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Downloaded whatsApp and discovered alot of charges relating to text messages, why?

Happy belated christmas all.

Recently I downloaded and started using WhattsApp, the fun messaging service for smartphones. A complete novice with this app.

fastfording, I notice a number of text message charges now appearing. I notice there are options such as "add to favorites" and "share contact" do these funbctions generate a text???

be grateful if someone can help as i dont want these text charges to rise?
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
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Comments

  • jem16
    jem16 Posts: 19,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Happy belated christmas all.

    Recently I downloaded and started using WhattsApp, the fun messaging service for smartphones. A complete novice with this app.

    What version are you using? Android or iOS? What smartphone are you using?
    fastfording, I notice a number of text message charges now appearing. I notice there are options such as "add to favorites" and "share contact" do these funbctions generate a text???

    It shouldn't do, no.

    When you text are you going into the Whatsapp app and then using it to text (or chat as they tend to be called) or are you still using your normal text app?
  • starrybee
    starrybee Posts: 1,917 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Whatsapp uses data and shouldn't use your text allowance up at all.

    Like jem asked, are you still texting anyone? Or receiving sms messages from premium numbers that may charge, anything like that?
  • You shouldn't be getting charged. It will only use your data. Be careful that you are not texting people and recommending that they use Whats App because I can imagine that can be done qutite easily.
  • Another note the other person has to have Whats App installed for you to be able to message them.
  • trinidadone
    trinidadone Posts: 3,388 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    jem16 wrote: »
    What version are you using? Android or iOS?

    I am not using neither, I have a windows phone

    What smartphone are you using?

    Nokia Lumas



    It shouldn't do, no.

    When you text are you going into the Whatsapp app and then using it to text (or chat as they tend to be called) or are you still using your normal text app?

    yes I am going directly to the whatsapp
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
  • trinidadone
    trinidadone Posts: 3,388 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    starrybee wrote: »
    Whatsapp uses data and shouldn't use your text allowance up at all.

    Like jem asked, are you still texting anyone? Or receiving sms messages from premium numbers that may charge, anything like that?

    not that I am aware of, but I will check again
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
  • trinidadone
    trinidadone Posts: 3,388 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You shouldn't be getting charged. It will only use your data. Be careful that you are not texting people and recommending that they use Whats App because I can imagine that can be done qutite easily.

    arrrrrrrrrrrrrrrrrrrrrrrrrrr maybe that's what I am doing, I think if I remember right there has been a button suggesting I can "recommend someone to use whatsapp" also, the text messages have all been abroad, so outside my usual allowance
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
  • sparky93
    sparky93 Posts: 393 Forumite
    Part of the Furniture 100 Posts
    arrrrrrrrrrrrrrrrrrrrrrrrrrr maybe that's what I am doing, I think if I remember right there has been a button suggesting I can "recommend someone to use whatsapp" also, the text messages have all been abroad, so outside my usual allowance
    the recommends use normal sms.
  • kingrulzuk
    kingrulzuk Posts: 1,330 Forumite
    Everything comes with a catch ;)
    What happens if you push this button?
  • jem16
    jem16 Posts: 19,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    arrrrrrrrrrrrrrrrrrrrrrrrrrr maybe that's what I am doing, I think if I remember right there has been a button suggesting I can "recommend someone to use whatsapp" also, the text messages have all been abroad, so outside my usual allowance

    Probably would have been better to use email to recommend to friends/family.
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