Need help with car dealer lies

atrixblue.-MFR-.

scheming_gypsy wrote: »

Personally I'd be tempted to take the car in on Monday instead of phoning them. If they refuse to repair or fob me off, I'd put my phone on speaker phone whilst in their office, and call trading standards there and then.

OP your clinging to the cab website like it has authority, it doesn't, in an ideal world this is what should happen but in reality dealerships and traders know that the law is only enforceable through the court and by that time they could have wound up and move on.

RE the recording.

recording can be challenged as inadmissible, its ultimately down to the judge to decide if its allowed most of the time they are heard.

Hoof_Hearted

You have a good story. Small claims is the way to go. Of course, they may go out of business, other wise called "changing the company name".

mattyprice4004

JACKHANDYMAN wrote: »

All you need to do is return the car and demand a full refund, as the vehicle was sold as mis-described under the consumer act. There is no if's or but's in your situation and the garage is playing your good nature! If the invoice states car sold and does not state for spares or repair or no warranty. You are within your rights to demand a refund and suggest you do it sooner than later. If you get no joy, contact consumer rights straight away! to claim

Please make sure you actually know what you're talking about before offering advice. See post above.

JACKHANDYMAN

There is a legal requirement by any garage, to comply with it's commitments when selling a retail vehicle, that is advertized as such! Please don't make comments unless you are unable to prove otherwise! This vehicle was sold as fit for the purpose and was not! There are too many car sales who promise the earth, take your money, and then don't want to know!
If you want to help! make a realistic comment!

EcoR1

JACKHANDYMAN wrote: »

There is a legal requirement by any garage, to comply with it's commitments when selling a retail vehicle, that is advertized as such! Please don't make comments unless you are unable to prove otherwise! This vehicle was sold as fit for the purpose and was not! There are too many car sales who promise the earth, take your money, and then don't want to know!
If you want to help! make a realistic comment!

I don't think anybody's claimed that, legally, the OP isn't in a strong position. However any garage that has already lied so much is not going to roll over and offer a full refund.

BeenThroughItAll

JACKHANDYMAN wrote: »

There is a legal requirement by any garage, to comply with it's commitments when selling a retail vehicle, that is advertized as such! Please don't make comments unless you are unable to prove otherwise! This vehicle was sold as fit for the purpose and was not! There are too many car sales who promise the earth, take your money, and then don't want to know!
If you want to help! make a realistic comment!

I think the reference was more in relation to your suggesting action under an act of parliament that doesn't exist (consumer act, for which I assume you mean SOGA) and to an organisation that doesn't exist (consumer rights, for which I assume you mean CAB).

joshreade

Sorry to re open such an old thread.

Its been a couple of months now since I bought my problem car.

It turns out a lot of people have been scammed by Woolston Car Supermarket. Trading standards are currently investigating 40 different cases.

Theres even been a few Daily Echo articles about it, like this one http://www.dailyecho.co.uk/news/10964817.Where_is_missing_car_dealer_as_complaints_soar/?ref=var_0

If you watch the hidden camera footage video on that page you will see why I was reluctant to go to the garage to face them on my own, or even with someone.

Anyway, I've set up a forum for people who have been ripped off by them, and now I have collected 9 other people with complaints, I was wondering what our next step should be.

Does anything think a solicitor might take the case on for the whole group? would it improve our chances of seeing some or all of our money again if there's enough of us affected?

Thanks

Josh

atrixblue.-MFR-.

joshreade wrote: »

Sorry to re open such an old thread.

Its been a couple of months now since I bought my problem car.

It turns out a lot of people have been scammed by Woolston Car Supermarket. Trading standards are currently investigating 40 different cases.

Theres even been a few Daily Echo articles about it, like this one http://www.dailyecho.co.uk/news/10964817.Where_is_missing_car_dealer_as_complaints_soar/?ref=var_0

If you watch the hidden camera footage video on that page you will see why I was reluctant to go to the garage to face them on my own, or even with someone.

Anyway, I've set up a forum for people who have been ripped off by them, and now I have collected 9 other people with complaints, I was wondering what our next step should be.

Does anything think a solicitor might take the case on for the whole group? would it improve our chances of seeing some or all of our money again if there's enough of us affected?

Thanks

Josh

Why haven't you gone to a solicitors already, the ball would been rolling at least half way down the hill by now if you had or at least done it yourself with no solicitor, start your ball rolling apply for court NOW.


other peoples issues are not your problem no mater how alike they are, it takes longer to get this type of claim into court than a single party claim.




trading standard job to enure they adhere to the law and if what you say is true then probably would take them to court for trade legislation breaches. t

joshreade

Thanks for your reply.

I spoke to a solicitors a couple of weeks ago. He was very helpful but what he basically said was he could take my money, but there's no guarantee that I would win, the garage will probably tell every lie under the sun to get out of paying, for example blaming ex employees, and I wouldn't be able to use my recorded phone calls as evidence.

He said hes seen it too many times where the court finds it in favor of the dealership because the customer should have been more careful when purchasing a car.

That's why I thought if there were more of us we might have a stronger case. If its just me it will look like I was stupid and rushed into it (which admittedly I did a bit), but if there 15 or 20 of us surely that looks better.

I haven't ruled out going to the solicitor on my own, but he said I was looking at around £300-£500 just to get the ball rolling, whereas if I financed the repairs with the intention of selling the car afterwards I would be looking at around £600.

I've got a journalist from south today coming to interview me next week, i'm not sure what it will achieve but she said she will keep on to trading standards and the police to try to get something sorted.

powerful_Rogue

You dont need a solicitor. You can do it all yourself online.

https://www.gov.uk/make-court-claim-for-money/overview