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Is Trusteer/Rapport necessary to be protected by banks' fraud guarantees?

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  • roxy28
    roxy28 Posts: 670 Forumite
    Ninth Anniversary
    oldfella wrote: »
    it verifies you are on the site you think you are by checking the IP address against its records, and protects against key loggers

    It sounds like the bees knees or is it?
    :T
  • Used it for 2/3 years and never seen a problem
  • oldfella
    oldfella Posts: 1,534 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    roxy28 wrote: »
    oldfella wrote: »
    it verifies you are on the site you think you are by checking the IP address against its records, and protects against key loggers

    It sounds like the bees knees or is it?

    IMHO its a sensible choice to use it

    its got one more advantage, most virus software aims to stop stuff getting on your system, it works by assuming there might be a key logger, and preventing it working
  • pjread
    pjread Posts: 1,106 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So to clarify - it hooks API's to log your keypresses and 'check' you aren't re-using passwords, and it 'validates' sites are the "right" ones?

    So;
    * You'd better trust it at least as much as your wife if you want it logging your keystrokes...
    * it must also store these keystrokes, otherwise what would it check for re-use against? Is this central store itself 'secure'? It's definitely less secure than just stored in your brain...
    * You'd better hope whatever it's checking the validity of sites against is also impervious. I don't know what it is, but I absolutely guarantee it's not foolproof and impossible to compromise (because nothing is)

    What does it do if you go to a 'fake' site, hopefully just warn you? Or does it redirect? If the latter, I can foresee at least a chance of the greatest facepalm moment in IT security history coming up if they get compromised. Or failing that, the worst that could happen is someone gets access to the cache/record of all your passwords that this software is storing...
  • le_loup
    le_loup Posts: 4,047 Forumite
    ... and, of course, no one has thought of all this before.
    They need someone like you to work for them, then we could all rest easy in our beds.
  • roxy28
    roxy28 Posts: 670 Forumite
    Ninth Anniversary
    pjread wrote: »
    So to clarify - it hooks API's to log your keypresses and 'check' you aren't re-using passwords, and it 'validates' sites are the "right" ones?

    So;
    * You'd better trust it at least as much as your wife if you want it logging your keystrokes...
    * it must also store these keystrokes, otherwise what would it check for re-use against? Is this central store itself 'secure'? It's definitely less secure than just stored in your brain...
    * You'd better hope whatever it's checking the validity of sites against is also impervious. I don't know what it is, but I absolutely guarantee it's not foolproof and impossible to compromise (because nothing is)

    What does it do if you go to a 'fake' site, hopefully just warn you? Or does it redirect? If the latter, I can foresee at least a chance of the greatest facepalm moment in IT security history coming up if they get compromised. Or failing that, the worst that could happen is someone gets access to the cache/record of all your passwords that this software is storing...

    All that is scary if true but is it?
    :T
  • oldfella
    oldfella Posts: 1,534 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    it stores passwords on your pc

    it compares the IP address of the bank against the site you are on purporting to be your bank
  • pjread
    pjread Posts: 1,106 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    oldfella wrote: »
    it stores passwords on your pc

    it compares the IP address of the bank against the site you are on purporting to be your bank

    And passwords on your PC are easier to obtain than those you just remember.

    And it compares the IP address *it thinks* is legitimate against the site you are visiting - which is where (some of) my concern is if the software or wherever it looks up the IP address from is compromised.
  • oldfella
    oldfella Posts: 1,534 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    pjread wrote: »
    And passwords on your PC are easier to obtain than those you just remember.

    And it compares the IP address *it thinks* is legitimate against the site you are visiting - which is where (some of) my concern is if the software or wherever it looks up the IP address from is compromised.

    should the IP address be compromised then its not going report the bank as fraudulent

    if you dont use the software then equally nothing is reported as fraudulent so you are no better off, but in the first case you can blame the bank because you are using their recommended software to detect this happening
  • Halifax81
    Halifax81 Posts: 93 Forumite
    NO I don't use it and never intend to its bloatware that isn't needed, I have enough security measures in place to not need to install other random programs / extensions etc
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