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Successful complaints about private parking tickets - how to get them cancelled!

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Comments

  • 1505grandad
    1505grandad Posts: 3,803 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Congrats on having it cancelled. However have you mixed up your a.m. with p.m. because as it stands the cancellation came over 12 hours later?
  • j_g_uk
    j_g_uk Posts: 1 Newbie
    edited 29 June 2019 at 2:58PM
    Having read some of the threads on here, I hope that I am not speaking too soon but we had a PCN from Parking Eye for our car being parked at Guildford HI while attending a conference. I wrote and complained to the duty manager and the front of House Manager at HI has just written saying that they have told PE to cancel the charge. Hopefully that's the last I'll hear... I did it by snail mail so I have their printed letter in my hand.
  • Haha yes maybe it was a nice try on my part. It's a fair point 8pm and cancelled 8.16am so really 12.16 hours but was thinking I sent it out of hours so from them actually receiving it I reckon they start at 8am in the morning.

    Sufficie to say it's a great result thanks to everyone on here and am grateful for what you all do.
  • I hope I am posting this in the right place. I received a NTK in the post from Euro Parking Services Ltd for being parked outside an allocated bay. In fact, I had pulled out of the parking bay to exit, when a car double parked over the exit, preventing me from exiting. I hooted and asked him to move, and he signalled that he would be a minute. During the time it took for said man to return to his vehicle and me to exit, EPS deemed I was parked outside a bay.. Needless to say, my appeal to them was denied. It was a bit tricky finding out who the land owner was, it is a small centre in Birmingham with a Tesco Express and a Greggs, and both Tesco and Greggs claimed no affiliation with the parking service. So I googled the building name and found the actual owners. After an email to them, I received a very apologetic call, and was told that if you stop for even a minute, they issue a PCN. I've just received an email confirmation from the land owner that they have had the PCN cancelled with Euro Parking Services. Thanks for the heads up in this forum to pursue the land owner.
  • Le_Kirk
    Le_Kirk Posts: 24,625 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Well done, a good result.
  • Hi
    I have received a PCN from Smart parking today and do not know where to start or what is best to do next.

    Can anyone help please .
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    the NEWBIES FAQ STICKY THREAD is the third thread down from the top of this forum , so near the top

    please start your own thread using the red NEW THREAD BUTTON, top left of this forum , near that NEWBIES thread

    post your query into it , because people will ignore you in this thread because it is not yours at all so we will only tell you once what you need to do about it (and wont answer your query unless you have your own thread)

    the rule is , one person one thread , so please start your own thread after reading the NEWBIES faq sticky thread

    thank you
  • Coupon-mad
    Coupon-mad Posts: 152,298 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Bluemoon85 wrote: »
    Hi
    I have received a PCN from Smart parking today and do not know where to start or what is best to do next.

    Can anyone help please .

    If you didn't notice that my signature under every reply I make here tells every newbie where to click to find the NEWBIES thread, then please get off the phone and on a laptop and click on the breadcrumb trail at the top of this page, to get back.

    We assume people who miss my signature, below, must be on phones.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Hello,

    Just wanted to say a massive thank you to those who contributed to this thread with so much knowledge and information.
    I actually received a highview parking ticket (golden eye ticket) on Friday 12th July 19, for overstaying my time at Catford retail island. After studying these threads, I sent the blue template as suggested and unedited in the sticky thread Friday evening and today Monday 15th July 19 at 9:59 I received a response "
    Dear Sir/Madam,
    Thank you for your correspondence relating to your Parking Charge Notice (PCN).
    Further to your representations, we have investigated your claims and can confirm that your Notice has subsequently been cancelled in full and no further action will be taken.

    Yours faithfully,
    HIGHVIEW PARKING LIMITED

    Thanks again everyone. This was a brilliant result!
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Further to your representations, we have investigated your claims and can confirm that your Notice has subsequently been cancelled

    Nice to see, better than the other rogue traders who frequent this forum acting like weasels on heat ????
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