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Comments

  • Nudge wrote: »
    Advice needed please
    I have just received my first unadressed mail pack in ages
    and it has really changed
    Now having to return the mail to them, but is it all unadressed
    mail to be returned to them or only what royal mail delivers
    to me?
    The white stick on labels I assume only go on the listed items to
    be recognised that they will be listing
    The answers on here make much more sense than some of the
    stuff they send out, so thankyou for the help and advice you all
    give out on here, it is appreciated

    If they have provided the labels and envelopes to return the unadressed mail, then it is ALL unaddressed items, eg free newspapers, whatever royal mail deliver, whatever is delivered as promotional literature for takeaways etc.
    The labels should be attached to each item.
  • Beckyy
    Beckyy Posts: 2,833 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    As above.

    Return and label all. Including take away menu, free local newspaper etc.
  • Nudge
    Nudge Posts: 6,979 Forumite
    Thankyou for the useful advice, I thought I only had to label
    the specified items that they have highlighted to look out for.


    They have sent me 3 sheets of labels though and 5 black bags
    to send the items back in every Monday


    Thankyou again for the advice given on this useful site
  • CBU2004
    CBU2004 Posts: 121 Forumite
    On paper it tells me to add SMART.
    Online it says not to add SMART.
    When preparing the item it does not let me associate a SMART.

    Am I right in saying, go with what it says online rather than the paper schedules provided?
  • libra10
    libra10 Posts: 19,704 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You're right, the online screen is more up to date than the paper schedule. You don't need to add a Smart.
  • I was rested on the survey at the end of August and I have just received a test item with a smart tag and R number. Anyone else ever had this happen. I have not signed up for any other survey.
  • Beckyy
    Beckyy Posts: 2,833 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I was rested on the survey at the end of August and I have just received a test item with a smart tag and R number. Anyone else ever had this happen. I have not signed up for any other survey.

    Also happened to me. I assumed a panelist had been very behind with their posting list and sent it out a month or two on. I just recorded it and returned the smart to TNS.
  • Good Afternoon All,
    Only recently back on the panel, recd cube via the neighbour, it contained 1 x foam , 1x elastic band 1 x tin foil envelope for returning smarts & 2 x smarts.:mad::mad::mad::mad:

    Should it have stamps on it or a post office label ?
    Appreciate any replies.:D:D:D
  • meandmaboy wrote: »
    Good Afternoon All,
    Only recently back on the panel, recd cube via the neighbour, it contained 1 x foam , 1x elastic band 1 x tin foil envelope for returning smarts & 2 x smarts.:mad::mad::mad::mad:

    Should it have stamps on it or a post office label ?
    Appreciate any replies.:D:D:D

    Some cubes have stamps whilst others have an APL.

    Does it have an R number label? If it does, that should indicate if it should have been stamped.

    I think you are going to have to contact TNS (phone tomorrow morning or email if not) because you will have to let them know about the two Smarts.
  • Some cubes have stamps whilst others have an APL.

    Does it have an R number label? If it does, that should indicate if it should have been stamped.

    I think you are going to have to contact TNS (phone tomorrow morning or email if not) because you will have to let them know about the two Smarts.

    Many thanx, scambled about & found crushed bit of paper :eek: which was the 'R' NUMBER showing it should have been apl.
    Will take your advice & ring them in the morning.:):):)
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