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Compensation for delayed flights Discussion Area

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  • Mark2spark
    Mark2spark Posts: 2,306 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    SimonLugs wrote: »
    Re: Flight MON313 Cardiff to Sanford on 18th September 2008
    Our records show that the aircraft scheduled to operate your flight suffered an engine fault...

    Is this the end of the road for me now or is there grounds to claim??
    If so, what do i do next?

    You should post in the Monarch section really Simon.
    You have been fobbed off that a tech issue is an EC. You'll have to go to court to get your compensation.
  • Mark2spark wrote: »
    You should post in the Monarch section really Simon.
    You have been fobbed off that a tech issue is an EC. You'll have to go to court to get your compensation.

    The Monarch Section? I only quickly went to last post to write mine in so assume there are sections for differnet companies since i last posted here.

    Court - what chances do i stand with it and whats costs please?
  • 111KAB
    111KAB Posts: 3,645 Forumite
    1,000 Posts Combo Breaker
    SimonLugs wrote: »
    The Monarch Section? I only quickly went to last post to write mine in so assume there are sections for differnet companies since i last posted here.

    Court - what chances do i stand with it and whats costs please?

    Simon - post on this thread > https://forums.moneysavingexpert.com/discussion/4384583
  • Taz9 wrote: »
    Emirates (EK). Gloucester Park 95 Cromwell Road - London SW7 4DL

    Please find email-id's below. I have just sent emails and it's working.

    Complaint was sent to the first email-id and then received response from the second one and from then, I'm corresponding with that one.

    [EMAIL="ekreservations@emirates.com"]ekreservations@emirates.com[/EMAIL]
    [EMAIL="Customer.affairsUK@emirates.com"]Customer.affairsUK@emirates.com[/EMAIL]
  • Hi,
    In 2009 ,my wife was delayed on an outgoing flight from Manchester to Bodrum for over 6 hours. The flight was with a Turkish Airline called Saga Airlines who no longer fly in this Country.
    The flight was actually booked through Late deals.co.uk, Newcastle who are part of the TUI group.
    Does anybody know if she can make a complaint in this instant and if it can be directed via Late Deals ? as that is the company who she bought the flight from and made the payment to. I would expect the delay was the fault of Saga as they appeared to be incompetent, as she actually had a 1 & 1/2 hour delay coming back and that was down to the fact that the plane could not link up to the walkway tunnels and had to wait out on thet armac for steps to be taken out, the first set that did not fit to the plane correctly.
  • Caz3121
    Caz3121 Posts: 15,832 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    sesame wrote: »
    Hi,
    In 2009 ,my wife was delayed on an outgoing flight from Manchester to Bodrum for over 6 hours. The flight was with a Turkish Airline called Saga Airlines who no longer fly in this Country.
    The flight was actually booked through Late deals.co.uk, Newcastle who are part of the TUI group.
    Does anybody know if she can make a complaint in this instant and if it can be directed via Late Deals ? as that is the company who she bought the flight from and made the payment to. I would expect the delay was the fault of Saga as they appeared to be incompetent, as she actually had a 1 & 1/2 hour delay coming back and that was down to the fact that the plane could not link up to the walkway tunnels and had to wait out on thet armac for steps to be taken out, the first set that did not fit to the plane correctly.

    As per the FAQs the claim is against the airline, so you need to write to Saga Airlines
  • Can anyone advise me? In October 2009 our flight from Doncaster Airport was turned around half way into our journey to Kos and sent back to Manchester Airport because of a fault with the landing equipment and poor visibility meant the plane couldn't be landed by eye in Kos. We returned to board a plane which wasn't faulty and the delay in arriving at our destination was around 9 hours.

    The problem is, I can't remember the airline we used and don't have the flight number. Does anyone have any idea where I could get this information?

    Thanks in advance.

    Lindsey.
  • jpsartre
    jpsartre Posts: 4,090 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you know the date you travelled? If so, you should be able to find out on Flightstats.com.
  • jpsartre wrote: »
    Do you know the date you travelled? If so, you should be able to find out on Flightstats.com.


    Thanks, I now have the info I need- don't have any proof of being on the flight at all but gonna put in a claim against Thomson anyway. Fingers crossed!!
  • Hi,
    Does anyone know of any other sites than Flightstats to ascertain if flights have been delayed. I travel between 4- 6 times a year to Turkey and have kept my invoices going back 6 years. When I check the flight details on Flightstats for the majority of them it does not find especially with Onur air. Some it brings up the flight but states that it took off and landed at incorrect times, ie night flight, not a day flight, not as per the schedule, which is incorrect again. I do know that several flights I have taken over the six years have been delayed.
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