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Anyone want to join me? Awaiting Mortgage decision...

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  • DeeDee87
    DeeDee87 Posts: 17 Forumite
    edited 5 June 2018 at 2:36PM
    Well I think I left it a bit too late to join in on this thread!

    I honestly thought it would take longer to get our mortgage as FTB's.
    Here is our timeline if anyone is waiting on HSBC to approve :)

    22/05/18 - Vendor accepts offer
    29/05/18 -DIP placed by broker
    30/0518 - DIP accepted by HSBC
    30/05/18 - (Late afternoon) mortgage application submitted to HSBC...
    2/6/18 - application passed to underwriters.
    5/6/18 - Confirmed by broker that HSBC have approved the application subject to the
    valuation :)


    YAY!

    I wish you all speedy decisions if you are waiting :)
  • We've now received the offer text from Nationwide! Need to wait to see the full offer and conditions before we can get too excited, but the text confirmation is a huge relief!
    crosejames wrote: »
    Partner and I first time buyers currently waiting on a mortgage decision from Nationwide. He's outwardly very relaxed whereas I'm freaking out, struggling to sleep and can only just concentrate at work. I've been reading this forum a lot and finding it so helpful to read other people's experiences. Our timeline so far (below) isn't outside of our lender's averages, but I can't stand the waiting.

    Our timeline so far:

    mid-March - told the flat we currently rent is being sold, letting agent can't say if we'll be allowed to stay under the new owner
    31/3 - initial conversation with L&C to check affordability, how much we'd be able to borrow etc, receive their decision in principle (not official DIP from a lender, and not based on a credit check)
    April - lots of house hunting
    9/5 - offer accepted on house we love, another conversation with L&C to let them know. L&C very reassuring about our chances as the price we're paying is approx. 40k less than we could afford to borrow
    10/5 - receive mortgage recommendation from L&C
    14/5 - receive AIP from Nationwide, submit full application and provide payslips. Nationwide text to say application received
    15/5 - Nationwide text to say valuation scheduled
    16/5 - Nationwide ask, via broker, for proof of our deposit
    22/5 - Nationwide ask for an additional payslip (my partner gets an annual bonus, they want proof of its consistency)
    23/5 - text from Nationwide to confirm valuation has taken place, they state 48 hour review period
    25/5 - chase broker to see if any news, they confirm Nationwide is happy with the property value and that they will get in touch when they have more news
    31/5 - chase broker for an update, they say Nationwide want partners Jan 2017 payslip as proof of bonus. We provided this already on the 22nd, but send again. Broker says we don't need the bonus in our affordability assessment so he's had this requirement waived. Says nationwide working through a backlog and nothing to be worried about.

    The wait continues....
  • Pegasaurus
    Pegasaurus Posts: 35 Forumite
    Hello Pegasaurus and I'm sorry it took a long time to sort out your final bill.

    With a change of supplier, it's the new supplier that drives the switch. They're responsible for sending the old supplier the meter readings they open their account to. The old supplier uses the same readings to close their account. This stops the same energy from being charged twice. The readings go through a third party (Data Collector) who checks they're in line with past readings held for the property. Sometimes, the Data Collector will make a change and both suppliers need to use the same amended readings to open/close their accounts.

    I have to say, though, 4 months seems a long time to receive readings. Was there a dispute? These can happen where the respective opening/closing readings don't match or if the Data Collector changes the readings. They're usually resolved using an industry wide procedure called an Agreed Reads Dispute (ARD). This is where the two suppliers re-agree the opening/closing readings and re-submit them.

    Another delay could be if the new supplier hasn't signed up to Faster Switching. Most have but there are exceptions. If they have, switches go through in about two and half weeks. If not, it could be 5 to 6 weeks.

    Once we have the correct readings from the new supplier, we look to have the final bill issued within 35 days. Customers are given 44 days to pay bills before anything is shared with a credit agency. As you paid this quickly, you're right to take this down the complaints route and refer to the Energy Ombudsman as you're unhappy with our explanation.

    Sorry again the switch didn't go smoothly Pegasaurus and the final bill was delayed.

    Malc

    Hi Malc,

    No - there was no dispute. Also, I was given 14 days to pay the final bill not 44. EON customer services acknowledged it was really unfortunate but coudn't change credit file. Hence the ombudsman.

    Thanks.
  • Pegasaurus
    Pegasaurus Posts: 35 Forumite
    Pegasaurus wrote: »
    Hi Malc,

    No - there was no dispute. Also, I was given 14 days to pay the final bill not 44. EON customer services acknowledged it was really unfortunate but coudn't change credit file. Hence the ombudsman.

    Thanks.

    Ah, sorry. Correction - it was 44 days before it was sent to CRA but that didn't acknowledge that I'd been waiting on a reply from EON re: a payment query (with two chases) in that time.
  • EMCS
    EMCS Posts: 10 Forumite
    EMCS wrote: »
    First time buyer.
    Still awaiting H2B authority to proceed (should be Monday latest) but broker has pushed on regardless and started the application proper with Nationwide.

    Valuation scheduled for May 25th.

    May 16 - broker submitted application
    May 17 - valuation scheduled
    May 25 - valuation
    May 29 - valuation approved
    May 29 - Nationwide queried a payslip (because it was in a different format due to the new financial year)
    May 30 - broker sent information about payslip
    June 5 - offer received
    First-time buyer, muddling through
  • KingMob
    KingMob Posts: 57 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    Anyone had recent experience with Danske Bank? FTB struggling to get a feel for milestones and how long process might take.

    Early April - Placed initial offer - recently asked if minded waiting till Oct for vendor to decide if they were moving or not!

    24th May - Offer placed and accepted on another property. No chain, vendor moving to new build early July.
    30th May - Another appointment with adviser. Documents provided. Mortgage application made.
    1st June - Solicitor quotes obtained and one instructed.
    4th June - AIP obtained, request for current payslip and payment details for valuation.
    5th June - Solicitor info packet received in post, filled in and returned.
    6th June - Full application expected today.

    Assume getting valuation booked is the next milestone. Not clear to me if Danske will contact me directly or if all comms will go via adviser.
  • Full offer received via email and all looks fine. :beer:

    That means from full application to offer, it's been 15 working days. It's been such a comfort reading other people's experiences and timelines, thank you!
    crosejames wrote: »
    We've now received the offer text from Nationwide! Need to wait to see the full offer and conditions before we can get too excited, but the text confirmation is a huge relief!
  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Pegasaurus wrote: »
    Hi Malc,

    No - there was no dispute. Also, I was given 14 days to pay the final bill not 44. EON customer services acknowledged it was really unfortunate but coudn't change credit file. Hence the ombudsman.

    Thanks.
    Pegasaurus wrote: »
    Ah, sorry. Correction - it was 44 days before it was sent to CRA but that didn't acknowledge that I'd been waiting on a reply from EON re: a payment query (with two chases) in that time.

    Thanks for the update Pegasaurus. Sorry again the final bill was so late and hope all goes well with the Ombudsman.

    Malc
    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Pegasaurus
    Pegasaurus Posts: 35 Forumite
    Got a DIP from HSBC but I don't think they'll like our bank statements so going to find a lender who doesn't need them. Any ideas who they are at the moment?
  • We can finally, tentatively join this thread. Our previous credit history isn't great but fingers crossed that our broker knows his onions...


    15/03 Initial chat with Natwest, AIP given with soft search.
    30/03 Issues on credit reports shown to Natwest, new AIP given.
    15/04 Contacted broker as did not believe Natwest would accept our full application, they agreed
    16/04 Begin house hunting in earnest
    21/05 Initial offer made, rejected 24/05
    24/05 Second and final offer made
    25/05 Offer accepted
    25/05 Back to broker to discuss options
    31/05 AIP referred with Principality, as expected with previous credit issues declared (not a straight decline, woop!)
    31/05 Progressed to full application with Principality


    Nervously waiting now. Did not expect to be at this point as soon as we are - prepared for another 12 months wait at least.


    Small update...


    05/06 Broker contacted us to say Principality are happy to progress on to the valuation. Have upgraded to Homebuyers so may take a couple of weeks, but another positive step forward.
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