The Mobile Outlet

Lynsey

Piff wrote: »

Is there a list of currently active companies not to be trusted and a list of companies which can be trusted to honour their side of the deal?

Have a look here;


http://www.phones4u.co.uk/shop/shop_contract_details.asp?ItemKey=187744&MPItemKey=191474

£50 cashback with Quidco.

Lynsey

Piff

Lynsey wrote: »

Have a look here;


http://www.phones4u.co.uk/shop/shop_contract_details.asp?ItemKey=187744&MPItemKey=191474

£50 cashback with Quidco.

Lynsey

Thanks.
Latest deals we have taken have been with phones4u but on a £15 monthly tarriff with 3 network.
The £15 tarriff helps reduce the exposure to being ripped off!

Piff

Lynsey wrote: »

There won't be much left, if any after the administrators etc. get their cash for their services.
Customers are pretty much at the back of the queue, I wouldn't hold out much hope, sorry.

Lynsey

Have experienced this about 18 years ago. The company was solvent but the 'bank' wanted their money back. After about 2 years of 'administration' The bank, the tax man & VAT man all got their money. Adminitrators took a small fortune and about £4000 was handed back to the directors to settle the companies unsecured creditors of about £120,000!

Piff

mobilejunkie wrote: »

Piff:-

http://forums.moneysavingexpert.com/showthread.html?t=558661&page=1

NO dealer "can be trusted". Dialaphone by all accounts was the best in that respect - but has just been bought by phones4u (and I'm not sure they can be although I will give them some benefit of the doubt for at least another month!).

graym-m:- I realise there's a long history of antagonism on this thread for some reason among its various contributors. However, I would say that having communicated externally with Cobra a while back I really don;t think Shelby is the same. Not only is the content and opinion very different, but so is (most distinctly) the writing style. Of course, I could be mistaken but don't think so - unless there has been more than one Cobra, of course!

Thank you for the link.
I haven't read yet, but saved to "favourites" to study in detail before taking another "free" contract. Thanks again.

Allan87

I succeded in getting the £5 discount for my contract from T-Mobile after contacting them about TMO. However when contacting them about my Dad's contract they replied with;

"I'd like to inform you that the T-Mobile outlet appears to be in financial difficulty The Mobile Outlet has advised that they are honouring the deals, however there is currently a delay of up to 25 days. And you can contact them on [EMAIL="cashback@themobileoutlet.co.uk"]cashback@themobileoutlet.co.uk[/EMAIL]."

From this forum I'd assumed they'd gone under, or is T-Mobile not in the know?

laticsforlife

I am now being ignored by T-Mobile, 3 e-mails and no repsonse.

I will resort to calling them again sometime this week, when my will can face up to it!

Also I need to let some people who seem to have the wrong information about liquidation priority.

This is how the money goes in any liquidation;

1. Fixed charge holders (mortgages etc from the bank)
2. Liquidators expenses (up to a fixed amount)
3. Preferential creditors (outstanding holiday pay / wages to £4,800 per employee, sums owed to pension schemes)
4. Floating charge debts (loans again on specific assets)
5.Non-preferential debts (THIS IS WHERE WE COME IN - lumped in with ALL the Crown debts, so VAT, PAYE, Corporation Tax etc, utility bills, website hosting fees etc etc)
Then some other debts that we don't need to worry about come later in the list, including the owners share capital.

If there was any money left by the time it came to us, we'd get a percent equal share, but as you can see when they will no doubt owe significant other debts in the same category, that percent could be very small - if at all.

Don't expect anything, then you won't be further disappointed.

perky1

rose101 wrote: »

I am disappointed that I am out of pocket by £216, but when I divide the actual cost of what I have paid for a 12 month contract, it works out to be £18 a month which is reasonable.

It is frustrating to feel conned, but I do feel that some people on here are taking things a bit too seriously, come on guys, lighten up a bit! Life is too short to spend it complaining.
Moral of the story - When something sounds too good to be true it usually is.

Just caught up with this thread as I have been away for a week and worked out that although on paper I lost £441 cashback for my 2 teenagers phones, I actually was paying £23 per month for each over the 12 month contract. I was one of the lucky ones who got the 1st 2 cashbacks for each phone. I am paying £20 a month now for a similar deal . As Rose101 says I do feel conned but am now trying to be philosophical about it all. I do have an MCOL in which TMO have to respond to by 1 Mar 08, which if they are in administration the MCOL is null and void anyway. But Thanks to all for the useful info in this thread.

boatman

T-mobile have now changed their story, they are now saying that if you got the contract before August you can change to a lower tariff after 6 months as per page 2 of the bill.

laticsforlife

boatman wrote: »

T-mobile have now changed their story, they are now saying that if you got the contract before August you can change to a lower tariff after 6 months as per page 2 of the bill.

Was this on the phone - do they now accept a level of responsibility, and know that MO are in administration?

What did you say, what did they know already?

boatman

I phoned up and spoke to customer relations, stated my case, they then spoke to the manager, said ok we'll lower your tariff. Don't think they had any sympathy, or any care with regard to TMO, on my account it says the contract was taken out by Chitterchatter which i guess supplied the phones to TMO. I think its comes down to the fact that the info is there in black and white on the bill, bit difficult to deny it.

Does anyone who took a contract in September or later have in the Q &A on your bill 'you can lower your tariff after 6months'???