Is Trusteer/Rapport necessary to be protected by banks' fraud guarantees?

Vortigern

My PC is slow enough already without loading another piece of software to scrutinize every web site I visit. I believe Trusteer is supposed to protect the unwary against phishing exploits like clicking links in fake emails from a bank. I don't click links in any bank emails, even those I believe to be genuine.

I've had 3 emails today from Paypal, telling me I've received a tax refund from HMRC. What should I do?

le_loup

Well! All you sophisticated users who know what you're doing may be fine. The rest?
Wow! Found lots of problems reported on GOOGLE. That's unusual ...

For what it's worth, I think I'm pretty sophisticated and have used Rapport for probably 5 years with not the slightest problem. But then, I'm probably unique unlike you poor people who seem to be plagued with problems.
The rest of you ... use it.

dotdash79

I wonder how much in kick back the banks get for each download. I would think at least £10 per registration with the profile of users they will get.

So they get paid to push this and also appear to be protecting their customers, win win for the banks.

Uxb

Rapport is in effect a keylogger.
It logs your keystrokes when entering passwords to ensure that you have not used the same password in another site
...and we really do not want keyloggers on our PC's do we

CRISPIANNE3

joncombe wrote: »

No it's not compulsory. For one thing, it only runs on Windows PCs. If you are using a Mac, Linux, Android, iOS etc it's not available and so you can't be expected to use it!


Incorrect. Does run on Mac system. I have it installed and working perfectly well.

henm2

For everything which demands best security such as internet banking I only log in using a linux based computer system (LXLE on 1 machine, Zorin on my other one). Rapport does not run under linux.
Anecdotal comments indicate that Rapport often slows down a Windows machine but is otherwise a good thing to have. (It would report if you were logging into a fake banking web site for example)

innovate

dotdash79 wrote: »

I wonder how much in kick back the banks get for each download. I would think at least £10 per registration with the profile of users they will get.

So they get paid to push this and also appear to be protecting their customers, win win for the banks.

How does that work commercially? People get a free download and won't ever pay the software provider a penny, but the software provider pays a tenner per person to the banks?

dotdash79

The idea is to get a critical mass then you start charging companies to use it, also I bet you get the option to upgrade the software if you download it (for a small renewal fee).

It's called bait ware.

eskbanker

le_loup wrote: »

Wow! Found lots of problems reported on GOOGLE. That's unusual ...

I think you're right to be sceptical as to the credibility of some of the stuff you read online, where it's too easy for people to make all sorts of baseless and unverifiable claims. I was on one site where someone was proudly proclaiming about how sophisticated they were, can you believe that?!

oldfella

have used it for years with no problems, it verifies you are on the site you think you are by checking the IP address against its records, and protects against key loggers

so - its no problem, the banks prefer you to use it, and its a reassurance to have it running - no brainer I reckon