Royal Mail Surveys rewarded with Stamps.

flipflop29

Hi,

I've only been on the full panel a couple of weeks and I'm finding the vague and sometimes muddled information from TNS really quite frustrating. I've found the helpline is often engaged and if I email a question the reply turns up days after the posting date of the item I'm querying about!

One (possibly silly question). The SMARTS in the received items - do I post them all back in the SMART returns envelope, or do they ever get needed for posting schedule items?

LEJC

flipflop29 wrote: »

One (possibly silly question). The SMARTS in the received items - do I post them all back in the SMART returns envelope, or do they ever get needed for posting schedule items?

When you receive a smart in the post from another panellist you log it into the system as received and that updates your smarts in stock list

the smarts may be recalled by the panel in which case they will turn red onscreen and you remove them and post them back in the smart envelope..
you can also use any that you have when preparing post to send that require a smart insertion with the item

madmum33

I've had an email today telling me my six months is almost up and I'm going to be rested in a few weeks. I have to say I need the rest, it's perfect timing as my health has been poor recently and I'm hoping to be having surgery in the next few months. Thanks to everyone who has answered my questions over the last 6 months!

pineapple123

apga wrote: »

Anybody else receive a roll of sellotape? Is it instead of stamps? Or am I about to get boxes to post?

About to get boxes I think.

Saetana

Well, I was supposed to receive my first posting pack this week for my third stint on the survey. Nothing has arrived - although I suppose this shouldn't be a surprise given that TNS appear to be in chaos at the moment. Nothing showing on the website either - time to email them, sigh, I'll I expect a reply sometime in April

m1kjm

Saetana wrote: »

Well, I was supposed to receive my first posting pack this week for my third stint on the survey. Nothing has arrived - although I suppose this shouldn't be a surprise given that TNS appear to be in chaos at the moment. Nothing showing on the website either - time to email them, sigh, I'll I expect a reply sometime in April

You're not alone. It's exactly the same for me too.

BrianS2014

madmum33 wrote: »

it's perfect timing as my health has been poor recently and I'm hoping to be having surgery in the next few months.

Sorry to hear about your ill health, and here's hoping the surgery is performed sooner rather than later and that it is successful.

NAR

apga wrote: »

Anybody else receive a roll of sellotape? Is it instead of stamps? Or am I about to get boxes to post?

Damio wrote: »

It wouldn't be instead of stamps as they are a monthly incentive, it will either be to bulk something out with (like the paper/cardboard in the jiffy bags) or for sealing a box

pineapple123 wrote: »

About to get boxes I think.

I got one also. Many of my large and medium brown envelopes don't stick so I sellotape them closed. So maybe others have complained and they have issued these to all panellists to help. But almost certainly it is for boxes, as I got the £2 love to shop vouchers too.

treasure_hunter_2

Ive been undergoing 'training' for my second stint of being on the panel for 3 weeks now, and this morning received an email informing me that due to an over subscription in my area im being rested for a few weeks until a space becomes available!... but i can continue with the unadressed and correctly delivered surveys in the meantime. I hope they dont forget about me !! i wonder if il have to start the training period all over again when i get re called??

anamenottaken

treasure_hunter wrote: »

Ive been undergoing 'training' for my second stint of being on the panel for 3 weeks now, and this morning received an email informing me that due to an over subscription in my area im being rested for a few weeks until a space becomes available!... but i can continue with the unadressed and correctly delivered surveys in the meantime. I hope they dont forget about me !! i wonder if il have to start the training period all over again when i get re called??

Almost certainly.
Though it has to be said one person in this thread has reported not having received any training before engaging in the full survey!