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PC Cleaner pro has messed up my PC !!

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  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Ratboy wrote: »
    What specific default comment are you talking about? Are you mad?

    You've been on the bevvies, haven't you? ;)
  • Ratboy wrote: »
    I don't think I've seen the Tiger bite so soon in a thread OP, it is usually after 6 posts, when the trolls come out, and argue between thereselves..

    Ok you downloaded some Malware, the compy goes stupid, strange that you can't get into safe mode???

    What you need to do is download antivirus, that boots at switchon from cd, and scans the Hdd boot sector, from another PC, then set as autoplay for your compy.

    Otherwise, just format you hdd, and start again.

    WELL !!! I for one didn't understand any of that !! :D
    When life throws you lemons...put them in a gin and tonic !!
  • closed wrote: »
    if you posted a little more information, that would probably be avoidable.
    Hi
    My Son has just been around and showed me the system information
    Microsoft Windows XP Home edition version 2002 service pack 3
    Computer Intel(R)
    Pentium(R) 5 CPU 2.66GHz
    2.66GHz, 768 MB of RAM

    Does this help ?
    When life throws you lemons...put them in a gin and tonic !!
  • closed
    closed Posts: 10,886 Forumite
    no, but a hijackthis log might

    along with a what happens when you use IE

    and what firewall/security software is in use

    and whether malwarebytes has been run
    !!
    > . !!!! ----> .
  • closed wrote: »
    no, but a hijackthis log might

    along with a what happens when you use IE

    and what firewall/security software is in use

    and whether malwarebytes has been run
    I cannot post a "hijackthis log" as I cannot access the internet on the PC !!
    As previously posted...When I click on the IE icon it comes up with a message that says " Internet explorer is currently running without add-ons"
    Therefore it won't work

    I had been using Mozilla Firefox to access the internet. When I click on the icon it brings up Google homepage and will also bring up the results page if I enter something into the search.
    However, when I click on one of the results, it always comes up with an error message which says
    The connection was reset
    The connection to the server was reset while the page was loading...blah blah blah
    With a button that say "try again"
    I have Avast security and I think it is Windows firewall.
    When life throws you lemons...put them in a gin and tonic !!
  • closed
    closed Posts: 10,886 Forumite
    edited 10 September 2013 at 10:38AM
    you don't need internet access on that machine to post a log, it's a txt file, which can be transferred or typed

    IE, that's an information message, click past it, and go to the homepage

    disable all your firefox addons, run ccleaner if installed
    !!
    > . !!!! ----> .
  • I cannot click "past it" and it won't go to the homepage....which is my problem.
    It just comes up with Internet Explorer cannot display the webpage !
    How do I disable firefox addons ?
    Have already run ccleaner.
    When life throws you lemons...put them in a gin and tonic !!
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Thought that you were going to run the Destructive Restore....
  • Which ones should I disable ?
    When life throws you lemons...put them in a gin and tonic !!
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