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Faulty training shoes : refuses to change because I used it

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Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Jessica9 wrote: »
    Yes, by locked in I mean I was really locked in with a big noisy key and I could not get out if I wanted to.

    What did the manager say when you asked him why he had locked you in?

    You seriously need to consider raising a complaint with that bank.
    But of course, you can expect the manager to deny he did it.
  • wealdroam wrote: »
    What did the manager say when you asked him why he had locked you in?
    He said that he 'didn't know' : this is impossible due the noise and effort he needs to make in order to lock the door. Secondly, nothing explain the reason why until today I have not receive the refund : the only probable reason being that the manager had not really faxed the whole form (I have receive the same form few days later after I made a complaint against this manager but I refuse to file this twice).
    wealdroam wrote: »
    You seriously need to consider raising a complaint with that bank.
    But of course, you can expect the manager to deny he did it.

    I have made a complaint but the bank is ignoring it : until present I do not have received a complaint reference number. Now, I am looking for the way/procedure in order to take legal action (County court).
  • Valli
    Valli Posts: 25,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    For my own sanity I'm going to unsubscribe before this gets any worse...
    Don't put it DOWN; put it AWAY
    "I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
    :heart:Janice 1964-2016:heart:

    Thank you Honey Bear
  • Valli wrote: »
    For my own sanity I'm going to unsubscribe before this gets any worse...

    I think that is very sensible :D
  • "Faulty training shoes : refuses to change because I used it"

    ....That was (and still) the subject of this thread.
  • iammumtoone
    iammumtoone Posts: 6,377 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    edited 18 September 2013 at 7:01AM
    wealdroam wrote: »
    What did the manager say when you asked him why he had locked you in?

    You seriously need to consider raising a complaint with that bank.
    But of course, you can expect the manager to deny he did it.

    These days internal doors in places like banks etc do not have keys (quote- big noisy keys), when is the last time you saw an internal door in a public building with a key hole? If doors need to be lockable for any reason they have coded locks where you have to press the numbers in the right order to gain access.
  • comeandgo
    comeandgo Posts: 5,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Exactly what I was thinking iamamumtoone - its all cards and codes these days and if the door is shut then its not by key, it can click shut but needs codes or pass card to open it.
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 18 September 2013 at 9:02AM
    Jessica9 wrote: »
    He said that he 'didn't know' : this is impossible due the noise and effort he needs to make in order to lock the door.

    How did he lock the door? With a big set of jangly keys?

    (Text removed by MSE Forum Team)
    Accept your past without regret, handle your present with confidence and face your future without fear
  • gb12345
    gb12345 Posts: 3,055 Forumite
    Jessica9 wrote: »
    nothing explain the reason why until today I have not receive the refund : the only probable reason being that the manager had not really faxed the whole form (I have receive the same form few days later after I made a complaint against this manager but I refuse to file this twice).

    You are unlikely to get a refund.

    This would be classed as a chargeback and the retailer would have to agree to it, which they won't do as they are still remidying the situation.
This discussion has been closed.
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