The Mobile Outlet

kltpzyxm

TheGame7 wrote: »

I am still waiting for my fourth cashback cheque.

What e-mail address should I contact them on? I have not had a reply from the three I tried!!

Which three would they be? It's easier for people to assist if you provide more details....

Darryl1108

Hi folk's

I'm still watching this thread, although not being very active as i can't offer anything extra than whats being given. anyway, I posted my first proble re claim 1 a couple of weeks ago (page31), to cut a long boring story short, on the day I typed up my LBA, my wife poned me at work to say a cheque had arrived for the first claim. This was 103 days after they received my paperwork. A couple of days later, bill 7 arrived through the post, so I duly took it to work, photocopied it along with bills 5 & 6, and another copy of the T & C's, these I stapled together in a stagered format and then signed and dated across all sheets, I then types a letter stating what was enclosed in the envelope and which claim it was for, took to the PO and sent recorded insured delivery.
After being re-directed, my claim was signed for on the 14th September, well within the 21 days of the claim. since then I have heard nothing, so on thursday, although it is not 28 days yet, I decided to start e-mailing them on the addresses given on this thread, stating that they had received my claim, the date they signed, there own T & C's state they will process within 28 days and if on day 29 I have not received any notification or cheque, i will imediately proceed with court action.
This e-mail is being sent to them twice a day, the only alteration in the countdown of days left, and the count up of mails sent with no reply.
I will keep you all informed on the response i receive from them, if any, i'm now on day 22 since they received my claim and my third day of mails.
:exclamati

thesaint

Hi Darryl1108,

I believe that you need to send a letter before action on day 29, not immediately submit a court claim :A

Also, there is no such service as recorded insured delivery.

Darryl1108

thesaint wrote: »

Hi Darryl1108,

I believe that you need to send a letter before action on day 29, not immediately submit a court claim :A

Also, there is no such service as recorded insured delivery.

thesaint, thanks for the advice but

1 - Why send a LBA on day 29 - I started on day 20 reminding them that they had received my claim and that they are in breach of their contract if they do not settle within their own T&C's - this is being emailed every day to them up until day 28 - therfore wh ythe need for a LBA - just gives the T****** more time to delay.

2 - why be pick about what i called the delivery - a lot of people looking for advice could ask for exactly the same at the PO and be given what they need. If you want the proper title - "Royal Mail Special Delivery", stop being an !!!! and believing in your own self importance, there are a lot of people who come on here looking for advice and do not want to trawl through 48-50 pages of crap which is of no relevance.

kltpzyxm

I'll leave this one for you saint...LOL

tmovictim

TMO Victims,

i need help how to get claim Back......i already explained my situation and even send them LBA but no success........but i didnt kept the Copy of LBA .......can i go to court now......as this is really SHAME on BRITISH company on HOME SOIL to do cheating .....they can breach the T&C.......and there is no action from GOVT. and they can misguide us........then no one do anything.........OR CAN I TERMINATE MY CONTRACT......will that F*** the TMO....as they will come to know someone has terminated the contract.......

grayme-m

tmovictim wrote: »

TMO Victims,

i need help how to get claim Back......i already explained my situation and even send them LBA but no success........but i didnt kept the Copy of LBA .......can i go to court now......as this is really SHAME on BRITISH company on HOME SOIL to do cheating .....they can breach the T&C.......and there is no action from GOVT. and they can misguide us........then no one do anything.........OR CAN I TERMINATE MY CONTRACT......will that F*** the TMO....as they will come to know someone has terminated the contract.......

You can READ the post on the FIRST page of this thread. You could TERMINATE your contract, but that would F*** you as TMO could use that as you not using the phone and your provider would F*** you for not paying them.

HTH

tmovictim

grayme-m wrote: »

You can READ the post on the FIRST page of this thread. You could TERMINATE your contract, but that would F*** you as TMO could use that as you not using the phone and your provider would F*** you for not paying them.

HTH

Thanks for the information, but i am going to Back to India perm. so will T Mobile provide me the same services for remaining months of contract? What happens is this cases when people are leaving the country forever.........pleae advise? As i dont want pay the bills which one bloofing company can earn and keep in there pocket by cheating peeople.......its old fashion.......to earn the money......very old

kltpzyxm

tmovictim wrote: »

Thanks for the information, but i am going to Back to India perm. so will T Mobile provide me the same services for remaining months of contract? What happens is this cases when people are leaving the country forever.........pleae advise? As i dont want pay the bills which one bloofing company can earn and keep in there pocket by cheating peeople.......its old fashion.......to earn the money......very old

Why don't you contact T-Mobile & ask them?........

TheGame7

kltpzyxm wrote: »

Which three would they be? It's easier for people to assist if you provide more details....

forumqueries
customerservices
cashback

all @ MO.