An odd one, possible scam from postcode ub18 7nl

Gingernutty

bluelass wrote: »

I posted about this on forum yesterday but my post seems to have vanished? I sent some jewellery to Gold Refiners last Monday in a special delivery envelope they sent to me. I got a call from their customer services the next day to be told when the valuation team opened the envelope the items I noted on the pack form were missing.They also told me a single earring had been found in the envelope, which is rubbish as I sent them a watch and a pendent nothing else. I sent some other items to this firm last year with no problem. The person on the phone seemed to contradict thereselves saying it was signed for by one of their reception staff and when it was signed for the signer didn't notice any thing amiss with the envelope, the person signed with just a first name which seems odd I have taken in parcels for neighbours and the postie said I needed to put my surname on the signature too. Then the same customer service member said when the valuation team received the envelope it looked bunched up around the edges near the seal and tape had been put near the seal. I made sure it was sealed neatly and did not use any tape when I took it to the post office. I asked them to send me the special envelope back and they have refused to, they are also demanding I send them the original certificate of posting and receipts for the missing items. I contacted the PO where I took the envelope to and they told me under no circumstances give the recipient any documents instead i have to send them to royal mail along with a form they are sending to me. Gold Refiners contacted me again to demand the original documents again and said i could not claim for my items with royal mail or them. what do i do? i have spoken to my local trading standards and they said if royal mail refuse liability for the items i will have to pursue Gold Refiners but i think that will be very difficult if their being awkward at this stage.

This has nothing to do with the rest of thread subject.

What's preventing you from starting your own thread?

bluelass

i posted on this thread because I couldn't start one of my own and I need some prompt advice.

TBeckett100

Odd post to high jack. Maybe the recent poster was googling money saving !!!!!! and ended up there

Trying to picture the scene, hard up girl, bronzed wealthy man with Rubles in his pocket

dacouch

Gingernutty wrote: »

This has nothing to do with the rest of thread subject.

What's preventing you from starting your own thread?

To be fair to Bluelass there was an entire thread about a buy your gold refinary in Hatton Garden. The thread had a number of suspicious new posters praising such company.

I was a contributer to the thread and it was noted they used a virtual office address in Hatton Garden and the website had the address of the company intentionally hidden along with no registered company name. So if you had any problems you would be dealing with a virtual office address so difficult to enforce any court actions.

The thread had a number of posts deleted and fairly recent new critical posters had edited their posts to solelt state that basically indicate they had been lent on and it was not worth the hassle.

I'm guessing the owner had leant on MSE and had the whole thread removed which is odd as the posts from the existing MSE members including myself were correct.

You can find the thread in google cache by googling my name and hatton garden.

bluelass

I am far from hard up! I read some of the posts about hatton garden metals. Gold refiners (star refining) have a address in east London I don't know if they are related to hgm.

bluelass

I contacted trading standards and they are going to contact GR. TS say they contacted the RM and they are not at any fault the package was signed for and no evidence of tampering by post office staff and to be fair I don't think a postie would risk his or her job over 2 items of jewellery valued less than £400. This is a issue with GR themselves, I really believe my items have been damaged or mislaid and they don't want to accept liability.

bluelass

TBeckett100 wrote: »

Odd post to high jack. Maybe the recent poster was googling money saving !!!!!! and ended up there

Trying to picture the scene, hard up girl, bronzed wealthy man with Rubles in his pocket

I am far from hard up cheeky sod.:mad:

peter_the_piper

bluelass wrote: »

I contacted trading standards and they are going to contact GR. TS say they contacted the RM and they are not at any fault the package was signed for and no evidence of tampering by post office staff and to be fair I don't think a postie would risk his or her job over 2 items of jewellery valued less than £400. This is a issue with GR themselves, I really believe my items have been damaged or mislaid and they don't want to accept liability.

""They also told me a single earring had been found in the envelope, which is rubbish as I sent them a watch and a pendent nothing else.""

I can see the postie removing the 2 items and putting back 1 earring and resealing the envelops.
Good luck with chasing them as they do seem to be the ones at fault.

bluelass

peter the piper why on earth would a postie risk his job and a record for that? I don't think they would. Many have posted on here about post gold scams.

peter_the_piper

bluelass wrote: »

peter the piper why on earth would a postie risk his job and a record for that? I don't think they would. Many have posted on here about post gold scams.

Sorry you misunderstood me, I was trying to say how unlikely it was that à postie would take two items and replace with an earring so it was certain the companies fault. Hope ive made à better job this time.