Hotel Change ( Overbooked )

WTFH

There's a difference between "advising and offering support" and "trying to build a case with no evidence or facts"

If you want to advise him now, then your advice should be to take photos and record any complaints he might have.

Again, since you refuse to tell us the hotels in question and you're not prepared to wait to hear his opinion, you've already decided that he's going to receive poor treatment, be in a terrible hotel miles from the centre with no way to get there, etc, etc.
You need to wait to hear from him, and don't try to put words in his mouth!

Matty007

duchy wrote: »

Why on earth does a graduate need his Mummy to research for him ?
Did he actually ask you to....I can't imagine why an educated adult wouldn't be able to do it for themselves.

Ooops seems Matty is male...replace Mummy with Daddy above

Oh yes, I advise him with many things, it neednt be seen as something too original.

Fosterdog

Matty007 wrote: »

Everything is fundamentally the position of the person or persons that feel they have incurred some level of grievance.

It shouldn't then follow that you wouldnt advise or offer support to those that might not otherwise complain, even more-so if its a family member.

How have YOU incurred a level of grievance though? The whole situation is NOTHING to do with you, you have chosen to try and fight a battle that right now doesn't exist. If your son get's home and wants help to sort this then you can help him fight his battle.

Poster on here regularly give help and advice to relatives, neighbours or friends of the aggrieved party if they are helping them with a consumer issue.

However, said relative/neighbour/friend tend to post a lot of details about the scenario. If enough information has been given they are given the advice needed. If there is not enough information, they are asked questions to fill in the blanks needed to give the correct help. When they come back with the answers they then get the help needed.

So far you haven't been able to answer a single question that could lead to anyone giving you any other advice. We/you still don't know whether your son is perfectly happy with the price paid for the hotel he's ended up in or whether it is an absolute nightmare. If the former then there is no complaint to be made. If the latter come back when he is home and you/he are ready to answer some questions that will help posters give you the correct advice.

WTFH

I wonder if Matty's son also posts on here. Maybe he's said to his mates "I'm going to phone my dad and tell him we've been moved to a different hotel for a laugh, just to see what he says on MSE"

baza52

It may be a godsend they were put in another hotel.
If their town centre hotel was around Wenceslas Square that's the area with most Brothels And, late at night, Prague women work the streets in this area too.

Matty007

Fosterdog wrote: »

How have YOU incurred a level of grievance though? The whole situation is NOTHING to do with you, you have chosen to try and fight a battle that right now doesn't exist. If your son get's home and wants help to sort this then you can help him fight his battle.

Poster on here regularly give help and advice to relatives, neighbours or friends of the aggrieved party if they are helping them with a consumer issue.

However, said relative/neighbour/friend tend to post a lot of details about the scenario. If enough information has been given they are given the advice needed. If there is not enough information, they are asked questions to fill in the blanks needed to give the correct help. When they come back with the answers they then get the help needed.

So far you haven't been able to answer a single question that could lead to anyone giving you any other advice. We/you still don't know whether your son is perfectly happy with the price paid for the hotel he's ended up in or whether it is an absolute nightmare. If the former then there is no complaint to be made. If the latter come back when he is home and you/he are ready to answer some questions that will help posters give you the correct advice.

His grievance was that he didnt get to stay in the hotel he booked and paid for and has since been moved to a hotel not in the central position.

The hotel he is now staying in he could of paid £270 less then he did for his original one.

It is a clear consumer issue, it shouldn't matter whether as his father I should try to seek advice, it really shouldn't.

Some have offered considered advice and yes the group might be advised by their parents to consider a claim, it might mean a significant refund to each person, that is yet to be known but the efforts to seek some clarification is quite reasonable.

As a dedicated forum for consumer advice it shouldnt have shocked you it really shouldn't have.

Matty007

WTFH wrote: »

I wonder if Matty's son also posts on here. Maybe he's said to his mates "I'm going to phone my dad and tell him we've been moved to a different hotel for a laugh, just to see what he says on MSE"

Oh dear, not your best one ........

Matty007

baza52 wrote: »

It may be a godsend they were put in another hotel.
If their town centre hotel was around Wenceslas Square that's the area with most Brothels And, late at night, Prague women work the streets in this area too.

Thats his grievance ......

mattyprice4004

Matty007 wrote: »

Oh dear, not your best one ........

And that's the point where they all go 'ooooooooooooo!' while crowded around a laptop in their city centre hotel.

Fosterdog

Matty007 wrote: »

Thats his grievance ......

So his grievance is that he has been moved to a hotel that is too far away for him to go to a brothel or use the services of a prostitute?

Fine boy you've raised there.