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:about blank

hostertlady
hostertlady Posts: 877 Forumite
Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
in Techie Stuff
this is driving me mad.. since the last update, whenever I click on internet explorer I get a blank page and all my previous history tab things arnt there anymore..
I am using google...
it used to come up on google straight away, but now it says :about blank and the page is blank so I type Google in..


I have been to internet options>and typed google in the homepage>apply..
but it doesn't seem to work..
anyone else having this problem?
thank you in advance
«13456

Comments

  • ballyblack
    ballyblack Posts: 5,172 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 1 January 2014 at 2:35PM
    http://uk.answers.yahoo.com/question/index?qid=20080716064628AAbWZDq


    .
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    ballyblack wrote: »
    http://uk.answers.yahoo.com/question/index?qid=20080716064628AAbWZDq


    .

    thanks for that, but I did come across that when I typed the same question into google.. that one is 6 years old, I was hoping for something more current..
    a lot of what that thread says, I don't really understand to be honest....
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Post me a DDS log - should take 2-3 minutes.

    Download DDS from the link below and save it to your desktop:

    Link

    After you've downloaded it and saved it to your desktop:
    • Double click DDS to run it.
    • Click Start
    • When it's finished, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    Save both reports to your desktop.

    Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    waddler_8 wrote: »
    Post me a DDS log - should take 2-3 minutes.

    Download DDS from the link below and save it to your desktop:

    Link

    After you've downloaded it and saved it to your desktop:
    • Double click DDS to run it.
    • Click Start
    • When it's finished, DDS will open two logs:
    1. DDS.txt
    2. Attach.txt
    Save both reports to your desktop.

    Copy & paste the contents of just DDS.txt for now and post it here (you may need to split the log over separate posts)



    hi there,
    can I just ask what dds is first ?
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Safe as houses and waddler_8 is brilliant at helping other members.

    DDS is a program that will scan your computer and create logs that can be used to display various startup, configuration, and file information from your computer. This program is used in our security forum to provide a detailed overview of what programs are automatically starting when you start Windows. The program will also display information about the computer that will allow us to quickly ascertain whether or not malware may be running on your computer.

    http://www.bleepingcomputer.com/download/dds/
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    dogmaryxx wrote: »
    Safe as houses and waddler_8 is brilliant at helping other members.

    DDS is a program that will scan your computer and create logs that can be used to display various startup, configuration, and file information from your computer. This program is used in our security forum to provide a detailed overview of what programs are automatically starting when you start Windows. The program will also display information about the computer that will allow us to quickly ascertain whether or not malware may be running on your computer.

    http://www.bleepingcomputer.com/download/dds/



    aww thank you... off I go to crack on with it then x
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 11.0.9600.16428
    Run by karen at 18:22:58 on 2014-01-02
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.1791.540 [GMT 0:00]
    .
    AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
    AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
    SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
    SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    c:\Program Files\Microsoft Security Client\MsMpEng.exe
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Program Files\AVAST Software\Avast\AvastSvc.exe
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskhost.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Windows\SysWOW64\ezSharedSvcHost.exe
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
    C:\Program Files (x86)\PDF Complete\pdfsvc.exe
    C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\Tor\tor.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\System32\WUDFHost.exe
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Microsoft Security Client\msseces.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
    C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    C:\Program Files\AVAST Software\Avast\AvastUI.exe
    c:\Program Files\Microsoft Security Client\NisSrv.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Windows\System32\svchost.exe -k LocalServicePeerNet
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\system32\wuauclt.exe
    C:\Windows\system32\svchost.exe -k SDRSVC
    c:\Program Files\Microsoft Security Client\MpCmdRun.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Windows\System32\MsSpellCheckingFacility.exe
    C:\Program Files\Windows NT\Accessories\wordpad.exe
    C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.co.uk/
    uURLSearchHooks: UrlSearchHook Class: {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    uURLSearchHooks: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - C:\Program Files (x86)\FreeOnlineRadioPlayerRecorder\tbFree.dll
    uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
    uURLSearchHooks: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
    mURLSearchHooks: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - C:\Program Files (x86)\FreeOnlineRadioPlayerRecorder\tbFree.dll
    mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
    mURLSearchHooks: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
    mWinlogon: Userinit = userinit.exe,
    BHO: Bubble Dock SurfMatch: {23AF19F7-1D5B-442c-B14C-3D1081953C94} -
    BHO: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    BHO: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
    BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    BHO: DVDVideoSoft WebPageAdjuster Class: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll
    BHO: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - C:\Program Files (x86)\FreeOnlineRadioPlayerRecorder\tbFree.dll
    TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: FreeOnlineRadioPlayerRecorder Toolbar: {F999A48B-1950-4D81-9971-79018F807B4B} - C:\Program Files (x86)\FreeOnlineRadioPlayerRecorder\tbFree.dll
    TB: uTorrentControl_v2 Toolbar: {7473B6BD-4691-4744-A82B-7854EB3D70B6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
    TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
    TB: FreeOnlineRadioPlayerRecorder Toolbar: {f999a48b-1950-4d81-9971-79018f807b4b} - C:\Program Files (x86)\FreeOnlineRadioPlayerRecorder\tbFree.dll
    TB: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
    TB: uTorrentControl_v2 Toolbar: {7473b6bd-4691-4744-a82b-7854eb3d70b6} - C:\Program Files (x86)\uTorrentControl_v2\prxtbuTor.dll
    TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
    uRun: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
    uRun: [DriverMax] <no file>
    mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
    dRunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
    StartupFolder: C:\Users\karen\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-Explorer: EnableShellExecuteHooks = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: HideFastUserSwitching = dword:0
    IE: &ieSpell Options - C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM
    IE: Check &Spelling - C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM
    IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
    IE: Free YouTube Download - C:\Program Files (x86)\Common Files\DVDVideoSoft\plugins\freeytvdownloader.htm
    IE: Lookup on Merriam Webster - C:\Program Files (x86)\ieSpell\Merriam Webster.HTM
    IE: Lookup on Wikipedia - C:\Program Files (x86)\ieSpell\wikipedia.HTM
    IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
    IE: {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM
    IE: {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
    IE: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns.dll
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_37-windows-i586.cab
    TCP: NameServer = 192.168.1.254
    TCP: Interfaces\{E2C7EDA0-FF4E-4746-9534-CD72905108A0} : DHCPNameServer = 192.168.42.129
    TCP: Interfaces\{E92A17A7-C74B-44BB-91E7-777ECB6EC8DA} : DHCPNameServer = 192.168.1.254
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    SEH: EasyBits ShellExecute Hook - {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    x64-BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
    x64-BHO: DVDVideoSoft WebPageAdjuster Class: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns64.dll
    x64-TB: avast! Online Security: {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
    x64-Run: [FullScreen] C:\BLOCK\CFG\flexbuild\FullScreen\launchFS.cmd
    x64-Run: [MSC] "C:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
    x64-RunOnce: [NCPluginUpdater] "c:\program files (x86)\hewlett-packard\hp health check\activecheck\product_line\NCPluginUpdater.exe" Update
    x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    x64-IE: {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} - C:\Program Files (x86)\Common Files\DVDVideoSoft\bin\IEDownloadMenuAndBtns64.dll
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2014-1-1 65776]
    R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2014-1-1 207904]
    R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
    R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2014-1-1 1034464]
    R1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2014-1-1 422216]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-5-6 202752]
    R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2014-1-1 78648]
    R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2014-1-1 50344]
    R2 ezSharedSvc;Easybits Services for Windows;C:\Windows\System32\ezSharedSvcHost.exe --> C:\Windows\System32\ezSharedSvcHost.exe [?]
    R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 134944]
    R3 aswStm;aswStm;C:\Windows\System32\drivers\aswstm.sys [2014-1-1 79672]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-5-6 346144]
    S2 BrowserProtect;BrowserProtect;C:\ProgramData\BrowserProtect\2.6.1519.190\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe --> C:\ProgramData\BrowserProtect\2.6.1519.190\{c16c1ccb-7046-4e5c-a2f3-533ad2fec8e8}\BrowserProtect.exe [?]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-3-15 183560]
    S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2012-6-25 48488]
    S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-11-2 33736]
    S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2012-12-7 36928]
    S3 PCDSRVC{F36B3A4C-F95654BD-06000000}_0;PCDSRVC{F36B3A4C-F95654BD-06000000}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\PC-Doctor for Windows\pcdsrvc_x64.pkms [2010-1-19 23536]
    S3 RapportIaso;RapportIaso;C:\ProgramData\Trusteer\Rapport\store\exts\RapportMS\baseline\RapportIaso64.sys [2012-12-6 175352]
    S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-5-6 243744]
    S3 RTL8192su;Realtek RTL8192SU Wireless LAN 802.11n USB 2.0 Network Adapter;C:\Windows\System32\drivers\RTL8192su.sys [2011-10-17 664576]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-3 59392]
    .
    =============== Created Last 30 ================
  • hostertlady
    hostertlady Posts: 877 Forumite
    Part of the Furniture 500 Posts Combo Breaker Mortgage-free Glee!
    014-01-02 13:23:38 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{38CA3F70-E162-492F-93D1-AB380B9B4DE5}\offreg.dll
    2014-01-02 13:22:32 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{38CA3F70-E162-492F-93D1-AB380B9B4DE5}\mpengine.dll
    2014-01-01 22:21:00
    d
    w- C:\Users\karen\AppData\Local\SwvUpdater
    2014-01-01 22:03:41
    d
    w- C:\Users\karen\AppData\Roaming\AVAST Software
    2014-01-01 22:01:29 79672 ----a-w- C:\Windows\System32\drivers\aswstm.sys
    2014-01-01 22:01:27 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
    2014-01-01 22:01:27 207904 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
    2014-01-01 22:01:26 1034464 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
    2014-01-01 22:01:24 78648 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
    2014-01-01 22:01:23 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
    2014-01-01 22:01:09 43152 ----a-w- C:\Windows\avastSS.scr
    2014-01-01 22:00:05
    d
    w- C:\Program Files\AVAST Software
    2014-01-01 21:59:11
    d
    w- C:\ProgramData\AVAST Software
    2014-01-01 21:51:37
    d
    w- C:\Program Files (x86)\Nosibay
    2014-01-01 21:50:21
    d
    w- C:\ProgramData\RHelpers
    2014-01-01 21:50:19
    d
    w- C:\ProgramData\Updater
    2014-01-01 21:48:30
    d
    w- C:\Users\karen\AppData\Roaming\Nosibay
    2014-01-01 13:54:59 10315576 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
    2013-12-25 14:15:46
    d
    w- C:\Users\karen\AppData\Local\SearchProtect
    2013-12-25 14:14:44
    d
    w- C:\Program Files (x86)\Music Editor Free
    2013-12-12 23:10:04 167424 ----a-w- C:\Program Files\Windows Media Player\wmplayer.exe
    2013-12-12 23:10:04 164864 ----a-w- C:\Program Files (x86)\Windows Media Player\wmplayer.exe
    2013-12-12 23:10:04 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
    2013-12-12 23:10:03 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
    2013-12-12 23:07:57 5769216 ----a-w- C:\Windows\System32\jscript9.dll
    2013-12-12 23:07:57 4243968 ----a-w- C:\Windows\SysWow64\jscript9.dll
    2013-12-12 16:58:08 82432 ----a-w- C:\Users\karen\AppData\Roaming\Microsoft\MSXML2\msxml4r.dll
    2013-12-12 16:58:08 44544 ----a-w- C:\Users\karen\AppData\Roaming\Microsoft\MSXML2\msxml4a.dll
    2013-12-12 16:58:08 1275392 ----a-w- C:\Users\karen\AppData\Roaming\Microsoft\MSXML2\msxml4.dll
    2013-12-07 18:58:44 965000
    w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{F1C7E2EF-10E6-4E12-970D-540041884D06}\gapaengine.dll
    .
    ==================== Find3M ====================
    .
    2013-12-11 15:56:34 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-12-11 15:56:34 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
    2013-11-26 10:19:07 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
    2013-11-26 10:18:23 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
    2013-11-26 09:48:07 66048 ----a-w- C:\Windows\System32\iesetup.dll
    2013-11-26 09:46:25 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
    2013-11-26 09:23:02 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
    2013-11-26 09:18:39 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
    2013-11-26 09:18:09 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
    2013-11-26 09:16:57 708608 ----a-w- C:\Windows\System32\jscript9diag.dll
    2013-11-26 08:28:16 553472 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
    2013-11-26 08:02:16 1995264 ----a-w- C:\Windows\System32\inetcpl.cpl
    2013-11-26 07:32:06 1928192 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
    2013-11-26 07:07:57 2334208 ----a-w- C:\Windows\System32\wininet.dll
    2013-11-26 06:33:33 1820160 ----a-w- C:\Windows\SysWow64\wininet.dll
    2013-11-23 18:26:20 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll
    2013-11-23 17:47:34 465920 ----a-w- C:\Windows\System32\WMPhoto.dll
    2013-11-19 10:21:41 267936
    w- C:\Windows\System32\MpSigStub.exe
    2013-11-12 02:23:09 2048 ----a-w- C:\Windows\System32\tzres.dll
    2013-11-12 02:07:29 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
    2013-10-30 02:32:01 335360 ----a-w- C:\Windows\System32\msieftp.dll
    2013-10-30 02:19:52 301568 ----a-w- C:\Windows\SysWow64\msieftp.dll
    2013-10-30 01:24:31 3155968 ----a-w- C:\Windows\System32\win32k.sys
    2013-10-19 02:18:57 81408 ----a-w- C:\Windows\System32\imagehlp.dll
    2013-10-19 01:36:59 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
    2013-10-12 02:32:04 150016 ----a-w- C:\Windows\System32\wshom.ocx
    2013-10-12 02:31:04 202752 ----a-w- C:\Windows\System32\scrrun.dll
    2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
    2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
    2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
    2013-10-12 02:04:36 121856 ----a-w- C:\Windows\SysWow64\wshom.ocx
    2013-10-12 02:03:31 163840 ----a-w- C:\Windows\SysWow64\scrrun.dll
    2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
    2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
    2013-10-12 01:33:39 156160 ----a-w- C:\Windows\System32\cscript.exe
    2013-10-12 01:33:26 168960 ----a-w- C:\Windows\System32\wscript.exe
    2013-10-12 01:15:48 141824 ----a-w- C:\Windows\SysWow64\wscript.exe
    2013-10-12 01:15:48 126976 ----a-w- C:\Windows\SysWow64\cscript.exe
    2013-10-05 20:25:35 1474048 ----a-w- C:\Windows\System32\crypt32.dll
    2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll
    .
    ============= FINISH: 18:26:20.19 ===============
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    Thanks.

    Nothing to do with the actual problem, but you have both Avast and Microsoft Security Essentials installed. You need to uninstall one of them as it's not recommended to run two antiviruses together.

    Can you post me the contents of the other log attach.txt too please, just as you have done with dds.txt
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    uStart Page = hxxp://www.google.co.uk/
    hxxp is that the problem .
    Should be http
This discussion has been closed.
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