Dealing with Payday Loans

marilyna

lantanna wrote: »

What are you going to do?

I really don't get why they won't let people pay by standing order. Its frustrating.

I'm definitely not giving them my card number.

I don't know whether to contact them or not. My address has changed but not my email or phone number. They could be writing to me at my old address.

Aaagh

Received these two emails from them, first they say it is a repayment plan, then tell me paying by cheque does not stop collection, and does not secure a valid payment arrangement.:eek:

*Thank you for contacting QuickQuid. Please be advised that we have not received a request to cancell the continuous payment.

The acceptable payment methods used by Quick Quid are: Bank Account, Debit Card, Bankers Cheque or Cashiers Cheque. Unfortunately, we do not accept PayPal, standing orders, giro slips, credit cards or provide an account number that you can make cash payments into.

If you have any queries, our Collections Department is here to help.

QuickQuid Collections Department
Direct Line: 0808 234 4561
Fax: 0808 101 1381
[EMAIL="Collections@QuickQuid.co.uk"]Collections@QuickQuid.co.uk[/EMAIL]
www.QuickQuid.co.uk


Thank you for contacting us to pay your balance by cheque. Please be advised sending cheques will not cease collection activity, as paying via cheque does not secure any valid payment arrangements. The payment details and instructions are below.

PAYMENT DETAILS

- Date: dd/mm/yyyy
- Payment Amount: £________

PAYMENT INSTRUCTIONS

- Print and fill in the 'Amount Tendered' field of the payment stub below. We cannot accept payment without all of these details.
- Post the banker's cheque (payable to QuickQuid) and the payment stub to the following address:

QuickQuid Collections
PO Box 47
Sheffield
S98 1DR

If you have any queries, our Collections Department is here to help.

QuickQuid Collections Department
Direct Line: 0808 234 4561
Fax: 0808 101 1381
[EMAIL="Collections@QuickQuid.co.uk"]Collections@QuickQuid.co.uk[/EMAIL]
www.QuickQuid.co.uk

Call free from landlines. Mobile phone companies may charge up to 40p per minute.

Terms and Conditions apply. All loans are subject to status and affordability checks prior to approval. All applicants must be 18 or over.

QuickQuid is the trading name of CashEuroNetUK, LLC. CashEuroNetUK LLC is a Limited Liability Company incorporated in the United States. Head Office: 200 W. Jackson Blvd., 14th Floor, Chicago, IL USA. Correspondence Address: 483 Green Lanes, London, N13 4BS. Consumer Credit Licence #: 603395.

Please detach and return the payment stub below with a banker's cheque before your due date to avoid additional fees. The address below is for payment processing only.

---

QuickQuid Collections
PO Box 47
Sheffield
S98 1DR

Name:
Account Number:
Due Date:
Amount Due: £
Amount Tendered: £
Loretta G

marilyna

Just received this from Mr Lender

Thank you for your email.

We would like to confirm your outstanding balance is £710.00 this includes your late fees and interest charge.

We are able to offer you a repayment plan for the balance over the following

Repayment offer 1: 3 monthly payments of £236.66 to settle your loan.

Repayment offer 2: 6 monthly payments of £118.33 to settle your loan.

We are unable to freeze the account and set up the repayment plan until we receive your initial payment.

Your account will remain in collections until your initial payment has been received.

Please be aware that whilst your account is not in a repayment you may incur charges, our system may try to recoup the funds and your account may be sold to a third party debt collection agency.


I have attached an income and expenditure form for you to complete and return to us.

Kind Regards,



Amy





Tel: 0208 532 5045

marilyna

Just got this from Pounds to Pocket, clearly ignoring and contradicting previous communication I have had with them.

On 25 Sep, 2013, a payment of £177.23 will be due.

The payment will be:
£109.33 interest
£67.90 principal



Using our continuous payment authority, and pursuant to the Loan Agreement, this payment will be automatically debited from your debit card. After this payment you will have 9 payments remaining on your loan. To view your full payment schedule, log in to your account at https://www.PoundstoPocket.co.uk.



As a reminder, your following payment will be due:


on 30 Oct, 2013, with a payment of £177.23.

The payment will be applied as follows:

£127.55 interest
£49.68 principal



If you have any queries, please contact our Customer Service Team via phone, email or online chat.

Pounds to Pocket Customer Service
2013 Credit Today Alternative Lender of the Year Finalist
Direct Line: 0800 016 3106
Fax: 0808 234 9327
support@poundstopocket.co.uk
https://www.PoundstoPocket.co.uk


If you are in financial difficulties such that you cannot repay your loan, please contact us at 0800 016 3114.

Call free from landlines. Mobile phone companies may charge up to 40p per minute.

Phishing is a form of online identity theft. Please note that Pounds to Pocket only operates on the PoundstoPocket.co.uk domain, will never ask you to click on an email link to read a personal message, and will only ask you to click on an email link to reset your password if requested.

Pounds to Pocket is the trading name of CashEuroNetUK, LLC. CashEuroNetUK LLC is a Limited Liability Company incorporated in the United States. Head Office: 200 W. Jackson Blvd., 14th Floor, Chicago, IL USA. Correspondence Address: 483 Green Lanes, London, N13 4BS. Consumer Credit Licence #: 603395.

marilyna

Got this letter from Speedloan today, look at post 31 on this thread, and you will see they did not accept my offer.

If I said I can't afford to pay, I am unlikely to turn around and say now I can afford to pay.


Balance outstanding £753.39
Arrears £112

We are disappointed that you have not yet contacted us with regards to your failed Direct debit payment.

Can you please call us as a matter of urgency on 0844 4480 527 to bring your account up to date using your debit card. We also need you to re-confirm your bank account details and make sure your Direct debit is set up correctly. Calling us today will mean that we do not have to take any further action against you. If you do not contact us we may be forced to issue you with a Default Notice, pass your account onto a third party Debt Collection Company and charge you default interest which may increase your balance.

We look forward to receiving your call within 3 working days of the date of this letter

Yours sincerely

Andrew Shuttlewood
Speedloan Finance

eyeopener2

You have to remember your dealing with idiots here, that is point number 1.

2......is there any reason with all this that you couldn't go through stepchange or payplan?

They pay the payday loans directly and your having to negotiate with computers and dreary bored collection"agents" reading from a script.

sourcrates

Ask them for there bank details so you can pay via online banking, they cannot refuse to give them to you, paying that way gives you piece of mind as they do not see any of your payment details.

marilyna

eyeopener2 wrote: »

You have to remember your dealing with idiots here, that is point number 1.

2......is there any reason with all this that you couldn't go through stepchange or payplan?

They pay the payday loans directly and your having to negotiate with computers and dreary bored collection"agents" reading from a script.

Thanks, just wanted to be in control and handle things myself.

marilyna

sourcrates wrote: »

Ask them for there bank details so you can pay via online banking, they cannot refuse to give them to you, paying that way gives you piece of mind as they do not see any of your payment details.

So far, the only PDL, that has accepted what I am offering, and payment method, is PaydayUK, and I can either pay them by standing order, or pay cash over the counter at their bank.

The rest are unreasonable.

Pounds to pocket accept my offer but do not accept standing orders, giro slips or provide their bank account number.:eek:

Quick quid accept my offer are saying that I can pay by cheque, but this does not cease collection activities, or secure any valid payment arrangements :eek:

Mr Lender have come up with their own repayment plan,ignoring what I can afford, asking me to pay £118 each month, when I said I could only afford £16.


Speedloan did not accept my offer, and are asking for debit card details, or to set up a direct debit, expecting me to pay the same amount I paid before I defaulted,:eek:

You can't get blood from a stone, can you?

TheMoney

Not hugely relevant to the thread, but just a little piece on Standing Orders. These payments are still sent via BACS transfer and therefore won't be received same day like Direct Debits would be. The other option as previously mentioned would be requesting their banks sort code and account number and making a transfer as these are received the same day.

marilyna

TheMoney wrote: »

Not hugely relevant to the thread, but just a little piece on Standing Orders. These payments are still sent via BACS transfer and therefore won't be received same day like Direct Debits would be. The other option as previously mentioned would be requesting their banks sort code and account number and making a transfer as these are received the same day.

Thanks.I assumed it would be same day.

PaydayUK had said that I need to make my payment 10 days before the date they have given me.

Does it take ten days for a standing order to be received????

Pounds to Pocket, and Quickquid have made it clear they don't give out their bank details.