Need help with car dealer lies

scheming_gypsy

it's MOT'ed till April but i don't think he's got the certificate.

EcoR1

BeenThroughItAll wrote: »

Didn't it have an old MOT from April or something?

It does. Not sure if he's actually got the paperwork for it though.

Joe_Horner

ILW wrote: »

I believe a subsequent failure would void any previous MOT.

No it doesn't.

In "normal" circumstances the old MOT is still valid, but you would have no defence if you were pulled over and charged for driving an unroadworthy vehicle (different to driving without an MOT) if you knew it had failed and the faults hadn't been fixed.

In this case, the Op would be on safer ground because he'd been told it had passed (he wouldn't be automatically expected to know that the light on its own is a fail) and it does still have a current MOT.

The dealer, on the other hand, has no such excuse and appears to be guilty of several things, possibly including fraud. Don't hold your breath waiting for anyone to act on it though!

BeenThroughItAll

ILW wrote: »

I believe a subsequent failure would void any previous MOT.

It doesn't. Any MOT issued is valid until its expiry date. A later MOT does not void the earlier certificate issue, but the later failure will still be recorded on the VOSA database and can be seen by anyone querying the information (i.e. Police, VOSA). However, the car remains legal to use under the previous MOT; although a later failure may mean greater investigation being undertaken in the event of a problem such as an accident.

joshreade

EcoR1 wrote: »

It does. Not sure if he's actually got the paperwork for it though.

I have the full service history. Apart from the April MOT certificate

BeenThroughItAll

joshreade wrote: »

I have the full service history. Apart from the April MOT certificate

SH is meaningless really, when the garage have sold you a car with a fault, told you it's got a new MOT which it hasn't, and lied about what's happening.

Just take it back, and ask for a refund. Stop giving these clowns the benefit of the doubt - if they've bodged/lied about the MOT, what else have they lied about?

Name and shame.

Arwen

They don't issue MOT certificates anymore. Its all online. You should be able to tax the car with the current MOT, green slip V5 thing and your insurance document at the post office.

That doesn't solve all the rest of your problems though.:(

joshreade

Just rang them, they said they rang Honda and the part will 100% defiantly be there Monday, more lies again.

I then said about it not being taxed and the guy was like yeah i'll order it, so more lies.

I'm going in there tommorow with someone to demand money back

Retrogamer

Arwen wrote: »

They don't issue MOT certificates anymore. Its all online. You should be able to tax the car with the current MOT, green slip V5 thing and your insurance document at the post office.

That doesn't solve all the rest of your problems though.:(

Are you sure? My dad just got his car MOT'd a few days ago and he got an MOT certificate

joshreade wrote: »

Just rang them, they said they rang Honda and the part will 100% defiantly be there Monday, more lies again.

I then said about it not being taxed and the guy was like yeah i'll order it, so more lies.

I'm going in there tommorow with someone to demand money back

Can you not go in there today?

joshreade

Retrogamer wrote: »

Can you not go in there today?

I could do but I would be on my own and don't think I would make much progress, my mums boyfriend is coming with me tommorow and he's much better at this kind of thing

I am printing this of to take in with me:

Faults with car:
- SRS airbag light on
- Remote key fob not working
- Rear wiper water pump not working
- Thrust bearing still making noise after 900 miles (was told it would wear in)

Lies told to me:
-Tax has been ordered 3 times (phoned DVLA who confirmed tax order hasn’t been placed)

-Car has passed MOT 18/10/13 (Phoned VOSA who confirmed car had failed MOT on SRS airbag)


False advertisement:
-Car was advertised on website as 59,969 miles, actual mileage 70,000
-Car was advertised with alloy wheels
Other:
-I have no MOT certificate for April 2013 MOT

The car is not legal to drive because of no tax disk. The car was sold knowingly with a fault.

Phone log:
05/11/13 – 16:03 – call to DVLA - confirmed vehicle was not taxed and no tax had been ordered

05/11/13 – 16:07- call duration 01:04 – Told Connor tax hadn’t turned up, was told he would check

05/11/13 – Mum phoned up, was told tax would be bought from post office today and MOT certificate was ready to pick up

06/11/13 – 15:47 – call duration 03:11 – Was told tax hasn’t turned up but it was taxed online so is taxed. Was told MOT certificate was ready to pick up, after hesitation told it will be there tomorrow afternoon, told Conner about thrust bearing problem

06/11/13 – 15:56 – call to DVLA – confirmed tax had not been ordered and no order placed on phone or online

07/11/13 - - call to VOSA – Was told MOT dated 18/10/13 had failed on SRS airbag, no following MOT

07/11/13 - 14:04 - call duration 00:30 – Was told airbag part due in tomorrow

08/11/13 – 12:49 – call duration 01:10 - Told part will 100% be here Monday morning, was told tax would be ordered