Parking Charge - Excel Parking - Stockport Peele Centre

bondy_lad

yep, i have the photos on my mob,but not ime afraid the brains on how to display it on here, i will ask my kids they may know how,,, it could have been when they increased the car park charges 30% (current rate on inflation as we all know) from £1-00 to £1-30 per hour but the machines for reg have ben there a while as i encouraged folk to enter,,,Foxtrot Oscar(iykwim) instead of their actual reg,,some did, some thought i was nuts,but i continue my mission in the peel centre and the nearby (aldi/parking eye,,scam on newbridge lane) as i hate with a passion ppcs.i am first to admit their signage is much better,but no mention anywhere of having to pay after 6pm(correct me if i am wrong please)loads of folk know it was free,,and still think it is,that is how the scum known as excel are still catching folk out,we all know it would be to hard (not) to say,,there is no free parking here anymore etc etc or could it be to expensive in loss of scam fake finds.

Guys_Dad

Bondy - next time you are down at the Peel, could you ask around at the stores when the signs changed and it's probable that some staff would have been affected by the changes and might know.

Cheers.

ITGuy90

OK - I'm going to send the appeal today. Wish me luck!

Guys_Dad

Yes, good luck and hope you get a good result.

Umkomaas

ITGuy90 wrote: »

OK - I'm going to send the appeal today. Wish me luck!

Good luck ITG. Main objective of this appeal is to hook that POPLA code.

Then you (with our help) can go to town on the real appeal, and get rid if this from your life.

bondy_lad

ok guys dad will do,i know the gorgeous young lady in argos,,with mcfc tattoed all down her arm,,she loves me cos ime a blue and she has been educated about the scum known as excell,,if i go down and she is working,if she doesnt know when signs were changed she would deffo find out for us,not sure if going over w/e but i will go asap.the excell staff on there nknow who i am and tend to avoid me when they see me preaching,cowards that they are,they for sure would not tell me or give me duff info if they did.

ITGuy90

Thanks guys - just sent it now. I will let you know when I receive a response (if any).

Umkomaas

ITG - have you seen a similar Excel/Peele Centre post running concurrently? The OP is just ahead of you in the process timescale.

If you've not already read this thread it might be wise to do so as I suspect you'll get a similar response to your appeal as did the OP in this other case. It will give you the opportunity to give it some advance thought before receiving (probably) the inevitable!

Here's the link:

https://forums.moneysavingexpert.com/discussion/4691267

ITGuy90

I got this automated email:

From: Central Payments Office <[EMAIL="cpo&#64;excelparking.co.uk"]cpo@excelparking.co.uk[/EMAIL]>
Date: 9 August 2013 13:05:03 BST
To: dp201323@*********
Subject: Re: Appeal

Dear Sir/Madam

This is an automated response notification regarding your appeal/challenge to a Parking Notice.

Please be advised that we acknowledge receipt of your email, and will be responding directly to you in due course. However, prior to doing so we require the following information in advance to enable us to process your appeal/challenge. If you have not already done so, please forward the following information as a matter of urgency, as we are unable to process your appeal/challenge without it:

1) The PARKING NOTICE SERIAL NUMBER This can be found in the top right hand corner of the Notice and will be prefixed, SERIAL No. XL/____________.

2) A FULL POSTAL ADDRESS that we can correspond with, as all decisions are conveyed in a letter to the motorist.

[FONT=&quot]3) [/FONT][FONT=&quot]The FULL NAME of the motorist.[/FONT]

If you are unable to locate the PARKING NOTICE SERIAL NUMBER we will require the full vehicle registration number of the vehicle to which the NOTICE was served.

Please be advised that Excel Parking Services Ltd cannot accept any responsibility for any increase in the NOTICE CHARGE should YOU fail to provide us with the requested information within 7 (SEVEN) days from the date of this email.

Upon receipt of the required information we will place the NOTICE on hold while the circumstances surrounding the issue of the NOTICE are investigated and the Management team review the contents of your email. Once a decision has been reached, a letter will be issued to the motorist at the identified postal address conveying the outcome of the appeal/challenge. We will advise you in writing of any further course of action you should take, as deemed necessary to support your appeal/challenge.

Be advised

–

WE ARE UNABLE TO PROCESS YOUR APPEAL/CHALLENGE WITHOUT THE PROVISION OF THE ABOVE REQUESTED INFORMATION – A PARKING NOTICE SERIAL NUMBER AND THE FULL NAME AND ADDRESS OF THE MOTORIST.

If you have already provided all relevant information, then please accept our apologies and ignore this email, as we will be dealing with your appeal/challenge and notification of the outcome will be sent to you in due course.

All Email correspondence should be directed to: [EMAIL="CPO&#64;excelparking.co.uk"][FONT=&quot]CPO@excelparking.co.uk[/email][/FONT]

Thank you for your co-operation.


Central Payment Office
Excel Parking Services Ltd

This communication is only for the use of the addressee. It may contain information which is legally privileged, confidential and exempt from disclosure. If you are not the intended recipient you must not read, copy, distribute or disseminate this communication or any attachments to anyone other than the addressee or use the information it contains. If you receive this communication in error, please inform us by replying to this e-mail. No responsibility is accepted by Excel Parking Services Ltd. for personal e-mails, or e-mails unconnected with the firm's business.

Umkomaas

As they already have your name and address you can respond with that BUT make it absolutely clear that this is the name and address of the REGISTERED KEEPER which is the basis that the NtK was issued under PoFA 2012 by them.

Give them the reference number on the NtK.

Advise them that your appeal is now lodged and require them to accept the appeal (and cancel the charge) or if they reject it provide you with a POPLA verification code to which the Registered Keeper is entitled - BPA Ltd Code of Practice 22.12 refers.