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Buyer demanded postage refund, left neg feedback when not given, what to do?

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Comments

  • poet123
    poet123 Posts: 24,099 Forumite
    edited 17 August 2013 at 3:53PM
    Take a look at this item and the postage costs and the write up.

    281151136777 or this 281151140211
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    poet123 wrote: »
    Take a look at this item and the postage costs and the write up.

    281151136777 or this 281151140211

    Ha, that really works doesn't it!

    P and p stars 4.5
    dispatch 4.5
    and the other two and not so brilliant either.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • poet123
    poet123 Posts: 24,099 Forumite
    soolin wrote: »
    Ha, that really works doesn't it!

    P and p stars 4.5
    dispatch 4.5
    and the other two and not so brilliant either.

    How long will it be before she gets banned?

    And yet, some posters advocate charging what you like!!
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    poet123 wrote: »
    How long will it be before she gets banned?

    And yet, some posters advocate charging what you like!!

    She can survive on 4.5 it's just whether she will get the best prices for her goods as a lot of buyers will walk away. Also of course, depends on her expanded dashboard.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • zerog
    zerog Posts: 2,478 Forumite
    soolin wrote: »
    She can survive on 4.5 it's just whether she will get the best prices for her goods as a lot of buyers will walk away. Also of course, depends on her expanded dashboard.

    Has anyone ever decided not to buy from someone because they had 4.5 DSRs?? Maybe they won't show up at the top of best match, that's all. Anyway 3 more weeks until none of this matters anymore!
  • soolin
    soolin Posts: 74,431 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    zerog wrote: »
    Has anyone ever decided not to buy from someone because they had 4.5 DSRs?? Maybe they won't show up at the top of best match, that's all. Anyway 3 more weeks until none of this matters anymore!

    Yes, I have avoided buying from someone with poor stars before now it can indicate wider issues.

    I am not sure whether the changes will mean no more issues in future either, I wonder if the difference will become more marked. You will have TRS sellers with automatic 5* then other business sellers perhaps maintaining near that with accurate ish postage. Then you will still have the 'private' sellers desperate to keep,using their free 99p listings and increasing their p and p to encompass the additional charges.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Chrysalis
    Chrysalis Posts: 4,780 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    soolin wrote: »
    Yes, I have avoided buying from someone with poor stars before now it can indicate wider issues.

    I am not sure whether the changes will mean no more issues in future either, I wonder if the difference will become more marked. You will have TRS sellers with automatic 5* then other business sellers perhaps maintaining near that with accurate ish postage. Then you will still have the 'private' sellers desperate to keep,using their free 99p listings and increasing their p and p to encompass the additional charges.

    how do you view someone's stars?

    I cant even view my own.

    ebay is run like a play school.
  • campdave
    campdave Posts: 2,198 Forumite
    It's on their feedback page. If you can't find them, maybe you should be in play school?
  • Chrysalis
    Chrysalis Posts: 4,780 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    campdave wrote: »
    It's on their feedback page. If you can't find them, maybe you should be in play school?

    oh look someone who treats an attack on ebay as an attack on themselves, there is some people over defensive of ebay's illegal childish policies on here.

    I just checked the feedback page of some people I brought off and no star info.

    --edit--

    right so its only viewable on some sellers, I only see it on large sellers.
  • poet123
    poet123 Posts: 24,099 Forumite
    Chrysalis wrote: »
    oh look someone who treats an attack on ebay as an attack on themselves, there is some people over defensive of ebay's illegal childish policies on here.

    I just checked the feedback page of some people I brought off and no star info.

    --edit--

    right so its only viewable on some sellers, I only see it on large sellers.

    You get stars after 10 or 12 sales.
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