Compensation for delayed flights Discussion Area

Jo_CB

Thank you. I was thinking they may try to wriggle out of it and blame it on the weather, despite them moving our flight. Wondered if our case was different. Will look at the thread, thank you.

Jo_CB

Thank you! Good advice and will look into it.

jimbowen wrote: »

Hi Jo,
you can claim from your insurance and this will not affect any claim you have against the airline. Now for your flight. IMO your flight should have flown on time. The airline as you say has chosen to bump you. That is not an extraordinary circumstance and could have been avoided. As your delay was over 4 hours for a transatlantic flight you should be able to claim under EC 261/2004. From what you have said you should be entitled to €600 per paying passenger. The airline will probably fob you off but if your lucky the CAA will check and decide in your favour. If the airline still won't play ball then you can either take them to court or use a no win no fee solicitor to support you.

Vauban

Jo: they will try to wriggle out of it! Though I think your case is sound.

With apologies to Jimbowen, think very carefully before you involve the CAA. The most likely outcome is that they will sit on your claim for a number of months before sending it on to the airline for them to assess against what are very biased guidelines. And if you are unlucky, the CAA may even agree with the airline and say you have no case - which will make success in a legal action much more difficult. There are very very few people who have had a positive response from the CAA.

So assuming your claim is rejected by the airline, your real options are only: 1) take them to court; 2) engage a NWNF lawyer; or 3) walk away. As Caz says, the FAQs on page one of the Thomson thread is where to start.

JPears

Its only my opinion, but it looks like you were bumped/denied, not cancelled. If the same flight number left at the correct time on the correct day but you were prevented from boarding, that is denied boarding. Much more difficult for the airline to defend.
In two words, forget CAA.

Vauban

JPears wrote: »

Its only my opinion, but it looks like you were bumped/denied, not cancelled. If the same flight number left at the correct time on the correct day but you were prevented from boarding, that is denied boarding. Much more difficult for the airline to defend.
In two words, forget CAA.

That is a really interesting can of worms ... I don't think you're right: but I'm not sure why!

Mr_A9

Hi Martin and all

First timer here and have a question I need help with.

I saw the post of possibly receiving compensation for delayed flights but it only mentioned EU flights.

My question is.....I was delayed in New York in December 2010 for 14 hours due to the snow here at Gatwick Airport.

I'm managed to get the last seat on a flight to Manchester Airport then had to get a train to Crewe and then a train to London.

Am I entitled to any compensation at all ??????

Thank you

Jo_CB

Thanks, well our plane flew with Thomson in our exact flight time to the same airport but they used the flight number from the day before and delayed our flight number by 24hrs.

The staff - check in and air stewards told us that they put the previous day's passengers in our slot as not the delay them further.

So they avoided changing the flight number...


(same

JPears wrote: »

Its only my opinion, but it looks like you were bumped/denied, not cancelled. If the same flight number left at the correct time on the correct day but you were prevented from boarding, that is denied boarding. Much more difficult for the airline to defend.
In two words, forget CAA.

bionda

I was delayed Six hours on the 24th coming back to the UK. Because of flooding at the terminal, the generator had gone so there was no electricity. My BA flight could not leave the UK and was therefore late.
Flights into and out of Heathrow were fine and I watched feeling somewhat sick that the Easy jet flight from the other terminal at Gatwick arrived and left on time.
1) was this the airlines fault?
2) if not surely they have insurance against this sort of thing. In which case who do I make a claim to?
They supplied us with a voucher for a snack.
Anyone else in this situation?
Anyone advise me?
Thanks!
Bionda

Caz3121

bionda wrote: »

I was delayed Six hours on the 24th coming back to the UK. Because of flooding at the terminal, the generator had gone so there was no electricity. My BA flight could not leave the UK and was therefore late.
Flights into and out of Heathrow were fine and I watched feeling somewhat sick that the Easy jet flight from the other terminal at Gatwick arrived and left on time.
1) was this the airlines fault?
2) if not surely they have insurance against this sort of thing. In which case who do I make a claim to?
They supplied us with a voucher for a snack.
Anyone else in this situation?
Anyone advise me?
Thanks!
Bionda

Probably better to post on the BA thread but
1) not the airlines fault
2) you could try claiming off your travel insurance (although some policies delay comp only kicks in after 12 hours and may be a minor sum)

Gatwick Airport is issuing £100 in shopping vouchers for those with cancelled flights on Xmas Eve but not seen anything for delays

JPears

Jo_CB wrote: »

Thanks, well our plane flew with Thomson in our exact flight time to the same airport but they used the flight number from the day before and delayed our flight number by 24hrs.

The staff - check in and air stewards told us that they put the previous day's passengers in our slot as not the delay them further.

So they avoided changing the flight number...


(same

Are you sure the flight number was different to yours? Usually its the same flight number for each route on a daily basis.
My argument would be, if it was the same flight ie time of departure, departure airport and destination, but you were bumped to allow other passengers on, that is denied boarding. Irrespective of the cause of those other passengers being put on the plane in preference to you.