P.I.P. timescales...

BethcMac64

Not sure what time I suppose I have to wait until Mon morning. How often are we meant to have assessments? I have been on ESA since Nov 2011 and had 2 assessments for that, last one May 2013 and now just had my PIP assessment in April there.

geordie_girl_2

Hi Kittykat17. My MP sent me a letter saying she had written to IDS and that she would contact me as soon as she hears from him. Bet waiting long time.

lauriee

kittykat17 wrote: »

Susie, I couldn't believe it when I read the latest instalment to your saga. Due to my almost year long wait I assume I'll have the same problem if / when I get a favourable decision. I hope they pull their fingers out and you get what you are due very quickly. I've filled in the review questionnaire to the best of my ability and hope that will help others further down the line.


Well done to others that have finally got their decisions and here's hoping that the rest of us don't have to wait much longer.


Su

I got a feeling if/when I get an award I am also going to be in the same situation im on 39 weeks now

Sunshinesusie3

lauriee wrote: »

I got a feeling if/when I get an award I am also going to be in the same situation im on 39 weeks now

Quite possibly. Especially if you've calculated you'll be awarded the enhanced rate for both care and mobility. Unless someone quickly catches on to this glitch, the longer your wait has been, the more ill you are the more fiery hoops you seem to have to jump through.

BethcMac64

Sunshinesusie3 wrote: »

Quite possibly. Especially if you've calculated you'll be awarded the enhanced rate for both care and mobility. Unless someone quickly catches on to this glitch, the longer your wait has been, the more ill you are the more fiery hoops you seem to have to jump through.

I totally agree with this, hence they had my report, raised more queries warranting a further supplementary report and now today I got a letter from Atos telling me I am to go for an assessment in July, hello, I've had my assessment in April!!

Caza143

I applied sept 2013 had medical 23rd of June it's now in audit. I was even told I had short memory and depression in the medical it took about 80 min. I am just wondering time scales from this as I am 9 months waiting I rang and they said 4 weeks but from what I see on here most are waiting months

dialysis

BethcMac64 wrote: »

Not sure what time I suppose I have to wait until Mon morning. How often are we meant to have assessments? I have been on ESA since Nov 2011 and had 2 assessments for that, last one May 2013 and now just had my PIP assessment in April there.

Not sure about assessmets Beth I was on the old incapacity benefit and wasn't entitled to the new ESA??? on incap I only had one every three years the assessment for PIP was crap my hubby manages my treatments and medications and she wouldn't let him speak and then she told DWP that I had walked from the assessment centre over 200 metres I am in a wheelchair and my hubby met me outside the door total b..........s my MP is going to get in contact with the DWP though so maybe it will help I will be on phone first thing and every day until they get it sorted.

BethcMac64

dialysis wrote: »

Not sure about assessmets Beth I was on the old incapacity benefit and wasn't entitled to the new ESA??? on incap I only had one every three years the assessment for PIP was crap my hubby manages my treatments and medications and she wouldn't let him speak and then she told DWP that I had walked from the assessment centre over 200 metres I am in a wheelchair and my hubby met me outside the door total b..........s my MP is going to get in contact with the DWP though so maybe it will help I will be on phone first thing and every day until they get it sorted.

How can they just tell bare faced lies like that, what is wrong with these people. I just completed the independent review form, it took ages but I'm glad I did it and gave a great deal of suggestions which included taking both Atos and Capita out of the whole process altogether.

geordie_girl_2

dialysis wrote: »

I come on here everyday to see how u all are getting on and it shocks me to the core when I read your posts, 3 hour call backs don't exist, I am 10 days into waiting for my five day call back and this is the third time, the call centre is just a helpline and tbh from my experience they don't seem to have a clue I spoke to a lady last week and she asked me when I called again to ask for her, not a bloody chance of getting her again as it depends which office you get transferred to. Like many of you my original claim was 10 months ago and heard all the excuses, lies and wrong information under the sun, I was a nurse for 20 years and if I had done my job with the same incompetence and lack of knowledge as these people I know for sure I wouldn't have been employed for 20 minutes. Its a total disgrace and I feel so sorry for us all, shocking and inhumane the way we are being treated

Hi, dialysis. I totally agree, the whole pip process is a complete shambles.

ukp

BethcMac64 wrote: »

So today I made my "Daily" call to DWP, spoke with a very nice and sympathetic chap named Kevin, after getting through the security Q's and having to explain everything again even though he had all the notes in front of him the conversation went like this....

Kevin: How can I help you today?
Me: Do you think you can help me, do you want to help me?
Kevin: I'm not sure if I can but if I can I will and yes I would like to.
Me: I need to speak with my case manager.
Kevin: Oh I'm not in a position to put you through we don't have the facility to do so?
Me: But you have a telephone and I know this because I'm speaking to you on it.
Kevin: Yes I do have a telephone.
Me: Does the case manager have a telephone?
Kevin: Yes, they all do.
Me: So look up the extension number for that case manager and patch me through.
Kevin: I can't do that.
Me: Why not?
Kevin: I don't think we're allowed to?
Me: Why do you think you're not allowed to?
Kevin: I'm not sure.
Me: What does it say in your procedures manual about this?
Kevin: I don't know.
Me: Do you have a procedures manual?
Kevin: Yes.
Me: Do you know how to gain access to it?
Kevin: Yes.
Me: Ok, so go look it up and read what it says then call me back and let me know what it says and then I will let you know whether or not youve been helpful to me today!!!
Kevin: Is there anything else I can help you with today?
Me: No.
Kevin: Well thank you for calling DWP today.

LoL, I mean hello! Did he call me back? NOPE! LOL!!

Assuming this "call" even happened, I'm not surprised he wouldn't put you through with an attitude like that. I'd have hung up on you.