Are Tesco always this aggressive?

joansgirl

I've had issues with Tesco as well. I do my main shopping at a big Tescos and I do it at 6.30am, (it's a 24 hour store) before it gets too busy as I hate shopping with a vengeance. I think this was last year when the incident occurred. In an effort to save money Tescos wouldn't open a proper till until 7am. So they made me go through a self scan till with a huge trolley load of shopping (8 bags full). Of course, every time I tried to change a bag the alarm went off and an assistant had to come and re-set the till. She soon got chocked off with doing it and eventually she stood behind me, waiting for the alarm. Then she had the cheek to shout, really loudly, so that everybody in the near vicinity stopped what they were doing and stared at us, "stop fiddling with your bags!". By this time I was cheesed off so I told her that I had no choice, I was trying to get an empty bag open for the next lot of shopping. She was most unhelpful and downright rude with it so eventually, after tipping all the shopping back into the trolley, I walked away and left her to sort it out. By this time sainsburys were open so I went there instead. The annoying thing was that one of my friends works at Tescos and she told me they can turn the bagging area alarms off so the till doesn't need constant re-setting. All the woman would have had to do then was watch in case I nicked something! These people are too full of their own self importance and they don't like it when they're wrong!

Prothet_of_Doom

Yes. Was it Formby? They go and hide the labels and deny that the label ever existed. And the way the 'fat' viscious looking one treats old people is in my humble oppinion very unkind.

I just keep calm, point out that if they'd like to check my clubcard statement, they'll find out that over 10 years I've spent over £50K in store or on fuel or on line, so I expect some honest old fashion goodwill. I just keep saying it over and over again. Confusing labeling is an offence under the trades descriptions act, would you like me to take it to a higher authority?

jacques_chirac

joansgirl wrote: »

I've had issues with Tesco as well. I do my main shopping at a big Tescos and I do it at 6.30am, (it's a 24 hour store) before it gets too busy as I hate shopping with a vengeance. I think this was last year when the incident occurred. In an effort to save money Tescos wouldn't open a proper till until 7am. So they made me go through a self scan till with a huge trolley load of shopping (8 bags full). Of course, every time I tried to change a bag the alarm went off and an assistant had to come and re-set the till. She soon got chocked off with doing it and eventually she stood behind me, waiting for the alarm. Then she had the cheek to shout, really loudly, so that everybody in the near vicinity stopped what they were doing and stared at us, "stop fiddling with your bags!". By this time I was cheesed off so I told her that I had no choice, I was trying to get an empty bag open for the next lot of shopping. She was most unhelpful and downright rude with it so eventually, after tipping all the shopping back into the trolley, I walked away and left her to sort it out. By this time sainsburys were open so I went there instead. The annoying thing was that one of my friends works at Tescos and she told me they can turn the bagging area alarms off so the till doesn't need constant re-setting. All the woman would have had to do then was watch in case I nicked something! These people are too full of their own self importance and they don't like it when they're wrong!

Would it not be easier to delay your shopping by a few minutes - if you arrive at 6.30am and then pick your items, it must be close to 7am anyway?

Moglex

jacques_chirac wrote: »

Would it not be easier to delay your shopping by a few minutes - if you arrive at 6.30am and then pick your items, it must be close to 7am anyway?

Would it not be easier still if Tesco just provided a workable way to pay rather than making their customers faff around waiting for half an hour just so they can check out properly?

joansgirl

Would it not be easier to delay your shopping by a few minutes - if you arrive
at 6.30am and then pick your items, it must be close to 7am anyway?

I'm ready to go thru the checkout at 6.30, been instore since before 6am! All this kicked off on a Friday so now I go shopping on a Saturday when they open the checkouts earlier, plus the Saturday staff are more polite.

Would it not be easier still if Tesco just provided a workable way to pay rather
than making their customers faff around waiting for half an hour just so they
can check out properly?

They've got this new "scan as you shop" thing there now. The only problem is that it only operates at after 8am (I think, or maybe 9am) and it's just too crowded by then.

bebewoo

They're like that at the big Lewisham Tesco too.
You have to follow them to the shelf or they'll take the SEL off and say you're lying. (I saw them do this) Also they said to me that Tesco don't do double the difference. I don't go there any more.

fluffnutter

Should have gone to Waitrose. You'd have probably paid £2.50 for each spoon but at least no one would have gone MENTAL on you.

quidsy

I am so confused!

What's the problem again?

jacques_chirac

Moglex wrote: »

Would it not be easier still if Tesco just provided a workable way to pay rather than making their customers faff around waiting for half an hour just so they can check out properly?

There was no suggestion joansgirl 'faffed around waiting' for half an hour, but rather that they went a while later - no great hardship, and no reason to have a great long moan about it.

Sheldon_Cooper

jacques_chirac wrote: »

There was no suggestion joansgirl 'faffed around waiting' for half an hour, but rather that they went a while later - no great hardship

If you read her post carefully you'll see that she goes in that time because it's less busy then. It gets busy around the 7 which is why they then open the till she would like to use. So your suggestion is completely useless.

and no reason to have a great long moan about it.

If you don't want to read moans, wouldn't it be more sensible not to read a forum that is, whatever its title may indicate, pretty much directed to vents and moans, rather then come here, read them, and then whine about it?