Royal Mail Surveys rewarded with Stamps.

Zeusiblue

Could i pay for an APL item with my stamps or would they take the stamps off me and stick them straight on to the cube?

I have an item to post out next week to response services, hiowever there is no enveloipe provided for the smart they want me to put in and it has to go second class

Help

anamenottaken

Zeusiblue wrote: »

Could i pay for an APL item with my stamps or would they take the stamps off me and stick them straight on to the cube?

I have an item to post out next week to response services, hiowever there is no enveloipe provided for the smart they want me to put in and it has to go second class

Help

I don't see why postage needs to be affixed if it is "response services". Surely "response services" means the recipient pays, not the sender?

Zeusiblue

anamenottaken wrote: »

I don't see why postage needs to be affixed if it is "response services". Surely "response services" means the recipient pays, not the sender?

On the printed page it states second class, however there is no envelope

elsien

Zeusiblue wrote: »

Could i pay for an APL item with my stamps or would they take the stamps off me and stick them straight on to the cube?

I have an item to post out next week to response services, hiowever there is no enveloipe provided for the smart they want me to put in and it has to go second class

Help

I think when they say APL that's exactly what they want - I've just had an email to say it's the proper APL label they want, not stamps.
Re the response envelope, if I were you I'd not post it this week but email or phone them re the missing envelope and ask them what they want you to do about it. Chances are they'll say to leave it.

anamenottaken

Zeusiblue wrote: »

On the printed page it states second class, however there is no envelope

Oh, I see. BRS can be 2nd or 1st class.

Elsien suggests emailing or phoning. Phoning is better if you are able to do that one morning. As you will know it can be quite a while before you get a reply to an email.

sheramber

I had a missing jiffy bag onw week and was told to ignore it. They would note it and it woud eventually drop off the system.

I have always had a reply to an email withing three days.

I do put my panellist number and the subject mater in the header.

catz1ct

Hi everyone. I hope you can help.

I am a brand new starter with this and I have just received my first pack yesterday. I thought they would have included some instructions on what I need to do. I received 1x envelope and 1x jiffy bag, it looks like I need to post the envelope in the post box and take the jiffy bag to the post office. Do I just go to the counter and ask them to take the jiffy bag? Do I need to ask for proof of posting?

I haven’t received any log in details for the website so I don’t know how they will know I have sent it?

Many thanks

Zanderman

catz1ct wrote: »

Hi everyone. I hope you can help.

I am a brand new starter with this and I have just received my first pack yesterday. I thought they would have included some instructions on what I need to do. I received 1x envelope and 1x jiffy bag, it looks like I need to post the envelope in the post box and take the jiffy bag to the post office. Do I just go to the counter and ask them to take the jiffy bag? Do I need to ask for proof of posting?

I haven’t received any log in details for the website so I don’t know how they will know I have sent it?

Many thanks

If you haven't yet had login details then you won't even have set up which postboxes you use (I assume). Therefore you can't even post anything.

I'd ring or email them (you must have had some email correspondence from them, so must have their contact info and your username info I assume) before doing anything with the postings. There's no point in just posting them.

(and no, don't go the counter with anything unless it won't fit in the box or needs stamps/postage bought)

elsien

catz1ct wrote: »

I am a brand new starter with this and I have just received my first pack yesterday. I thought they would have included some instructions on what I need to do.

I received a training pack in the post, and there is also the training page on the website you can look up to get you started. But it may well be that they've sent your envelopes early and the rest of the info is on its way along with the welcome email and instructions.
TNS are not the most organised of companies, so in that respect you're off to a good start!

blahblahdoh

catz1ct wrote: »

Hi everyone. I hope you can help.

I am a brand new starter with this and I have just received my first pack yesterday. I thought they would have included some instructions on what I need to do. I received 1x envelope and 1x jiffy bag, it looks like I need to post the envelope in the post box and take the jiffy bag to the post office. Do I just go to the counter and ask them to take the jiffy bag? Do I need to ask for proof of posting?

I haven’t received any log in details for the website so I don’t know how they will know I have sent it?

Many thanks

Hi Catz1ct,
this happened to me when I started training a few weeks ago - confusing isn't it? You will probably be sent instructions over the next few days, so I'd just wait. I got the same as you at first, then another mailing a few days later with some training "smarts", then last of all an email with instructions. Doh! :rotfl: