Tesco dumped my shopping and ran!

Dave_Brooker

carolt wrote: »

How did the driver know "I was in, clearly in" - what is he, psychic or something? As I hadn't answered the door, he had no way of knowing whether I was at home or not.

If he wants to be at home to tuck his children in bed, he shouldn't get a job requiring him to do deliveries up to 11pm at night.

All you had to do was answer the door and sign for some shopping.

Not much to ask really....

changkra

Dave_Brooker wrote: »

So you were too idle to answer the door to the people delivering your food and some how the food sitting on the doorstep thing is their fault???

Tesco states that if the delivery is going to be early then they will phone you from the van to ask if its OK to deliver. So yes it is their fault for not following their own procedure.

Dave_Brooker

uktim29 wrote: »

Can someone point me in the direction of the evidence that the driver wanted to finish early and just simply hadn't had better traffic than expected or previous customers who may have helped speed up his previous visits.

It's not often people moan about deliveries arriving early...

Dave_Brooker

changkra wrote: »

Tesco states that if the delivery is going to be early then they will phone you from the van to ask if its OK to deliver. So yes it is their fault for not following their own procedure.

If she could not be bothered to answer the door, surley getting the phone would have been equally traumatic?

changkra

albertross wrote: »

Put yourself in the drivers position, there is someone in, clearly in, ignoring you at the door, what would you do.., you would start to unload, and give them time to answer the door, but then they still continued to ignore you.

Maybe the driver wanted to get home in time to put his kids to bed.

If there was no one in, I doubt the food would have been unloaded, and they might have come back at 9.

What if the customer is disabled and booked the slot for when s/he knew their carer would be there to see to it? There are many different reasons for not answering a door, it's not always because the customer didn't want to answer, sometimes they can't.

carolt

You're not a Tesco delivery driver by any chance, Albertross? Or you Dave Brooker? Or are you in fact the same person or conjoined twins?

Wow, when I thought to let off a little steam, never thought it would excite so much interest....

I must vent here more often......

Oh you are right about one thing, though Albertross, I shall vote with my feet and stop using Tesco's for my shopping if they can't manage the seemingly impossible task of coming at a time that I've booked and that is convenient for me rather than them. By the way, just to be pedantic, doubt delivery driver can hear baby screaming in bedroom at the back, with the door shut...unless he's got VERY good hearing along with being psychic.... Oh, and I don't want sympathy from Tesco's just efficient service.

catz1ct

Maybe he thought theres someone in but they aren't answering the door so what shall I do? I'll just leave it outside for them then because they don't want to answer.

Could be a whole number of reasons tbh.

Al_Mac

I'm surprised at how many people think it is acceptable to turn up early. Would you turn up early to a party?

Yes the driver might have heard someone was in, but it could be just children, who aren't allowed to open the door.

Tesco have rules, they should stick to them, and they are being paid for it as well.

LilMissEmmylou

for the sake of 15 mins id have answered the door, signed and asked him just to set the stuff in the kitchen for me and close the door behind after . Before you ask - yes i too have a baby a 5 month old, and yes she may scream at times, but im aware it only takes a moment to answer a door. Id rather they be early than late and for 15 mins im sure ur frozen was fine, heck it takes longer than that to DO your tesco shop and somehow it all gets home fine...

catz1ct

I don't think you can assume what the guy thought. It's just one of those things tbh. Slightly annoying but thats life!

The guy is probably under pressure to get everything done in a set time so sometimes things like this happen.