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Beware Argos gift voucher scam

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  • ThumbRemote
    ThumbRemote Posts: 4,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Not if the expiry was printed on the original receipt, as is suggested here that it was.

    Even if so, I would suggest that this 'hides' important information. You expect information about a product to be with that product, not printed on the receipt.
  • WTFH
    WTFH Posts: 2,266 Forumite
    Even if so, I would suggest that this 'hides' important information. You expect information about a product to be with that product, not printed on the receipt.

    I'd disagree - the information is not "hidden". In the same way that if you go into Tesco and buy an electrical item, part of the receipt printout is the guarantee.

    Or if it is a voucher which is activated at the time of purchase, then the expiry date will not be printed on it.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • Lip_Stick
    Lip_Stick Posts: 2,415 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Not if the expiry was printed on the original receipt, as is suggested here that it was.

    I got told that it was, but can't verify it as I'd binned the receipt. The voucher didn't come with any separate T&C's, just the voucher with no expiry date on it. The info should be clear, not buried under a black box or on a slip of paper which is nothing to do with the voucher.
    There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
  • Sooler
    Sooler Posts: 3,113 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Tesco, and M&S, till spit vouchers have the valid from and to dates clearly printed on the front of them.
  • WTFH
    WTFH Posts: 2,266 Forumite
    Lip_Stick wrote: »
    Ihe info should be clear, not buried under a black box or on a slip of paper which is nothing to do with the voucher.

    The "slip of paper" is your proof of purchase of the voucher and the receipt of payment for the voucher. To describe it as "nothing to do with the voucher" is a little disingenuous.
    1. Have you tried to Google the answer?
    2. If you were in the other person's shoes, how would you react?
    3. Do you want a quick answer or better understanding?
  • WTFH wrote: »
    The "slip of paper" is your proof of purchase of the voucher and the receipt of payment for the voucher. To describe it as "nothing to do with the voucher" is a little disingenuous.
    Again to clarify. I believe voucher received as part of one of the offers, pay over £100 get £10 voucher. So voucher not bought, it was a thank-you from Argos for spending money with them.

    So the receipt would have been a receipt for the goods purchased. Why would I have reasonable cause to believe information about a voucher was on that receipt, as voucher not purchased as such?

    Information about the voucher I would reasonably expect to be on the voucher. It wasn't. Or should I say wasn't shown. As in a post above it was hidden, unclear, unintelligible, ambiguous.
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Thankfully the law has a bit more common sense than that. Consumer Protection from Unfair Trading Regulations section 6 - Misleading Omissions.

    ... commercial practice is a misleading omission if ...
    (a)the commercial practice omits material information,.
    (b)the commercial practice hides material information,.
    (c)the commercial practice provides material information in a manner which is unclear, unintelligible, ambiguous or untimely ...


    By not making the expiry date clear Argos have committed an offence. I'd suggest writing to them, enclosing the unusable gift card and pointing this out.

    If it's printed on the receipt, I'd say it was clear.

    If I have a voucher, I make sure I read both sides, so that I'm in a fair position to allow the other party to fulfil their contract.

    CK
    💙💛 💔
  • tamiami
    tamiami Posts: 537 Forumite
    OP, I did the same. I assumed they had a much longer life than they did. It did not enter my head they would expire so soon.
  • liney
    liney Posts: 5,121 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 4 December 2013 at 7:41PM
    It has been plainly printed on the receipt when I have taken advantage of this offer.

    All I have to say is everyone knows what Thought did...
    "On behalf of teachers, I'd like to dedicate this award to Michael Gove and I mean dedicate in the Anglo Saxon sense which means insert roughly into the anus of." My hero, Mr Steer.
  • liney wrote: »
    ...All I have to say is everyone knows what Though did...
    I just love sweeping generalisations.
    I'm not everyone. Pray tell.
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