Can't connect dell inspiron 1501 to BT Broadband ?

dog1

albertross wrote: »

what connection/pc are you using now?

I have dug out my very old e monster pc which I am using on dial up connection at the moment.
I have my dell inspiron 1501 connected to router as well but cannot use it at the moment.
I am using the old machine to type this.

dog1

gardnt1 wrote: »

Check for data transfer over the connection

1. A good way to test if your voyager is sending data to your PC is to try access the Voyager Control Panel. This can be done by opening Internet Explorer and typing http://192.168.1.1 into the address bar. If you cant get this page click here.
2. If this pages comes up we need to check if its connected to the net or not. It will give you 3 possible states which are listed here.
   
   "Your BT Voyager is ready to connect to the net".
   
   "Your BT Voyager is not ready to connect to the net"
   "Your BT Voyager is connected to the net"

I am getting the screen Ready to connect to Broadband, but the screen is clicking and flickering every 10 seconds and I am unsure if this in normal?

albertross_2

From the same cmd prompt window, does

ping www.google.com

work

do you have mcafee installed?

gardnt1

Most of the BT answers seem to end with a reset of router, using paperclip and then reaccessing router home page and re-entering username password etc.........have you tried this?

espresso

dog1 wrote: »

I am getting the screen Ready to connect to Broadband, but the screen is clicking and flickering every 10 seconds and I am unsure if this in normal?

So what happens when you click on Conect?

dog1

gardnt1 wrote: »

Most of the BT answers seem to end with a reset of router, using paperclip and then reaccessing router home page and re-entering username password etc.........have you tried this?

Yes, several times resulting in the same outcome....cannot display etc..

dog1

espresso wrote: »

So what happens when you click on Conect?

Connect takes me onto connected and able to surf the internet screen with duration timer on line etc... BUT... still unable to connect to any web pages, as unable to display for some reason.

gardnt1

May be that you need to get DNS settings from BT and manually input them, and another long phonecall involved? When you rest router was it a full reset or just on/off?

espresso

dog1 wrote: »

Connect takes me onto connected and able to surf the internet screen with duration timer on line etc... BUT... still unable to connect to any web pages, as unable to display for some reason.

So leave it in the connected state and investigate DNS problems or try using OpenDNS as an alternative.

dog1

albertross wrote: »

From the same cmd prompt window, does

ping www.google.com

work

do you have mcafee installed?

Ping request could not find www.google.com. Please check name and try again.

No mcafee or Norton.
Intend to use avg if I can get it up and running.
This machine has never been used on the net yet!