Would you risk a neg for not responding?

techspec

No case = no inlay. Common sense i would say.

If i had a penny for every time i've heard "bid late, didn't read listing properly blah blah blah" Phooey - don't bid if you haven't read. And asking questions later? You asked if the discs would be shipped in their inlay? What a strange question - you mean you realised there were no inlays and was subtly checking?

That said - its now against Ebay rules to use stock photos for 2nd hand items.

So seller at fault too.

fozzeh

theonlywayisup wrote: »

It will be, but unless you pay, if the seller opens a NPB, then it will be removed.

FWIW unless the listing said it WAS included, I would have assumed it would not be.

3 minutes to the end of the auction eh?

Didn’t know that

See below post as specifics for listing are clarified. Should be included unless stated otherwise.

And yes, usually I watch a load, then sift through them when the 15 min’s pops up on the phone. Delete what has gone over value, look at the rest. Watch list this week went to 62 (technology makes it too easy to).

verybigchris wrote: »

What was the condition on the listing?

Ebay's rules for video games are very specific, and if instructions are missing the games can't be listed as better than "Acceptable".

Good

Good: An item that has been used but is good condition. May have minor damage to jewel case or item cover, including scuffs, cracks, or scratches. The cover art and liner notes are included for a CD. VHS or DVD box is included. Video game instructions are included. No skipping on the CD or DVD, when played. No fuzzy or snowy frames on VHS tape, when played. See the seller’s listing for full details and description of any imperfections.

Flyonthewall wrote: »

1. Fair enough
2. Perhaps in future consider whether it's worth the risk of bidding if you're assuming things or if putting in a maximum bid put a lower price just in case
3. Gift, download and print off the inlay/manual. Trade, why are you buying to just trade in? If playing first you're getting your money's worth then just ebay them as is.
4. Oh. Odd, didn't think that was possible
5. Ah. So no business laws apply to them.
6. Well then paying for the item means they'll probably just refund straight away. They've just caused themselves more problems by doing that, but it's not like you wanted them anyway once you found out about the inlays (despite being able to do as stated in 2).

That's really not the same thing. You can't print off a heatsink for a gift for a start.

Agreed that they should describe it properly and it's their responsibility but they never stated the inlays were included (sure they never stated they were either, but you just assumed).
Well they haven't sold a great deal, they may not have a lot of knowledge of how ebay works.

Perhaps they don't like being told what to do, especially by the person who is meant to be buying off them. Or perhaps they think you are wrong (as above, they may not have a lot of knowledge of how ebay works).

3) Printing – Quality is never the same haha! Bought one once and I ended up buying the inlay from someone who was selling 70 odd cases…and saw the game in his pile. Put it as a BIN for a £1, bought it, nice little deal (yes, I am quite anal about the quality of my inlays). Even asked in Blockbusters (RIP) if they had a spare inlay for Assassins Creed 3 once as the other marks all over it…lady found me one and I was very grateful!
Buying – Buy as bulk, take out what you want, trade in the rest, better margins. Sometimes end up paying £2-5 for a game which usually costs £10. Need to know your market (as with anything).

Anyway, we’ve ascertained that the listing quality is also correct too.

As for the knowledge, I agree and that’s why the messages I have sent (well, the first two) were very nice At the end of the day, I was just trying to help them understand the selling side a bit better.

iammumtoone

I agree it is not good practice for a seller not to include a picture.

How many games in the bundle? if the majority had cases then I still think it is unacceptable way to list and describe as good. If there were three in the bundle, two without cases then that is a bit sneaky.

I see your point if you said straight away they could have given a second chance offer, however in my experience offering second chance offers people don't tend to accept them. I don't accept them either as it reeks of shill bidding, but thats another subject!

iammumtoone

fozzeh wrote: »

Good

Good: An item that has been used but is good condition. May have minor damage to jewel case or item cover, including scuffs, cracks, or scratches. The cover art and liner notes are included for a CD. VHS or DVD box is included. Video game instructions are included. No skipping on the CD or DVD, when played. No fuzzy or snowy frames on VHS tape, when played. See the seller’s listing for full details and description of any imperfections.

but some/most? of the bundle were like this. Perhaps the seller should have listed the two without cases separately.

fozzeh

techspec wrote: »

No case = no inlay. Common sense i would say.

That said - its now against Ebay rules to use stock photos for 2nd hand items.

So seller at fault too.

My ‘modus tollens’ defeats your ‘common sense’ :P

Flyonthewall wrote: »

That rule rather bugs me for video games. The game is what you play and it's the condition of that which matters, a bit of paper doesn't affect that. A game can be in excellent condition, perfectly playable and yet has to be listed as acceptable because of a manual most people don't even look at. Worse if you're listing a bundle and just one game is missing a manual. The description is there to show any faults such as a missing manual.

Don't get me wrong, I like my games to be complete with manuals, but I read the description to see if it's included, I don't look at what condition the listing says unless they haven't stated disk condition. Most seem to ignore what the conditions say anyhow. Confuses me how people manage to lose manuals and cases though.

Whilst I am the instigator, I fully agree. I sold a bundle on a forum this week. All listed as new but unsealed bar one. The truth of the matter was…they were! The one I had used was excellent for disc, excellent for instructions, very good for manual, average for case. Replaced the case, guy was very happy. But I told him all this before I sold it.

eBay descriptions have too much ambiguity for buyer and seller. I just make sure everything is in description.

However, losing cases and manuals. Oh man. One word; kids. I ‘lost’ 4 discs into my PS3 this week. It took me a knife, an upsidedown PS3 and a lot of patience. I also lost a disc once…the daughter thought that she should take it out and a safe place would be under the PS3…queue scratched unusable disc. Victim of my own downfall for not putting it away!

fozzeh

iammumtoone wrote: »

but some/most? of the bundle were like this. Perhaps the seller should have listed the two without cases separately.

Exactly. Should have listed separately. But didn’t. So left 25% of the bundle incorrectly described. If it was 2 from 20 and it was FIFA 09 and PES 2010…I wouldn’t be bothered…but they were two of the main four (in my view) anyway!

Flyonthewall

fozzeh wrote: »

Didn’t know that

See below post as specifics for listing are clarified. Should be included unless stated otherwise.

Good

Good: An item that has been used but is good condition. May have minor damage to jewel case or item cover, including scuffs, cracks, or scratches. The cover art and liner notes are included for a CD. VHS or DVD box is included. Video game instructions are included. No skipping on the CD or DVD, when played. No fuzzy or snowy frames on VHS tape, when played. See the seller’s listing for full details and description of any imperfections.

The description did state no case though and most of us assume that means no inlay or manual. And if it were a bundle and other games did have manuals then the condition fitted for them. You should go by the worse game but even so.

3) Printing – Quality is never the same haha! Bought one once and I ended up buying the inlay from someone who was selling 70 odd cases…and saw the game in his pile. Put it as a BIN for a £1, bought it, nice little deal (yes, I am quite anal about the quality of my inlays). Even asked in Blockbusters (RIP) if they had a spare inlay for Assassins Creed 3 once as the other marks all over it…lady found me one and I was very grateful!

Then buy a better printer if it's that bad. You can always print it on better quality paper or glossy/photo paper.

If it's a gift and you cannot resell it anyway with the printed inlay then so long as it's to a decent quality I don't see that it matters anyway, although as a gift I'd always spend a bit more to get one that's as it should be.

I like my games to be in the best condition possible and complete but I always make sure I know what I'm bidding on and never assume. In this case stock photo and no case would be one avoided for me.

Buying – Buy as bulk, take out what you want, trade in the rest, better margins. Sometimes end up paying £2-5 for a game which usually costs £10. Need to know your market (as with anything).

Yeah but if you keep buying in bulk/bundles for one or two games with a plan to resell the rest you are basically a business. You are buying to resell regardless of whether you keep some.

As for the knowledge, I agree and that’s why the messages I have sent (well, the first two) were very nice At the end of the day, I was just trying to help them understand the selling side a bit better.

Not all sellers will see it that way though, however nice you're being. Plus being in text it's not always easy to tell how people mean things...course, there are always those who just don't care how nice you're clearly being.

theonlywayisup

fozzeh wrote: »

Didn’t know that

We can't all know everything….

fozzeh wrote: »

I was just trying to help them understand the selling side a bit better.

Somewhat patronising considering the point above.

sequence

I wouldn't expect anything other than the disc. If it says no outer casing, most people would think that you get only the disc. Also, you'd be straight on my BBL list...

Flyonthewall

fozzeh wrote: »

Whilst I am the instigator, I fully agree. I sold a bundle on a forum this week. All listed as new but unsealed bar one. The truth of the matter was…they were! The one I had used was excellent for disc, excellent for instructions, very good for manual, average for case. Replaced the case, guy was very happy. But I told him all this before I sold it.

eBay descriptions have too much ambiguity for buyer and seller. I just make sure everything is in description.

However, losing cases and manuals. Oh man. One word; kids. I ‘lost’ 4 discs into my PS3 this week. It took me a knife, an upsidedown PS3 and a lot of patience. I also lost a disc once…the daughter thought that she should take it out and a safe place would be under the PS3…queue scratched unusable disc. Victim of my own downfall for not putting it away!

Indeed.

Ah dear lol. I have a friend who's terrible for losing disks/cases, leaving them out, leaving the disks in the console, throwing them around etc. They never leave the room though so no clue how a lot are never seen again lol. I don't let them near my games or consoles, although to be fair they are more careful with other people's games than their own. If we're gaming together I'm always the one to get the game, put it in the console, turn it all on and put the game away afterwards. I don't like anyone near my games/consoles though as I know I'm more careful with them and no one else is bothered what happens to them.