Successful complaints about private parking tickets - how to get them cancelled!

tungtungtungtung

Hi All,

Just wanted to report another successful cancellation.

EuroCarParks at our local Sainsburys with a fairly tight timelimit and ANPR going in and out of the car park.

Initially their support website fobbed us off.

But on contacting the store manager he kindly cancelled the ticket for us.

Found his name on linkedin and emailed him with format name.surname@sainsburys.co.uk

Fairly Happy with the outcome.

Also, not sure their Sainsbury's branded parking signs are compliant, but thankfully it didn't come to that. 

Le_Kirk

Well done!               

Dolphin136

tungtungtungtung said:

Hi All,

Just wanted to report another successful cancellation.

EuroCarParks at our local Sainsburys with a fairly tight timelimit and ANPR going in and out of the car park.

Initially their support website fobbed us off.

But on contacting the store manager he kindly cancelled the ticket for us.

Found his name on linkedin and emailed him with format name.surname@sainsburys.co.uk

Fairly Happy with the outcome.

Also, not sure their Sainsbury's branded parking signs are compliant, but thankfully it didn't come to that. 

Hi, would you be able to paste your email to the store manager. So I can get an idea of what to include and how ‘harsh’ to sound. 

Coupon-mad

There are several recent, good examples already in this thread. Just skim-read back a few pages.

RedcarYellowcar

Hi, just wanted to say thank you for all the help in this forum. 
Successfully appealed Parking Eye ticket at The Range, Staines. It has two hour free parking, I was there for two hours and 13 minutes. Initially tried instore to no avail( I had purchased whilst there)
I appealed (attaching the receipt) using template A which I pretty much paste and copied. I received an email last night stating its been cancelled.
Thanks again, its very much appreciated.

Umkomaas

RedcarYellowcar said:

Hi, just wanted to say thank you for all the help in this forum. 
Successfully appealed Parking Eye ticket at The Range, Staines. It has two hour free parking, I was there for two hours and 13 minutes. Initially tried instore to no avail( I had purchased whilst there)
I appealed (attaching the receipt) using template A which I pretty much paste and copied. I received an email last night stating its been cancelled.
Thanks again, it's very much appreciated.

PE do seem to cancel PCNs where genuine customers are involved, and who can attach a copy of the receipt for the parking event date to their appeal. For PE there does seem to be a minimum spend threshold, believed to be (but not confirmed) of around £30+. 

Well done in shaking the monkey off your back. 👍