Mobile Phone Contract - Price Rise Refunds

RandomCurve

glasgowm148 wrote: »

Hi RandomCurve. Would this work on a contract taken out Dec 2013?

Yes - PERFECT!!!!

iKarlCPFC

Hi RandomCurve,

Just sent this email off to EE. Hoping to get out of this as it's a joke they rise my fixed fee from what we agreed!

My contract was taken out Sept 2012 (iPhone 5) I have a case right?

dipsy

go easy on me, I am not in the best health having had a brain hemorrage a few months ago, and makes reading/writing difficult

I have read through, I have not received anything in the post /email re price increase

when is this from and should they have informed me, how has everyone else been informed?

thanks

RandomCurve

iKarlCPFC wrote: »

Hi RandomCurve,

Just sent this email off to EE. Hoping to get out of this as it's a joke they rise my fixed fee from what we agreed!

My contract was taken out Sept 2012 (iPhone 5) I have a case right?

Yes -any pre 23rd January 2014 contract.

RandomCurve

dipsy wrote: »

go easy on me, I am not in the best health having had a brain hemorrage a few months ago, and makes reading/writing difficult

I have read through, I have not received anything in the post /email re price increase

when is this from and should they have informed me, how has everyone else been informed?

thanks

It will be on its way - unless your contract started before March 2012 or after 23rd January 2014

goldfink

Hi there

Just received a letter from EE re this (i'm on t-mobile).

Took out my current plan Aug 2013 (was previously on payg with t-mob for about 2 years). What is my best plan of action? Send the email on the previous page?

Many thanks

muse213

Sorry for being silly and not knowing, but what would I do if they don't reply to me, still waiting :think::wall:

pau1200

Hi,


I would just like to say thank you for the template letter, Were struggling each month with our payment to EE as our circumstances financially have changed since taking a 2yr contract back in sep 2012 but we have honoured the contract. What these companies do is wrong, I agreed to a monthly amount which I honour, they will not let you terminate the contract without paying a huge cancellation fee but they can increase the amount.


I have sent the template letter and keep my fingers crossed, I will though be happy if they do not apply the increase to my account.

Marshall93

Hi Random Curve,

Just copied your letter, thanks for that, going to send it in a minute.

My price rise wasn't devestating, but I feel as though it is more the principle with this company now.
The price of my contract now I could have an iphone on contract and better limits!
I have had trouble from day one of starting my contract with them and it seems they can do anything and get away with it.

I will update on progress with it!

Regards,

narika

thank you RandomCurve. Just sent off your template regarding my Orange contract i had taken out August 2013.
It is totally unfair to decide to charge more than a £1 extra each month. Many thanks for your efforts and help with the template. i will keep you posted on how i get on.