
    British Passport Services
    Collections Department
    Tel: 0161 663 0072
    Fax: 0203 0120 254
    E-mail: complaints@britishpassportservices.org.uk
    Web: http://www.BritishPassportServices.co.uk
  • esmerellda
    esmerellda Posts: 2,237 Forumite
    Has anyone received a county court claim (N1) form from this passport company ?
    LegalBeagles
  • Mar2505
    Mar2505 Posts: 19 Forumite
    i have also received the same email (same as above email from
    anna1974) today saying that after a 4-1 vote court proceeding will go ahead if not paid by 14 days bla bla. Should I be worried or is this just scare tactics. I generally signed up to their website thinking it was the genuine passport office not realising until they asked for payment. Then they said "the work has already bee done". What work?? I cancelled the appt. but still have to pay. I think not. Should I get legal advise???

    Have they got in touch since? Could you tell me what happened as I received the same thing today. Thanks
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